i lost my plane, furniture, clothing (including my favourite dress, Kendall jenners MMVA long sleeve cream embellished dress) but have retained some things? Like I've lost that event item, but I've kept the kross over event clothing.
I have switched devices but I did click restore special purchases. I've only transferred from one phone so I'm really confused. Has this happened to anyone before? Did it get fixed? What was glus response?
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The special purchases will restore any k-star packs or purchasable clothing like the SMC outfits, but won't work for event items or anything like that, that was earned through the game.
I've lost an item or two in a transfer of the game, I realized when I earned one back again on a TB event. Just about your only recourse is to send a ticket to Support , and see if there is anything Customer Care can do to help. Sometimes the data loss is so slight you don'the notice it. That's what happened in my case, I'm sorry this happenedto you, good luck.
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda