Can this currency be restored?

Joyyy

I’ve heard that @eggsandbananas can restore something that was lost for example, restoring lost dye I think? I lost 12 diamonds when playing the diamond kollection and I didn’t even get my prize and my diamonds were lost. I contacted Glu support and they said that they couldn’t do anything about it and I basically gave up even though they were hard earned diamond. After seeing posts saying that contacting @eggsandbananas is helpful, it possible for my diamonds to be restored?