We fixed it today! Fully close (swipe away) your game and reopen it and then confirm all your items have been restored
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
same here! got set back to level 17 when i shd be at level 20+. clothes, hairstyles, accessories gone and i contacted the customer support. they said it's due to network discrepancy and i shd connect to a strongrr wifi but what does it have to do with items disappearing??????
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http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.