astray wrote: »
So I'm not sure what's going on but it seems for the 6th time since I've been playing this game my Krew tab and gift box icon have disappeared if anyone would be willing to help me I'd appreciate it.
AngelaLauren wrote: »
I'd say send in a help ticket, or maybe PM KalindaKing. She helped me fix my problem.
UVtears wrote: »
It's been well over 4 days since I contacted Glu, two since I emailed that mod... Has anyone heard from Glu??
Vats wrote: »
Nice to read that astray!
I got an answer from the customer care today and they said that they'll give my info to the dev team.
Also today a popup with a special offer brought back my gift box tab (without the gift box though),so that's a good sign!
However the chat button isn't there too, hope they fix everything I want to be able to enjoy all aspects from the game again.
Vats wrote: »
Here's an update on my situation, today I got another answer from the ticket I sent and they fixed my game... for 5 minutes!
I got my gift boxes today and the chat button and krew tab were there too, but when I came back to the game later everything was gone again.
I replied them saying what happened and now I'm waiting for a solution again. They made a trap that even them are not able to disable lol.
yahoopersonals wrote: »
KalindaKing I have had this issue almost a month with no fixes or response..please help me I am new on this thread ..my username here is yahoopersonals my doll name is amy..I have galaxy s4 android. .level 24, over 115 followers, lost gems and lives, no gift boxes, etc..just like everyone else..The only difference I have spent thousands on this game that can be verified. .I don't really want a refund I want my game fix and what I paid for like no ads, gems , lives, relaced..don't know how to direct message you so you have to do step by step with me or I can send my personal email ..please help ..I am a serious gamer and not Hacker! THANK YOU
falkirk wrote: »
Still having the same issue. Logged a ticket nearly a week ago with no response. And I can't seem to send messages on here.
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