No Videos with New Phone

LaneLaneLaneLane Registered Users, Member 106 Posts
I'm not sure if anyone else has had this issue, but yesterday I got a new phone and transferred my KKH game over. Everything transferred over perfectly fine, but now I can't seem to watch any videos. No double rewards in the SYS, no rapid recharge, and no K star videos.

Has anyone ever had this happen to them/know a fix?
Android Player. Galaxy S9. 


  • kokokokonutkokokokonut Community Moderator Moderators 24,926 Posts
    A number of members have reported not getting any videos to watch for stars since the update or event began.  I have already asked Glu about this, and I’ll come back with any info.  Sorry you’re experiencing this, but there is nothing you can do at this time. Just wait it out, and if I get more info I’ll report back later. ‘
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    & I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜

  • LaneLaneLaneLane Registered Users, Member 106 Posts
    Thanks @kokokokonut! I guess it was just a coincidental that I got a new phone and the update happened around the same time. 
    Android Player. Galaxy S9. 
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