General Complaints Thread

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  • isabeauisabeau Registered Users 1,968 Posts
    There is something I need to say about the new houses. 

    • For example: I really like the Monaco house, but the perspective is weird. It feels like my doll is lying under the table. Did she gamble and drink too much and blackout on the floor? 
    Most new places have this "frogperspective". Don't like it.

    • Or a house has a beautiful view. Buying furniture sometimes completely covers this view. So I don't furnish it. Cape Town patio for example: why would I put a giant TV screen in front of the seapanorama? Who does that?
    Prague house bedroom window has a view on a church, sometimes lightning strikes, that looks really exciting! If I buy the furniture, that view is almost covered. Same thing in the living room. If I buy the table, it includes a chandelier with flickering light which makes the view out of the window almost impossible. Now, great would be if we could turn the light on and off! 
    You know what I found really bad—the unfortunate view from the “not-free” Bel Air home. It should have a beautiful view, but instead overlooks crummy buildings and perhaps a business center. In Bel Air, unless you buy the cheapest of homes—and if you do, well, you can’t afford to live there, so what’s the point?—your view *will* be shi**y. And would I pay stars to have a bunch of strangers hanging and playing on my front lawn?? Uh, NO. I really dislike the shadow people we can buy and place in/around some of our homes. Would you have a bunch of strangers you have no idea who they are, cavorting in a hot tub in your home in Vail, for example...? I didn’t buy them, it’s just stupid, in my opinion.
  • RumpelstilzchenRumpelstilzchen Registered Users 1,599 Posts
     Oooh @isabeau ,  I couldn't agree more with you .. 
    Exactly my thought: why would I pay kstars to have someone invading my place? My doll doesn't have an entourage. I mean, get the "beep" out of here. 
    Android
  • isabeauisabeau Registered Users 1,968 Posts
    There is something I need to say about the new houses. 

    • For example: I really like the Monaco house, but the perspective is weird. It feels like my doll is lying under the table. Did she gamble and drink too much and blackout on the floor? 
    Most new places have this "frogperspective". Don't like it.

    • Or a house has a beautiful view. Buying furniture sometimes completely covers this view. So I don't furnish it. Cape Town patio for example: why would I put a giant TV screen in front of the seapanorama? Who does that?
    Prague house bedroom window has a view on a church, sometimes lightning strikes, that looks really exciting! If I buy the furniture, that view is almost covered. Same thing in the living room. If I buy the table, it includes a chandelier with flickering light which makes the view out of the window almost impossible. Now, great would be if we could turn the light on and off! 
    You know what I found really bad—the unfortunate view from the “not-free” Bel Air home. It should have a beautiful view, but instead overlooks crummy buildings and perhaps a business center. In Bel Air, unless you buy the cheapest of homes—and if you do, well, you can’t afford to live there, so what’s the point? Your view *will* be shi**y. And would I pay stars to have a bunch of strangers hanging and playing on my front lawn?? Uh, NO. I really dislike the shadow people we can pay for and place in/around some of our homes.
  • soundsprettysoundspretty Registered Users 5,000 Posts
    I also think the strangers outside are weird. Not only that, but you have to pay 40 k-stars for them. No thank you!


  • klenaklena Registered Users 679 Posts
    edited December 2017

    Being new to the game (only started playing since October this year and have receipts showing how much money I’ve paid) I only have accesss to jewellery pertaining to my level in the wardrobe to purchase. And I wasn’t going to buy something I would not like, so only have 4 gold tone necklaces. (One being the earnable & the second being the reward from Celebrity Perks.) Unlike yourself & others who have played this game for years and managed to earn thru events or special purchase plenty of other necklaces.

    As mentioned in my earlier post, this piece of necklace is too big & chunky to style easy. What I meant is that it is not versatile. Especially for a piece that is an advance earnable Celebrity Perks piece. The other necklace which was that week’s earnable is more versatile. And I wish & was hoping that Glu would fix & update that necklace along with the dress from another Celebrity Perks as it seems they were designed from when the game was first established back in 2014.

    That post xxxxxxxxxxxxxxxxxx was in response to @kokokokonut post. She wanted to see what it would look like with outfits with plunging necklines as she’s halfway to earning that necklace.

    Maybe this was the wrong thread to post but I didn’t want to start another just for this. Although I do think it is a valid place as hookah den or lounge is a place to socialise. This thread is a place to socialise & complain. I’m socialising and nicely phrasing my complains.

    Your thoughts and opinions are valued. I only ask that you read All post before posting half-arsed and end up insulting in this case - me.

    ✌️ Peace out.

