11/29/15- This info is updated, it is now POSSIBLE to transfer your game. Please read all the way through to the actual instruction, and personal experiences before you attempt this.
Regarding the questions about reinstalling and transferring games.
I grabbed these answers from the KK:Hollywood game FAQs.
https://glumobile.helpshift.com/a/kim-kardashian-hollywood/
Regarding transfer -
https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=general&f=i-changed-devices-can-i-transfer-my-old-game-to-my-new-deviceI changed devices. Can I transfer my old game to my new device?
The savegame for this title is saved on the device only; there are no server-side saves for the game, so it cannot be played on more than one device, or be transferred from one device to another. One needs to either continue play on the device to which the game was installed, or start anew on one's new device. We apologize for any inconvenience this may cause.
Regarding uninstall and reinstall of game:
https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=general&f=if-i-uninstall-will-i-lose-my-progress-1438382734If I uninstall, will I lose my progress?
This game saves only to the local device, therefore uninstalling will delete your progress. Please do not try troubleshooting by re-installing, as there is no means of recovering the data if it has been erased.
Hope this clears up any old info that is no longer valid. If anything changes, the news will be widespread, and you'll hear about it here.
I closed the old "best way to save" thread, because it's obsolete, and putting this in it's place.
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Comments
Wow, good going Glu...
Doll Name: Mykaela Snyman
It was an iOS update that stopped ifunbox from working, and that's how Apple games were saving and storing.
Samsung also told me (I was complaining about the phone change) that the only thing the server saved now was music and pictures. I chalked it up to her being an idiot. I might have told her she was an idiot. I only remember I was mad about my bottom left button.
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Okay i know how "hackers" work and make mods which sometimes is really useful (i'm not talking about the cheat) .. They use "apk" (like Google play but with different signature) to install ur game and u dont have to install ur game through Google play and when the update release u need to search for a new "apk" file with the new version of the game to update and u never loose ur data just like when u update through Google play .. (this is just for example)
But if this "hacker" take ur old phone and turn ur game (KKH) into "apk" and send u this apk to ur mail .. U will be able to install this "apk" to ur new phone and u'll have ur game data transferred ..
If u didn't understand me I'll try to describe it in other way ..
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as for the thread it is VERY misleading. to simply state that you can't transfer from one device to another is false. cloud saving is available and reliable if it is managed properly. obviously it's not something Glu wishes to support or troubleshoot but let's not pretend it doesn't exist.
But, I'm all ears.
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Stellan GC: lgordon19
.
Truffle mentioned Android, but Samsung told me the file only saves on the device after they messed with the OS. Would that work for them as well?
And, before reading your succinct explanation, it occured to me that while in some cases it is possible, Glu meant it as a cautionary disclaimer to not expext it. Kind of like the Sweet talk from a spouse. Sometimes you get it, other games just don't. I get that. Hmmm?
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And since the iFunBox option died along with Apple's iOS update, it would make sense for Glu to want the description of it to disappear from this forum.
And since so many people have been confounded by using the iCloud to transfer their game, it makes sense that people who aren't super-comfortable with computers avoid the issue, or go to a Geeks desk somewhere to get some cloud training!
Stellan GC: lgordon19
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Stellan GC: lgordon19
.
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This weekend is looking up.
Add me!
I need technical assistance, my game is saved in the internal storage of my device and I'm running out of space, I need a memory card, but I'm afraid to install and lose my progress.
Is it safe to transfer my game to the card?
Can the next update be saved on the card rather than on the internal storage?
I guess we'll be hearing from people who were or weren't successful.
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I won't start again, I just can't...
I saw people restoring their purchases like 10 times! Even those who uninstalled the game.
With so many people sayiing suddenly they can't recover their games, I think the best we can say is you may get it back from your back up server, you may not. ( I'm going to see if my phone can just be used like my wifi devices. No phone, but maybe I can still pull the data. I am looking to change phones in a couple of months so we're in the same boat.) How imminent is your new phone purchase? I'm hoping this gets addressed/answered. Stay tuned.
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Okay, thanks for the update, I hope you can find a way.
From a tech standpoint this is an extreamly LAZY. The fact is you can transfer saves. smh
It's a krapshoot. Try it if you feel comfortable with the possibilty of losing your game. Of course, if you have no choice, read everything you can a hundred times till you know it in your head. Make yourself a little note of what your steps are, and then give it your best shot. But understand you may not get your game back, and Glu is warning everyone that it's not advised.
And I'm serious Alkoholiks, it would be much more productive to repost your instructions, or put together instructions, and post them when someone asks, and I've responded with the info I glean from GLu. This way they get both opinions, and can make their own choice. In fact, after you explained iOS a while ago, I went through step by step and translated it into Android speak. I'd do that again if you'd like. Deal?
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I think, and I could be wrong. That if you log into the games with your google play account, it saves all your progress through that. For instance when you first install a game and log into it for the first time, it gives you the option to log into it with Google Play and then you see like a picture of you with a level and a exp bar which fills up whenever you have any achievements in game.
Anyways, this was just my case so I could be completely off but if someone with a new game wants to try, it could be a good experiment.
What options for Android users? If you're talking about this thread, I don't see anything from you since this transfer issue seems to have started (early July).
I'm not sure if this still works this way, but several times I've logged onto different android devices (that have never had any connection to each other, no swapping memory cards or downloading anything from a cloud service) with my google play ID, and loaded up the game to find my character just as she would be on my main device. (This only seems to work if there are no other google play IDs/KKH saves on the device, if someone else's game or google play ID is on there it doesn't work the same. Or maybe it can work and I just haven't figured out how yet. I've never bothered with it much). I've never actually played anything after checking to see if it worked, but when I get back on my main device it asks me which save I want to use and shows me how much money/energy each save has, so I know that loading it up just to see if it works doesn't break the game or anything like that. Or at least, it shouldn't.
I'm not sure if it still works like this, but maybe someone who doesn't have the game installed on an android device can try installing and logging in and seeing if their game comes up. It can't hurt to try.
ps this is my first post here, I've been waiting until I had something worthwhile to say and I think this might be.
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I guess Koko is right. The cloud is still there, but only for pictures and music.
I play KK:H on Android! You can add me on Facebook to be friends in-game.
Edited to Add: Hi and Welcome IvyB. You needn't wait for an opportunity. Jump over to General Discussion and pop in the lounge of despair (hookah lounge for complaints) or Apropos of Nuthin, a number of threads with no topic. Oh, and today Vat's has started a Dress like a VIP game thread. Anyway, very nice to meet you.
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