Disappearing tickets! How am I going to get my purchases back??!

hoodstar9hoodstar9 Registered Users, Banned Users 424 Posts
Okay, this problem has been going on since Version (5.6.0) of the game.

Every time I send a ticket in it vanishes after x amount of hours or days. This is probably the eleventh ticket I have sent in to get my Kim Pick's and Shop My Closets returned to me after my device broke twice.
Is this ever going to be fixed?? I have already sent a ticket into web support to get my stuff back but now it looks like I have to send another one, making that twelve. If I have to wait until the next update I'm going to cry because after losing months of work and purchases this is really starting to annoy me. I do know what I will do if this continues.

Device: LG Phoenix
Version: 6.0
Level: 24
Gender in game: female

Comments

  • KalindaKingKalindaKing Moderators 5,602 Posts
    We have received and reviewed your tickets. Our Support team will help you, so there's no need to submit another ticket.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
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