Nelwerr wrote: »
I have contacted Fyber support regarding the same issue, and sent my screenshots , they sent me a long email saying "the proof is not enough", which is a lie. A week or so later I contacted them regarding two different offers with screenshots as well, they just copied and pasted their first reply (without even changing the name of the offer in their email) it was the exact same reply I got before . Which is just stupid honestly . It's like a robot
Suki wrote: »
I've given up on the free offers. Totally not worth it - hardly ever got the Kstars. I did like watching the videos though, but they're not appearing anymore. Has anyone else's watch video button gone?
Crystalici0us1 wrote: »
I've never had this problem before today. But I play games on Android and iOS both. I watch videos every day to earn kstars. Today, on BOTH games, I watched videos, and it allowed me to watch about 4 videos on each device. However, when I returned to the game, I didn't receive the kstars. At first I thought, okay, sometimes it takes a few minutes, whatever. And usually all I have to do is exit the game for a minute and go back in and then I get them. Well, I waited ALL DAY and still didn't receive the kstars. I would like to know what's going on with it. I've been playing this game for a while now, watching videos and I have never not received the kstars. Can someone please help me with this?
SamuraiPizzaCat wrote: »
It's some form of error that still has not been addressed. You can contact the sponsor via the game. Click on Get Free Stars, Other Offers like normal. When the offer wall loads, click on the ? in the top right hand corner, this will load the offers you have done and show you whether they have been completed.
Next to that it will state the time and date you did the offer and a countdown to when we should Contact support. When the countdown has finished there will be link to Contact Support underneath the time & date. Click on that and this will take to you to their customer service page
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