No sound on android devices since the update

Badgyalmarli

I don't have any sound in game everyone ere n though my sound and notifications in game are on. Please fix this. 

immunitypending

I also have a no sound problem since the latest update. I didn't bother sending a ticket in since customer support does next to nothing 99.99% of the time. I have restarted my device, cleared the cache, closed and reopened the game, as well as turn the sound on/off from the in-game menu. Nothing.  

Android
Samsung 8
Level 44

mevoluptous

Me as well!!! This is beyond frustrating and I put in a ticket 3 days ago and I'm still waiting!

AliBryant

@Badgyalmarli @immunitypending @mevoluptous It was reported in the weekly thread and Kalinda said they are working on it but it could be a while before it's fixed. It started with the update.

immunitypending

I see that fixed the sound but still neglected to do anything about the konnections gifting Wardrobe and the glitched shoes from the VIP subscription that has been brought up before. 

kokokokonut

Please stick to topic in problem or glitch threads. This was about the sound issue which was resolved, not for complaints or suggestions about adding to the gift wardrobe. closing.,