Refund!!

unkown0125

I downloaded this game for my niece last night to realize this morning that she purchased $50 in some subscription! I’m just asking for a refund!! 

KalindaKing

I'm not sure if you're on iOS or Android, but you can follow these steps to cancel your subscription:

https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=billing&f=how-can-i-cancel-a-monthly-currency-subscription-from-google-play&l=en&p=web
https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=billing&f=how-can-i-cancel-a-subscription-on-my-iphone-ipad-or-ipod-touch&l=en&p=web

kokokokonut

Hi. You have to contact either itunes, or Google depending on the platform.  On the app store, in your settings find Subscriptions.  There are instructions there to ask for a refund BUT last time I needed help  they both were very specific on time frame.  I believe you have 48 hours to the second to recoup your funds. 

Good luck and hope she enjoys the game, minus the subscritption.