Hi everyone, Thanks for your patience, we're getting the servers back up and running right now. The game should be available very soon. I'll be checking with our team about compensation/extension of Craysmus. --GluHortus
Hi Minji, You're at the end of the current storyline (it's a cliffhanger), an update coming soon will pick up with Nicki at the Minajisty Hotel. Until then we've got a Holiday update coming in the next few days that will give you some more fun quests to keep you busy. --GluHortus
Hi everyone, We found an issue with Android updating that was affecting some players, we made a change on the server side to resolve this. If you are still experiencing issues be sure to enter a customer care ticket. --GluHortus
Hi mischiefloki, We've identified a rare issue where this can happen, we'll be applyin a fix soon so that it can't happen to users in the future. For anyone who encounters it before being fixed, our customer support team can fix this for you, but it might be faster to start the game over since you're at the very beginning.…
Hi Mayonesss, Please submit a customer care ticket via the in game support system. http://ggnbb.glu.com/showthread.php?229355-What-to-do-if-you-are-having-issues-with-Nicki-Minaj-The-Empire --GluHortus
Our QA team is currently researching this issue and looking for a permanent fix for everyone. Unitl then, our Customer Support team has found a work-around that has fixed the issue for some users. Please try these steps and then let us know if this resolves the issue: If your current quests log is empty, then can you…
Our QA team is currently researching this issue and looking for a permanent fix for everyone. Unitl then, our Customer Support team has found a work-around that has fixed the issue for some users. Please try these steps and then let us know if this resolves the issue: If your current quests log is empty, then can you…
Our QA team is currently researching this issue and looking for a permanent fix for everyone. Unitl then, our Customer Support team has found a work-around that has fixed the issue for some users. Please try these steps and then let us know if this resolves the issue: If your current quests log is empty, then can you…
Our QA team is currently researching this issue and looking for a permanent fix for everyone. Unitl then, our Customer Support team has found a work-around that has fixed the issue for some users. Please try these steps and then let us know if this resolves the issue: If your current quests log is empty, then can you…
Hi Omarmikhail, We have discovered an issue that is preventing some players from submitting raps that use Ain't Gone Do It. A fix for this is in the works and will be deployed very soon. --GluHortus
Hi Tavie, Can you provide any more information about the situation you are in? What level are you? What quest did you most recently complete? Have you submitted a Customer Support ticket? Thank you --GluHortus
Hi Effie240, Our Customer Support team will be able to investigate this issue. They may ask for a screenshot of your purchase receipt. To find your receipt(s): 1. From your iTunes "Home" screen, go to your "Account" quick links option. 2. Scroll down to your "Purchase History", click on "See All”. 3. From this screen, you…
Hi kaitgosiaco, Thank you for reporting this. We're currently investigating this issue, I have seen reports on our Customer Support system about this and we're pulling data to better understand what is going on. --GluHortus
Thanks for the info everyone. We're looking into this. Please, if you haven't already, submit a Customer Support ticket so that we can track who's having this problems.
Hi AyeLandon, If you're rap is picked you'll get a notification and an in game message from us directing you how to contact us to make arrangements. --GluHortus
Thanks Minji we're looking into this. Just to be sure, are you level 6 yet? The weekend event will not show until you are all the way through the introductory quests which finish around level 6. --GluHortus
Hi everyone, If you're not seeing the event, can you tell me what type of device you're using (iPhone, Android, etc) and what time zone you're located in? --GluHortus
Hi Minji, This sounds like n issue that we've encountered recently in-house and we are currently investigating it. The tester who encountered it reported that Underground Beats did eventually open on it's own after completing a different project, but that's not the intended behavior. --GluHortus
Hi dj7991, First please make sure to submit a customer care ticket if you are experiencing issues with the game, instructions can be found here: http://ggnbb.glu.com/showthread.php?229355-What-to-do-if-you-are-having-issues-with-Nicki-Minaj-The-Empire Second, can you elaborate on your situation, are you saying that you get…