    Edit by Koko - removed references to deleted post
    iOS iPad 
    Level: 56
    List: A+++
    Doll’s name: Kate DeMille (name of 2 of my favourite heroines from my favourite urbane fantasy author Ilona Andrews)
  • kokokokonutkokokokonut Moderators 29,115 Posts
    Ok, I was able to move (because I'm a freakin genius) a few posts out of here that were discussing android vs. iOS. for lack of a better place, I moved them to the Update thread because that is where the discussion of waiting for android updates first began.
    I am also deleting 2 comments, about the necklace, Isabeau and Klena I hope you understand. with that, I think we're good.

    Remember, this is a place where people can complain, think of it like your friendly corner bar and grill, where you can sit at the bar and tell the bartender your troubles. Remember misery loves company, not someone telling them to get over it. Thread is open again, enjoy.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • dj7991dj7991 Registered Users 30 Posts
    Does  any one knows why I'm not receiving any storyline or goals from simon or maria level 49 andriod completed all VIPs 
  • kokokokonutkokokokonut Moderators 29,115 Posts
    It sounds like you might have an open gig waiting for you somewhere. The only thing to do is to go to every venue, every film studio, photography studio, every conference hall (Gansevort) just look everywhere. Also, check and see if you have your film crew waiting somewhere. If Simon thinks you're on a gig, he's not going to call with another.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • soundsprettysoundspretty Registered Users 5,000 Posts
    @klena I agree with you about the necklaces. There are actually a lot of them that are hard to style because they interfere with our doll's chests and just look awkward. You almost need a high neckline to wear them, and we don't have many of those type of tops/dresses and if we do, they have detailing that looks tacky with a necklace added. It's a never ending struggle I'm afraid. I usually end up just not wearing jewelry.
  • kate_kkhkate_kkh Registered Users 172 Posts
    edited December 2017
    This VIP event is so disappointing. Wanted to get a Ski Resort and some new clothes, but ended up spending all my budget on chasing the GB dress and getting the collections. Ugh, I hate the collections, by the way. Not just because they are completely copied from K&K game, but because they are extremely expensive. About 500 k-stars for ONE collection. And when you start to open the collections boxes, in 99% you will get money and energy first. I wanted to get this snowboarding outfit so bad, but you can see what I got instead. The next picks where the boots and white jacket, but I still couldn’t pick the whole outfit. I have some k-stats left and I’m hesitating- should I finish this collection and get the whole outfit or should I save for another VIP? Earning k-stars is so hard, so I don’t know what to do... 

    KKH player on iOS since february 2017
    Let's be friends! https://www.facebook.com/kate.kkh.900
    #CapForT$
  • LunchmeatlipsLunchmeatlips Registered Users 87 Posts
    Yeah the kollections are definitely rigged. It's super annoying that they think we're stupid enough to not realize that. They should put a warning that less wanted items are won first. I avoid kollections like the plague now because I dont want to pay stars for Kash and energy. 
    ✧♡✧ platform: iOS & Android✧♡✧

    ✧♡✧ level: 30 ✧♡✧

    ✧♡✧ keepin' it Kardashian ✧♡✧
  • Kupkakez_Kupkakez_ Registered Users 310 Posts
    It's 100% rigged and you'll never convince me otherwise lol i ALWAYS get kash/energy first like clockwork. The best items are very last every single time. It's too expensive for that kind of "gambling"
  • AListJaceyAListJacey Registered Users 473 Posts
    I’m complaining about Apple right now. I’m so upset. Since last night my Apple ID was randomly disabled, I have no idea why. I went to the website they told me to go to to start account recovery, and did all the necessary steps. They emailed me today that my account will be back up and ready to work... on December 28th. 

    When your Apple ID is disabled, you can’t make purchases, you can’t download or update any apps, nada. So, basically, I can’t participate in the holiday gift giving, can’t buy K Stars for the VIP event, nothing. At all. And all for no reason, since there was no suspicious account activity or anything. And my account conveniently won’t come back until after the holidays. So I might not be as active on the forums for a few days, I don’t wanna be sad seeing everyone sending gift boxes and knowing I can’t participate ?

    I don’t understand why this happened ???


