🎆✨ KK:H Update - v12.3 - Make It Fashion! ✨🎆

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Comments

  • Aleja28Aleja28 Registered Users, Member 130 Posts
    Whaaaaat I just noticed too that all my diamonds are gone!!!!
  • RiinaUkiiRiinaUkii Registered Users, Member 321 Posts
    what a mess 😂
  • pizzagurlyumpizzagurlyum Registered Users, Member 666 Posts
    Wow I hope it's not a tactic to make us pay for diamonds again
  • FoxieLolaFoxieLola Registered Users, Member 643 Posts
    Wow I hope it's not a tactic to make us pay for diamonds again
    Who would ever buy diamonds again if they are just taken from your game for no reason. I'll never spend money on this game again if things can just disappear with no explanation and don't come back 
  • KkhAngelicaKkhAngelica Registered Users, Member 6,290 Posts
    This was the last ss i took last night and the second ss is the one from rn. Um… where are my diamonds?? @KalindaKing @GluAdmin
    IOS player 💜 
    🇨🇴🇨🇷🇺🇸
    She/Her 💗
    Add me on Facebook IOS only please: https://www.facebook.com/AngelicaKKH29
  • BellbottomBellbottom Registered Users, Member 184 Posts
    @KkhAngelica I think ur dyes are also missing. Can u please check that ur dyes are missing or not? Because with diamonds dyes are also not there. 
    iOS player
    Played on and off since 2015 
    A feminist and an animal lover 
  • kokokokonutkokokokonut Community Moderator The Land of PurpleModerators 28,750 Posts
    If you were unable to open your game, and lost diamonds please send a ticket to Cudtomer Care. And we have a thread about the situation.   https://communities.glu.com/kim-kardashian-hollywood/discussion/5463199/game-wouldn-t-open-lost-resources.  Sorry for the inconvenience. 
    To send a ticket, go to the top left corner of your game screen and tap the 3lines to access Options. Tap Help and then tap Customer Care. Explain what happened and ask for their help.  And please go to that Help thread to post/get info.  Thanks. 
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
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  • StellaKKHStellaKKH Registered Users, Member 289 Posts
    edited September 2021
    I lost my dyes and my diamonds :( 
    Please just fix this glitch or something. The support guys always blame my internet or storage for every single ticket that I submit, but it can't be that everyone's internet/storage is at fault now  :'(@kokokokonut, please kindly ask the team to check into this :(:'(

    Edit: Oops sorry, just saw your comment :"(
    🦄 iOS player 🦄
    🌊 Playing since 2020 🌊
    🦩Feel free to add me on FB (:🦩
  • LachimolalaLachimolala Registered Users, Member 939 Posts
    @KalindaKing @kokokokonut a lot of people are missing their diamonds.... any news from the suport on this?
    All dyes are also missing🥲
  • KKHMICAELAKKHMICAELA Registered Users, Member 648 Posts
    my game is still not working! I haven’t even collected my prizes from the diamond sys 😭
  • robertavyyrobertavyy Registered Users, Member 2,744 Posts
     Um where are the rest of my diamonds??? I had 75 and now only 21. ???

