Thanks for your reply. I start playing only a month ago, currently level 18. It can be good or bad since you can use kgems for anything in the shop. But I prefer to get thrown back items from gift box. So is that a game glich? Pls help
Oh in that case if you haven't made any purchase to complete the throwback boxes and you've been only playing since a month ago then I believe this might be a glitch. Contacting the in game support by sending in a ticket and explain your situation to them and they should be able to take a look at it.
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