@KalindaKing Since this issue seems to be happening users only, have you thought about contacting the AppStore team, maybe something went wrong on their end 🤷♀️ Just an idea
This is also happening to Android users. I know I saw at least one other Android person that posted.
I'm also having this problem where the loading screen comes up for about 15 seconds or so then disappears. It started at some point overnight since it worked fine last night.
I think the last quest I did was at Oak, but I can't say for sure. I was not in the middle of a quest when it stopped working. I also finished the Cassio quest either earlier yesterday or the day before and did not spend the K-coins at the end.
Hope this is fixed soon! I already know I won't be able to get another box for the current event, but I do want to participate in the weekend special event!!
Platform: IOS device:11 pro max level/gender:26 female version: 14 reason: it will start then abruptly crash which isn’t good when I’m doing a quest and appearances
Platform : Android Device : Samsung Galaxy A50S O/s : Android version 10 Level/ Gender : 34 / Female The app is crashing with Android phones too. The game loading screen opens for like 30 seconds and then a black screen appears and it closes. The last thing I played was a reality show at Bel Air. Please give an update on this as the SYS event begins in a few hours. Don't want to miss out on it.
the SYS starts in like two hours and I still can’t access my game I’m so sad cause I really love this weeks earnables but now I know I won’t finish if I start late and miss tickets.
Platform: iOS Device: iPhone 7 OS: iOS version 13.4.1 Gender/Level: Female, level 36? Details: Game was working fine after the update. Crashed when i started a gig at Oak. Now game stays at loading page for 30 seconds and crashes. Have restarted phone many times but still not working
Platform: iOS / Apple Device: iPhone 7 Plus OS - iOS 13.7 Gender/Level. Female, lvl 40 Details: I make it to the loading screen, then it crashes and exits the app.
iOS player since August 2014 and A++ ~2 year hiatus; starting playing again in November 2019
Platform: IOS Device: Iphone 6S OS- v13.6 Female, level 31 Details: It won't open no matter what I do. I closed all of my apps, reinstalled the app, restarted my game, and nothing. after reinstalling I could play for twenty seconds and then it crashed again. I am so angry. And it started crashing right after SYS began! I will lose all of my tickets this way, it is not fair...
My game worked fine for a day or two after the update, now it only opens up the gold loading screen and crashes I can't even get in for a second. I have uninstalled/reinstalled (I know you're not supposed to but I'm connected with facebook and didn't mind losing up to a day of gameplay) a couple times, it worked briefly the first couple times now it still crashes. Platform: Apple Device: Iphone 11 OS - 13.7 Gender/Level. Female level 32
Are we any closer to fixing the glitch, we are already missing the SYS and we won’t be able to reach the last earnable now and I was looking super forward to the weekend event! The earnables and GB are beyond amazing. Just gutted if we don’t get a chance to play because of this glitch.
Platform: iOS Device: iPhone 11 Pro Max OS - 14.0.1 Gender/Level. Female level 43
Details: won’t let me in the app or load. I restarted my phone and that fixed it enough time for me to get in and submit a look in sys but then it started crashing again
Update: I updated my phone to iOS 14 (don’t think this made any difference) and re installed the game. Now it works fine but I lost around 8 hours of progress from the time my game stopped working... so I only got 4/5 stars for a gig and a gig previously completed remains incomplete... I also lost the item I received from opening the last TB box.. :’( *** PS: I used my iPad to check whether I could recover my game via GamesCentre before reinstalling the app on my iPhone!! At first my game could only recover from 24 hours ago but I left it alone for while and went back to check, and the game kinda updated itself?? So I ended up only losing 8 hours
After reading some of the comments, I restarted my phone and now it seems to be working. Just wanted to report this and let you all know what worked for me.
