No video options or update

axtina27axtina27 Registered Users, Member 9 Posts
edited February 2020 in KKH FAQ & Support
A few weeks ago the option to watch videos for anything completely disappeared. Not for an extra daily GB, kstars or to use things on SYS. I messaged support and they said my tablet was too old and they had deactivated it and I needed a new one. This is literally the only thing I use my tablet for because I have an iPhone and didn’t want to start over there. I let it go but now I’m not seeing the update either. Am I just out of luck? 


  • kadamisiakadamisia Registered Users, Member 1,038 Posts
    My videos for literally everything also stopped appearing 2-3 weeks ago... But my phone is relatively new, so I don't think that's the issue.
    IOS player
    🦥 English isn't my 1st language 🦥
  • axtina27axtina27 Registered Users, Member 9 Posts
    I’ve gotten some questionable answers from support before so I’m not surprised.
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