Get Free Stars - Help Us Bring Back The Videos!

124Next

Comments

  • katb88katb88 Registered Users, Member 1 Posts
    What platform are you on – iOS
    What device are you using? iPhone 8+
    What is the OS on your device?  iOS 13.5.1
    What country do you live in? USA
    In your privacy settings, is limit ad tracking turned on?
    No
    If you could watch videos before, approximately when did the videos become unavailable?
    4 days ago 
    Which issue do you have in KKH?
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing✅
    3 – You have a free stars button, but it takes you to offers✅
  • jhabsjhabs Registered Users, Member 1,942 Posts
    What platform are you on – iOS
    What device are you using? iPhone 6s
    What is the OS on your device?  iOS 13.5.1
    What country do you live in? USA
    In your privacy settings, is limit ad tracking turned on?
    No
    If you could watch videos before, approximately when did the videos become unavailable?
    3 days ago 
    Which issue do you have in KKH?
     I press “watch video for kstars” but the video doesn’t come up- I lose my chance to watch a video and do not receive a stars. Please fix this issue. It is sooooo crazy how these video issues really seem to pop up right before Black Friday/kimiversary 
  • samantha143samantha143 Registered Users, Member 555 Posts
    What platform are you on – iOS
    What device are you using? iPhone X
    What is the OS on your device? iOS 13.5.1
    What country do you live in? UK
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? Yes and yes
    In your privacy settings, is limit ad tracking turned on? No
    If you could watch videos before, approximately when did the videos become unavailable? Today
    Which issue do you have in KKH?
    2 – You have a free stars button, but tapping it does nothing
    yet I know that by tapping it I’ve already lost the chance to win a kstar as nothing happens. So gonna miss out on at least 2 stars today 🙃 
    It’s a beautiful day to save lives 💞
  • mdeddiemdeddie Registered Users, Member 19 Posts
    edited June 2020
    What platform are you on – iOS
    What device are you using? iPad2
    What is the OS on your device?  iOS 19.3.5
    What country do you live in? USA
    In your privacy settings, is limit ad tracking turned on?
    No
    If you could watch videos before, approximately when did the videos become unavailable?
    I can't even remember :(
    Which issue do you have in KKH?
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing (<during show your style I get offered to watch for double prize but tapping it does nothing)
  • ZarahZarah Registered Users, Member 498 Posts
    edited June 2020
    What platform are you on – iOS, Android, Amazon or Facebook? iOS
    What device are you using? iPhone 10R
    What is the OS on your device? iOS 13.5.1
    What country do you live in? Canada
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? Not Applicable 
    In your privacy settings, is limit ad tracking turned on?
    Yes, but it is not accessible to turn on or off
    If you could watch videos before, approximately when did the videos become unavailable? Saturday 20th or Friday of last week
    Which issue do you have in KKH? Number 3
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers (at times it does, but I can still watch the ten. However, this time I can’t watch the ten videos, only six)
    @KalindaKing
                                   🦋iOS Player🦋
    *in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
  • RiellaBeatrixRiellaBeatrix Registered Users, Member 2 Posts
    Hi, thanks for this. Having problem getting videos for K stars.
    What platform are you on – iOS
    What device are you using? - iPad Air 2
    What is the OS on your device? - iOS 13.5.1
    What country do you live in? UK
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? - Yes
    In your privacy settings, is limit ad tracking turned on? - Not sure?
    If you could watch videos before, approximately when did the videos become unavailable?
    —When I returned to the game after a long break ...a couple of years?
    Which issue do you have in KKH?
    1 – No free stars button - no
    2 – You have a free stars button, but tapping it does nothing - yes, it shows a very few ads but rarely
    3 – You have a free stars button, but it takes you to offers - yes, often
  • Arabella004Arabella004 Registered Users, Member 38 Posts
    If it takes you to offers when clicking get free stars this might help:
    When you click on your K-stars wait 5 seconds before clicking get free stars. Do this between each time you watch a free video as well.
    If you have a problem opening two free boxes:
    When you open first one and you don't get the offer for second close the app then open and click get free stars (even if it will say no videos available) and open boxes again. Same thing if you don't get the rapid recharge option. This works for me, hope it helps somebody!
    Android platform
    Add me on fb 💕
  • ZarahZarah Registered Users, Member 498 Posts
    edited June 2020
    @samantha143 and @KaylaJ  for your video troubles!
                                   🦋iOS Player🦋
    *in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
  • samantha143samantha143 Registered Users, Member 555 Posts
    @Zarah thanks, I filled this in a couple of days ago and it was mostly ok the next day but having issues again today 
    but thanks 😊 
    It’s a beautiful day to save lives 💞
  • ZarahZarah Registered Users, Member 498 Posts
    @Zarah thanks, I filled this in a couple of days ago and it was mostly ok the next day but having issues again today 
    but thanks 😊 
    @samantha143 oh, I hope they fix it for good 😌
                                   🦋iOS Player🦋
    *in Olaf’s voice* let’s be friends! Pm me and we can take it from there.
  • KaylaJKaylaJ Registered Users 2,954 Posts
    ty @Zarah!

