Game Can't Connect To Network!!!

RoyaltyyRoyaltyy Registered Users, Member 168 Posts
edited September 2020 in KKH FAQ & Support
So for the past 3 days my game hasn't been able to connect to the internet. All my other apps work just fine and I have good wifi and data connection. I'm 1 hour 45 minutes away from missing my 20 videos, I cant post SYS looks and time is running out for Tb event @KalindaKing , @kokokokonut HELP PLEASE!!!!!! 
Btw I'm on android and the time is 10:18 pm in my country if that helps

Comments

  • brom617brom617 Registered Users, Member 558 Posts
    This happened to me and I turned off my wifi and then turned it back on and it worked. 
  • RoyaltyyRoyaltyy Registered Users, Member 168 Posts
    brom617 said:
    This happened to me and I turned off my wifi and then turned it back on and it worked. 
    I just tried that and it's still not working. I've submitted a ticket but still no response🤡
    Thank for the help tho
  • kokokokonutkokokokonut Community Moderator Moderators 28,373 Posts
    Do you have enough space on your device?  Try deleting any apps or files you no longer need.  But that message only pops up when my wife us wonky.   
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • RoyaltyyRoyaltyy Registered Users, Member 168 Posts
    @kokokokonut I have over 5GB free space and it's still not working. It started working for a little while after I switched off my phone for over 2 hours but once I exited the app and opened it again it was showing the same message. I've submitted a ticket to Glu but got no response since over 8 hours. PLEASEEEEE help me
  • RoyaltyyRoyaltyy Registered Users, Member 168 Posts
    Thank God. My game works properly now.
  • kokokokonutkokokokonut Community Moderator Moderators 28,373 Posts
    Hi. I’m so glad it’s working now. Fingers crossed for no more issues.  :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • harley_sssc_harley_sssc_ Registered Users, Member 11 Posts
    How did you fix it?? I’m having the same problem right now and my job is about to end and my sys tickets have reloaded.
  • RoyaltyyRoyaltyy Registered Users, Member 168 Posts
    I don't know. I just switched my phone off for about 2 hours and deleted another game and when I switched it back on it was working
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