    iOS player 
     
  • KkhAngelicaKkhAngelica Registered Users, Member 6,290 Posts
    this is ridiculous wtf all of my dyes are gone
    IOS player 💜 
    🇨🇴🇨🇷🇺🇸
    She/Her 💗
    Add me on Facebook IOS only please: https://www.facebook.com/AngelicaKKH29
  • KkhAngelicaKkhAngelica Registered Users, Member 6,290 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
    IOS player 💜 
    🇨🇴🇨🇷🇺🇸
    She/Her 💗
    Add me on Facebook IOS only please: https://www.facebook.com/AngelicaKKH29
  • Aleja28Aleja28 Registered Users, Member 130 Posts
    It’s so ironic how everytime we open a box we only get dyes and now we don’t have any 😂
  • dinoqueen9dinoqueen9 Registered Users, Member 1,349 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
    50 diamonds ON TOP OF the diamonds we lost, I lost 39 but some dolls lost >100 and it’s insane
  • KkhAngelicaKkhAngelica Registered Users, Member 6,290 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
    50 diamonds ON TOP OF the diamonds we lost, I lost 39 but some dolls lost >100 and it’s insane
    Same!! I had 30 and now I have 0. There’s always a glitch before the new update but never like this. 
    IOS player 💜 
    🇨🇴🇨🇷🇺🇸
    She/Her 💗
    Add me on Facebook IOS only please: https://www.facebook.com/AngelicaKKH29
  • Chelsea123Chelsea123 New Member Registered Users 1,802 Posts
    edited September 2021
    My diamonds are gone too. Had 225 and now I have only 13
    platform: Android
    Add me on Facebook: https://www.facebook.com/chelsea.kkh.10
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    M2013💖 C2015💙 C2020💙
    #capontrendsetters
  • tMaxxKKHtMaxxKKH Registered Users, Member 92 Posts
    edited September 2021
    My diamonds are gone too! I’ve saved and bought 102 diamonds and they are all gone now. 

    Edit: my 12 saved tickets and all of my dyes are gone too. 
  • kkh_kyliekkh_kylie Registered Users, Member 443 Posts
    Omg i lost all my tickets too!!!! I just realized in the new SYS ! Seriously Glu no diamonds and no tickets… i think i will stop playing this game!
  • KalindaKingKalindaKing Glu Moderator Moderators 5,602 Posts
    edited September 2021
    Hey, I'm back online today! We're aware that it looks like your diamonds, tickets and dyes are missing and we're looking into it. Please don't uninstall while you wait for a fix because we can't restore lost progress.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • KKHMICAELAKKHMICAELA Registered Users, Member 648 Posts
    😬😬
  • RiinaUkiiRiinaUkii Registered Users, Member 321 Posts
    all my dyes are gone too 
  • dinoqueen9dinoqueen9 Registered Users, Member 1,349 Posts
    Hey, I'm back online today! We're aware that it looks like your diamonds are missing and we're looking into it. Please don't uninstall while you wait for a fix because we can't restore lost progress.
    @KalindaKing can you have them look into the missing tickets and dyes too? I had dozens of each dye and four purchased tickets that are completely gone…
  • LachimolalaLachimolala Registered Users, Member 939 Posts
    @KalindaKing @kokokokonut a lot of people are missing their diamonds.... any news from the suport on this?
    All dyes are also missing🥲
    Diamonds, dyes and tickets missing 😒
    I can't even start the sys cause not even the free tickets are there. 
  • KalindaKingKalindaKing Glu Moderator Moderators 5,602 Posts
    The bug affects diamonds, dyes and tickets and we're looking into it!
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • KatyaKatya Registered Users, Member 772 Posts
    My game is not working. I have good internet connection, but it won't open 
  • brom617brom617 Registered Users, Member 559 Posts
    My game won't open 
  • jm323jm323 Registered Users, Member 270 Posts
    it finally let me submit 1 look & now when i'm trying to submit a 2nd it's telling me i need to connect the internet, meanwhile i'm still able to continue tapping, etc. 
    nyc 🖤ios 🖤level 55 🖤
  • KalindaKingKalindaKing Glu Moderator Moderators 5,602 Posts
    You may see an error message that says Can't Connect while we work on the fix.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • Cassie_KKHCassie_KKH Registered Users, Member 118 Posts
    The game is so glitchy it is not even playable anymore. I tried submitting my two first looks for the SYS, not only did I not manage to do that due to glitching, I was also missing tickets and dyes. Just like everyone else, I also lost my diamonds... Please fix this.
    If we are unable to submit looks, I expect a compensation ticket for each one I miss, if this issue isn't fixed. 
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