iOS transfer issue

Alice3KKHAlice3KKH 2 PostsRegistered Users, Member
Hello. I'm iOS. I want to transfer my game with iCloud to my new phone but every time I try to do so a random level 1 pops up. I am level 34. I've read people are experiencing the same issue. Does anyone know a solution? Or can someone look into this please? Thank you. 
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