    KKH iOS player ✨

    Looking for friends? Add me on FB here!
  • byebyeBernabyebyeBerna Registered Users 29 Posts
    I am so HEATED. Over $200 in Shop my Closets gone with no refund. I lost my progress once before and was heartbroken after playing the game for 2 years, but had my stars and purchased clothes returned. I stupidly uninstalled and reinstalled after mt game wouldnt load only to lose progress again but I had hope and was willing to start again. Since I thought I could get purchased items back, what a complete scam! I swnt my receipts but I am being told I wont get my items back. I honestly feel so betrayed I have spent Soooo much money on this game with all the star packs, SMCs and VIP subscription only to be told it was for nothing. Why would I ever spend another dime?? Heartbroken, I wish I could take it all back.
  • CherreyCherrey Registered Users 1,496 Posts

    I also think the strangers outside are weird. Not only that, but you have to pay 40 k-stars for them. No thank you!


    Haha, I agree! I also don't want furniture like the jacuzzi in my house with strangers in it. I didn't invite anyone and it's my house and not a public spa.
  • kokokokonutkokokokonut Moderators 29,115 Posts

    I’m complaining about Apple right now. I’m so upset. Since last night my Apple ID was randomly disabled, I have no idea why. I went to the website they told me to go to to start account recovery, and did all the necessary steps. They emailed me today that my account will be back up and ready to work... on December 28th. 

    When your Apple ID is disabled, you can’t make purchases, you can’t download or update any apps, nada. So, basically, I can’t participate in the holiday gift giving, can’t buy K Stars for the VIP event, nothing. At all. And all for no reason, since there was no suspicious account activity or anything. And my account conveniently won’t come back until after the holidays. So I might not be as active on the forums for a few days, I don’t wanna be sad seeing everyone sending gift boxes and knowing I can’t participate ?

    I don’t understand why this happened ???


    Huh? Can't they help set up a temp account to or something? I am a stubborn bull sometimes, disable you at Christmas are they kray kray? Can you tell them there are times sensitive things? Ok, we need a work around. Your doll is sleeping now, right, so if a friend sent you a box, and you didn'the open till December 29th, the gift box would wait for you. But, on the 28th when you get back on, aren't the Spread the Joy boxes still happening? I'll go check my game for the date. I think I'd politely talk to Apple explain and see what can be done. Maybe find out why this hapoened. If someone was trying to get into your account t, you shouldn'the miss the most exciting time of the year for your game. As far as Holiday gift items, the way the boxes have been for a lot of us, you might not be missing much, but don'the take it lying down. Polite always, persistent Absolutely. Give it try.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • LunchmeatlipsLunchmeatlips Registered Users 87 Posts


    This isn't a complaint, I just wanted to point out a silly glitch I noticed! When wearing the Christmas sweater with animated lights, the lights on the sweater transfer over to the Glu ads such as SMC ??
    Didn't know where else to put this, feel free to move if its in the wrong place, Koko. ?
    ✧♡✧ platform: iOS & Android✧♡✧

    ✧♡✧ level: 30 ✧♡✧

    ✧♡✧ keepin' it Kardashian ✧♡✧
  • RumpelstilzchenRumpelstilzchen Registered Users 1,599 Posts
    I don't like how this game is increasingly Kylie & Kendallized.

    Android
  • KaylaJKaylaJ Registered Users 2,954 Posts
    Once again I beg of Glu to let us know when we're getting close to leveling up or let us keep the extra energy instead of just filling up our bar. I just leveled up, but because I had an almost full bar of energy, in the end I got like 3 energy bolts :(
    Find me on FB facebook.com/jasperkkh.37669
    let me know and i'll approve quicker!
    IOS

    2020 Graduate of Clown College
  • AListJaceyAListJacey Registered Users 473 Posts
    I’m complaining about Apple right now. I’m so upset. Since last night my Apple ID was randomly disabled, I have no idea why. I went to the website they told me to go to to start account recovery, and did all the necessary steps. They emailed me today that my account will be back up and ready to work... on December 28th. 

    When your Apple ID is disabled, you can’t make purchases, you can’t download or update any apps, nada. So, basically, I can’t participate in the holiday gift giving, can’t buy K Stars for the VIP event, nothing. At all. And all for no reason, since there was no suspicious account activity or anything. And my account conveniently won’t come back until after the holidays. So I might not be as active on the forums for a few days, I don’t wanna be sad seeing everyone sending gift boxes and knowing I can’t participate ?

    I don’t understand why this happened ???