EDIT: The game is now no longer opening. I am about to miss a ticket for this weeks SYS because the app will not open no matter what I do! Very frustrating!!! It literally worked a few min after rebooting my phone and now it’s back to crashinggggg!
over 4 hours later and my game still isn't working... i really wanted to participate in this sys with all 14 tickets i hope that we can get compensated with an extra ticket if this continues past the 6hr mark
iOS player since August 2014 and A++ ~2 year hiatus; starting playing again in November 2019
Comments
It’s official I have SYS anxiety, does anyone else?
PM me to add me on Facebook
Platform: IOS
Version: 11.4.0
Device: Iphone XS
Level: 36
Gender: Female
Details: I was beginning a gig in Tulip, London.
Please help 🙏
I'm also having this problem where the loading screen comes up for about 15 seconds or so then disappears.
It started at some point overnight since it worked fine last night.
Platform: Android
Device: Samsung Galaxy Note 9
Android Version: 10
Gender: Female
Level: Honestly can't remember!
I think the last quest I did was at Oak, but I can't say for sure. I was not in the middle of a quest when it stopped working. I also finished the Cassio quest either earlier yesterday or the day before and did not spend the K-coins at the end.
Hope this is fixed soon! I already know I won't be able to get another box for the current event, but I do want to participate in the weekend special event!!
Thanks!
Jen
device:11 pro max
level/gender:26 female
version: 14
reason: it will start then abruptly crash which isn’t good when I’m doing a quest and appearances
Device : Samsung Galaxy A50S
O/s : Android version 10
Level/ Gender : 34 / Female
The app is crashing with Android phones too. The game loading screen opens for like 30 seconds and then a black screen appears and it closes.
The last thing I played was a reality show at Bel Air. Please give an update on this as the SYS event begins in a few hours. Don't want to miss out on it.
Device: iPhone 7
OS: iOS version 13.4.1
Gender/Level: Female, level 36?
Details: Game was working fine after the update. Crashed when i started a gig at Oak. Now game stays at loading page for 30 seconds and crashes. Have restarted phone many times but still not working
Device: iPhone 7 Plus
OS - iOS 13.7
Gender/Level. Female, lvl 40
Details: I make it to the loading screen, then it crashes and exits the app.
~2 year hiatus; starting playing again in November 2019
Device: Iphone 6S
OS- v13.6
Female, level 31
Details: It won't open no matter what I do. I closed all of my apps, reinstalled the app, restarted my game, and nothing. after reinstalling I could play for twenty seconds and then it crashed again. I am so angry. And it started crashing right after SYS began! I will lose all of my tickets this way, it is not fair...
it appears the loading screen, then is kicking me out!
iOs
Platform: Apple
Device: Iphone 11
OS - 13.7
Gender/Level. Female level 32
i updated my phone to ios 14.0.1 and now i can enter my game and i submitted 2 looks. @KalindaKing
Device: iPhone 11 Pro Max
OS - 14.0.1
Gender/Level. Female level 43
Details: won’t let me in the app or load. I restarted my phone and that fixed it enough time for me to get in and submit a look in sys but then it started crashing again
English is not my first language 🇮🇹
#20VideosForAll #BringBackOldSYS #CapOnTB
English is not my first language 🇮🇹
#20VideosForAll #BringBackOldSYS #CapOnTB
English is not my first language 🇮🇹
#20VideosForAll #BringBackOldSYS #CapOnTB
It’s official I have SYS anxiety, does anyone else?
PM me to add me on Facebook
*** PS: I used my iPad to check whether I could recover my game via GamesCentre before reinstalling the app on my iPhone!! At first my game could only recover from 24 hours ago but I left it alone for while and went back to check, and the game kinda updated itself?? So I ended up only losing 8 hours
Device: iPhone XR
OS: 14.0.1
Gender/level: female, level 29
EDIT: The game is now no longer opening. I am about to miss a ticket for this weeks SYS because the app will not open no matter what I do! Very frustrating!!! It literally worked a few min after rebooting my phone and now it’s back to crashinggggg!
~2 year hiatus; starting playing again in November 2019