Items missing from my closet!

KimsBestieKimsBestie Registered Users, Member 414 Posts
So... I’ve restarted my game recently together with the special purchases. I’ve bought all three Mario eyeshadows in the past, but there’s only two of them in my closet now... I was wondering why one of them have disappeared and how I can get it back? 

🌸 Pink is my colour 🌸
🌸 iOS player 🌸
☁️ 

Comments

  • kokokokonutkokokokonut Community Moderator Moderators 28,359 Posts
    Send a ticket to customer care and include a copy of your receipt.  You can send the ticket from the top left corner of the game screen.
    ( lll/help/glu support )  Hope this helps.
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  • KimsBestieKimsBestie Registered Users, Member 414 Posts
    edited January 2019
    Send a ticket to customer care and include a copy of your receipt.  You can send the ticket from the top left corner of the game screen.
    ( lll/help/glu support )  Hope this helps.
    I did sent it just without the receipts and they said that they can’t help me Etc. However... I sent one just now this time with receipts and screenshots. Thank you Koko 💕
    🌸 Pink is my colour 🌸
    🌸 iOS player 🌸
    ☁️ 
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