    What platform are you on – iOS, Android, Amazon or Facebook? iOS
    What device are you using? iPad
    What is the OS on your device? iOS 13.5.1
    What country do you live in? USA
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? NA
    In your privacy settings, is limit ad tracking turned on? no
    If you could watch videos before, approximately when did the videos become unavailable?  it's been about a week
    Which issue do you have in KKH? #2
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers

    This has been going on since before the weekend event, maybe last Wednesday or Thursday. If I click the Free Kstars button, it does nothing. When I click to watch a video for the Rapid Recharge or another daily gb, it just happens, but no video is played. This morning I got a video during Rapid Recharge and then 2 Kstar videos, but it's not working again now.
    Find me on FB facebook.com/jasperkkh.37669
    let me know and i'll approve quicker!
    IOS

    2020 Graduate of Clown College
  • swizzleswifttswizzleswiftt Registered Users, Member 6 Posts
    KaylaJ said:
    ty @Zarah!

    What platform are you on – iOS, Android, Amazon or Facebook? iOS
    What device are you using? iPad
    What is the OS on your device? iOS 13.5.1
    What country do you live in? USA
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? NA
    In your privacy settings, is limit ad tracking turned on? no
    If you could watch videos before, approximately when did the videos become unavailable?  it's been about a week
    Which issue do you have in KKH? #2
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers

    This has been going on since before the weekend event, maybe last Wednesday or Thursday. If I click the Free Kstars button, it does nothing. When I click to watch a video for the Rapid Recharge or another daily gb, it just happens, but no video is played. This morning I got a video during Rapid Recharge and then 2 Kstar videos, but it's not working again now.
    I have the same problem where it just happens but no videos appear or plays, when will this be fixed? I already submitted the format filling up my details 
  • 7uwu77uwu7 Registered Users, Member 3 Posts
    Hi! I only got 2 ads today and when I tap on the short video button it tells me there are no videos available :( Is there anything I can do to fix it?

    What platform are you on – iOS
    What device are you using? iPhone 8 Plus
    What is the OS on your device? iOS 13.5.1
    What country do you live in? Australia
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? N/A
    In your privacy settings, is limit ad tracking turned on? No
    If you could watch videos before, approximately when did the videos become unavailable? Today about an hour ago!
    Which issue do you have in KKH?
    2 – You have a free stars button, but tapping it does nothing
  • KaylaJKaylaJ Registered Users 2,954 Posts
    yesterday i got all 10 videos, but it's back again to no videos for anything
    Find me on FB facebook.com/jasperkkh.37669
    let me know and i'll approve quicker!
    IOS

    2020 Graduate of Clown College
  • RoooRooo Registered Users, Member 64 Posts
    edited June 2020
    What platform are you on – iOS, Android, Amazon or Facebook? iOS
    What device are you using? Ex. iPhone 10 iPhone 7
    What is the OS on your device? Ex. iOS 13 iOS 13.5.1
    What country do you live in? USA
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? N/A
    In your privacy settings, is limit ad tracking turned on? No
    If you could watch videos before, approximately when did the videos become unavailable? 3 days ago
    Which issue do you have in KKH?
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers
    When I click "short video" nothing happens, same with free kash or energy. Every time I click it, it takes away from my 10 daily videos and I do not earn anything after. For rapid recharge and daily giftbox, there are no videos either but I still get the proper results without the video.

