Why do I only have 5 videos to get 5k-stars?

Rxghida_Rxghida_ Registered Users, Member 146 Posts
edited June 2019 in KKH FAQ & Support
hey girls, how’s everyone? 💛 
I wondering about something, am I the only one who has only 5 videos in a day while some girls have 20 videos? 

Comments

  • JohanaJohana Registered Users 520 Posts
  • Ryley1eRyley1e Registered Users, Member 625 Posts
    Rxghida_ said:
    hey girls, how’s everyone? 💛 
    I wondering about something, am I the only one who has only 5 videos in a day while some girls have 20 videos? 

    I read once that if you bought k stars you lose the 20 videos per day and now you only will have 5
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    Ryley1e said:
    Rxghida_ said:
    hey girls, how’s everyone? 💛 
    I wondering about something, am I the only one who has only 5 videos in a day while some girls have 20 videos? 

    I read once that if you bought k stars you lose the 20 videos per day and now you only will have 5
    No I don’t think so because since I registered in the game I only had 5 videos and I’ve never bought k-stars :((( 
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    Johana said:
    :-(
    :((
  • FairytaleFairytale Registered Users, Member 317 Posts
    Its not only buying k stars its spending any money on anything in the game at all
    Android player! 
    Add me on facebook: https://www.facebook.com/hope.pierce.14268
    #Dontpunishpayingcustomers 
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    Fairytale said:
    Its not only buying k stars its spending any money on anything in the game at all
    Yea but I didn’t spend anything on this game and as what I said I had only 5 videos since I started playing KKH 
  • AliBryantAliBryant Advanced Member Registered Users 5,690 Posts
    @Rxghida_ did you do the VIP free trial at any point? That counts too
    iOS
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    AliBryant said:
    @Rxghida_ did you do the VIP free trial at any point? That counts too
    Yes I did :(( but i got nothing from the VIP free trial, it wasn’t special at all! 
  • AliBryantAliBryant Advanced Member Registered Users 5,690 Posts
    edited June 2019
    @Rxghida_ Unfortunately, that counts as a "purchase" so you will only get 5 videos 
    iOS
  • lafeedrageelafeedragee Registered Users, Member 107 Posts
    I emailed about this to glu customer service, I hope they change it because it is literally nonsense, you can try to email them too.
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    @AliBryant anyways thanks dear 🌹
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    @lafeedragee hope they respond to our demands 🌹
  • lafeedrageelafeedragee Registered Users, Member 107 Posts
    @Rxghida_ I believe if more people email them about this subject, they will be more likely to change it, at least I hope so !!
  • Rxghida_Rxghida_ Registered Users, Member 146 Posts
    @lafeedragee I just emailed them, that’s really not fair and I completely agree with you 
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