RESTORE PURCHASES

boujeejen

If anyone can give me some guidance or help with my issue I’d really appreciate it. While deleting some widgets from my home screen, I deleted KKH. No problem right, I can just restore my game, well I can’t restore the $20 purchase I made today. It says the charges are pending on the AppStore, and it has yet to be taken from my bank account. I’d either just appreciate the charges not being pulled and me not getting the K-stars or me getting what I paid for. I did contact support, have yet to be helped.. 

rellbelle

Usually support won’t help until the charge has cleared, i bought a triple threat the other day and didn’t get the diamonds and they wouldn’t issue them until the charge had cleared. If you have a screenshot of the cleared charge they should be able to help you then!