    Huh? Can't they help set up a temp account to or something? I am a stubborn bull sometimes, disable you at Christmas are they kray kray? Can you tell them there are times sensitive things? Ok, we need a work around. Your doll is sleeping now, right, so if a friend sent you a box, and you didn'the open till December 29th, the gift box would wait for you. But, on the 28th when you get back on, aren't the Spread the Joy boxes still happening? I'll go check my game for the date. I think I'd politely talk to Apple explain and see what can be done. Maybe find out why this hapoened. If someone was trying to get into your account t, you shouldn'the miss the most exciting time of the year for your game. As far as Holiday gift items, the way the boxes have been for a lot of us, you might not be missing much, but don'the take it lying down. Polite always, persistent Absolutely. Give it try.
    Thanks @kokokokonut! It turns out it was problems from when my wallet was stolen about a month or so ago, I guess my subscriptions didn’t change over to my new card and kept trying to charge the stolen cancelled one. At first I talked to Apple and they said I had to wait but I called again and explained the situation again and this lady was much nicer and just now reenabled my account! I’m happy it was resolved ?? I missed out on buying K stars for the VIP event but still have plenty of time for buying and sending holiday boxes now :-)
    KKH iOS player ✨

    Looking for friends? Add me on FB here!
  • kokokokonutkokokokonut Moderators 29,115 Posts
    I am sooooooooo glad this worked out. Congratulations!
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • soundsprettysoundspretty Registered Users 5,000 Posts
    I wish we had a way to dismiss or hide the popups in game. I have to go through like 5 screens to be able to check my event status. I'm not buying that SMC for a reason, Glu. No need to show it to me every time. And do we really still need notifications whenever we finish a gig? The info is already given to us via our feed. It's really not needed IMO.
  • judithkkhjudithkkh Registered Users 1,699 Posts
    Is there a specific reason why the girls have the green pjs inside the daily Holiday boxes and the boys have them inside the Pop Up store? Is it because it's one of the Kardashians/Jenners outfits? It's not really a complain I guess? Haha but I would've loved to be able to get them by buying them, too.
  • PezPez Registered Users 397 Posts
    edited December 2017
    I'm glad they like my outfits so much but these photographers are swarming too close! Shoo! This photobooth background is rather useless to me because of how much of my doll is obscured. I wish the foreground element was shrunken and tucked into the corner a bit more.




    iOS • KK:H player since January 2015 • I still need to make a FB account for my doll lol

  • VatsVats Registered Users 4,773 Posts
    I spent all year complaining about the bugs on some long hair styles and nobody did something about them.

    And here's another issue to be ignored:



    Everytime I try to use the handheld pose in the photobooth my doll's hairtsyles are bugged (these are just few examples), talk about frustration! :pensive:
    Viva La Vida Á La Vats!
  • DanizzleDanizzle Registered Users 753 Posts
    Vats said:
    I spent all year complaining about the bugs on some long hair styles and nobody did something about them. And here's another issue to be ignored:
    Everytime I try to use the handheld pose in the photobooth my doll's hairtsyles are bugged (these are just few examples), talk about frustration! :pensive:
    Awww sorry @Vats
    I really hope this glitch fill be definitely fixed
  • CharliCharli Registered Users 1,670 Posts
    It does that with a lot of hairstyles! :( They'll have to fix this!

    And I want to see my ring as well with the handheld items.
    The account says Charli, but my name's Bilal.

    I play KK:H on Android! You can add me on Facebook to be friends in-game.
  • ZzzelenaZzzelena Registered Users 579 Posts
    I am so gutted about not having SYS on facebook!! Every time you guys have SYS, facebook gets no event. It's so unfair! If it's not possible to run SYS on facebook, why Glu doesn't let us have some other event for the same rewards? It's not fair that we have no chance of getting them items! I usually LOVE the items. Like that lip ring from the last SYS, or now this jacket and dress combo, and that GB hair (high ponytail with braids). I will never be able to get them items... :disappointed:
    #newcomebacks
    Platform: Facebook
    Current lvl: 60
    Rank: 1+++
    Playing since release.
  • RumpelstilzchenRumpelstilzchen Registered Users 1,599 Posts
    The giga size of the new update: why? ??
    For what?? Almost wasn't able to update. 

    I don't like the direction this game is taking.
    It's getting uberexpensive and greedy. If it is the weekend event storylines or other storylines - we are always asked to pay and bribe with kstars for a good outcome. The 2 kstars for the monkey were the last time I paid. Not receiving it as a reward was such a huge disappointment! It's not about the monkey- it is what we received for 9 6h gigs - 3 kstars summa summarum.

    And I know I am pretty much alone here with my opinion about the Kollektions. I simply don't understand the excitement about spending hundreds of kstars for a recycled item. 
    If everybody likes thoses clothes so much, why don't you come over and play KKG?
    Certainly would be great people playing that game again and Glu Gods blessing us there with an update. 

    Android
  • JohanaJohana Registered Users 520 Posts
    This makes me furious - suddenly leveling up when I already have 30 energy.  :#:#

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