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FB Friends Frozen & Displays As Unknown

MNieuwMNieuw Registered Users 159 Posts
Anyone else experiencing that the FB friends appear to be frozen?
In the photo booth they are shown as unknown. 🤭

Daily KKH Player ~ iOS
Level 79 (Max)

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    MNieuwMNieuw Registered Users 159 Posts

    Daily KKH Player ~ iOS
    Level 79 (Max)
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    kokokokonutkokokokonut Moderators 29,115 Posts
    I have 2 friends unknown, but at least one of yours looks fairly recent, the yellow dress. Do you notice any friends missing, who might be the dolls? Let me take a look at my iOS friends. Oh, and what is Koko(Apple) -wearing? Is everyone frozen, or just unknown dolls?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    MNieuwMNieuw Registered Users 159 Posts
    Here is a photo of you @kokokokonut and @LindaVB. Friends added through game centre seems to be fine, but all the FB friends are shown as unknown and frozen.

    Daily KKH Player ~ iOS
    Level 79 (Max)
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    kokokokonutkokokokonut Moderators 29,115 Posts
    My 'unknown' friends have dropped off my list, but I don't seem to be missing anyone.
    Angeline suggested signing out of FB and back in through the game. You can try that, and I'll see what I can find out for you tomorrow.

    In the meantime....anyone with "Unknown" contacts in friend list experiences, please share below.
    I'm going to go check my Androids, and see if I have unknowns there. I swear i had a few for months, now everyone has a name.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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    KalindaKingKalindaKing Moderators 5,602 Posts
    @MNieuw @kokokokonut Sorry you're experiencing this issue with your friend list. I've asked the team to investigate.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
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    kokokokonutkokokokonut Moderators 29,115 Posts
    My 2 or 3 unknowns, either changed back to named friends or dropped off, because there are no more unknown contacts in my iOS or Androids, but it was iOS only. Sorry i can't help more, no idea who they were, I might have a couple of pictures.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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