    (Interesting how this happened during Kimiversary).
    Black Lives Matter
    Stop Asian Hate
  • kiraraquelkiraraquel Registered Users, Member 230 Posts
    What platform are you on – iOS
    What device are you using? iPhone 7 Plus
    What is the OS on your device? iOS 13.1.3
    What country do you live in? USA
    In your privacy settings, is limit ad tracking turned on? -No
    If you could watch videos before, approximately when did the videos become unavailable?
    -I’ve never had the option to watch videos in both of my games.
    Which issue do you have in KKH?
    1 – No free stars button✅
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers
    I have the iPhone 11 now and the free kstars button is there but now all of a sudden after having zero issues with finally being able to watch daily kstar videos, I haven’t been able to watch the videos for the last few nights. It’ll give me the option to watch a short video but then when I click on it nothing happens. When I exit it doesn’t give me any kstars. I really hope this issue gets fixed quickly.
  • muzzroommuzzroom Registered Users, Member 89 Posts
    What platform are you on – iOS
    What device are you using? iPhone 8
    What is the OS on your device? iOS 13.5.1
    What country do you live in? Australia
    In your privacy settings, is limit ad tracking turned on? -No
    If you could watch videos before, approximately when did the videos become unavailable?
    - yesterday (16 July) I was only able to watch 8 videos and today (17 July) only 9.
    Which issue do you have in KKH?
    1 – No free stars button
    2 – You have a free stars button, but tapping it does nothing
    3 – You have a free stars button, but it takes you to offers ✅

    Also, when I click “short video” a new screen will appear but the screen will be black and blank and the video will not load. When this happens I will get no stars for these ‘videos’. Same thing happens for my rapid recharge videos but I still receive the reward for ‘watching it’. Thanks 🙏 
  • serahyyyserahyyy Registered Users, Member 436 Posts
    edited September 2020
    What platform are you on – iOS, Android, Amazon or Facebook? iOS
    What device are you using?  iPhone XR
    What is the OS on your device?  iOS 13.1.3
    What country do you live in? India
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? N/A
    In your privacy settings, is limit ad tracking turned on? No
    If you could watch videos before, approximately when did the videos become unavailable? N/A
    Which issue do you have in KKH?

    I watch my 20 videos a day ( I know because i count ) and sometimes don't receive all the kstars. 3 days back i didn't receive 7/20 and today I got 0 kstars. It has been more than 6 hours.


    IOS Player | A+++
    FB: Serah KKH   (https://www.facebook.com/sarah.kkh.378)
  • Kween_of_the_KastleKween_of_the_Kastle Registered Users, Member 1,254 Posts
    What platform are you on – android
    What device are you using? KYOCERA-C6742
    What is the OS on your device? 5.1.1
    What country do you live in? USA
    In your privacy settings, is limit ad tracking turned on?No
    What issues do you have? #3
  • VictorianVictorian Registered Users, Member 1,110 Posts
    20 videos for all players, stop scamming your paying customers.
    20 year old from Turkey & Android Player
    Striking untill they give everyone 20 videos a day
  • livyxlivyx Registered Users, Member 834 Posts
    It's been 3 days since I have 10 videos a day instead of 20, is that normal? Did Glu change the numer of videos for free players too or am I the only one to experience this? 🤔
    iOS player since December 2014 🇫🇷🇵🇱
  • VictorianVictorian Registered Users, Member 1,110 Posts
    edited September 2020
    20 videos for all players, stop scamming your paying customers.
    Yeah, I wanted to bring attention to this again. 
    20 year old from Turkey & Android Player
    Striking untill they give everyone 20 videos a day
  • TameaTamea Registered Users, Member 13 Posts
    edited September 2020
    What platform are you on? iOS
    What device are you using? iPhone XR
    What is the OS on your device? iOS 13.7
    What country do you live in? Belgium 
    If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? /
    In your privacy settings, is limit ad tracking turned on? No
    If you could watch videos before, approximately when did the videos become unavailable? I have 10 videos instead of 20 since the latest update, this monday, before that i had my 20 free videos without any problem
    Which issue do you have in KKH?
    2 – You have a free stars button, but tapping it does nothing (it happened only friday so instead of having 10 videos i had 9)

    Thank you for doing something about our issues with k-star!

    edit: forgot to answer a question 
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.