🎆✨ KK:H Update - v12.3 - Make It Fashion! ✨🎆

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Comments

  • MarianiPoizenMarianiPoizen Registered Users, Member 1,553 Posts
    Ok so I thought I was only one with diamond issue.
    Screen shot last night at 20.13

    Screen shot just as I didn’t realise straight away so did Maya’s job and then spotted that my diamonds looked wrong.


    This seriously needs sorting out.
    I play on iOS
  • LachimolalaLachimolala Registered Users, Member 240 Posts
    All diamonds gone as well 😤
  • LachimolalaLachimolala Registered Users, Member 240 Posts
    @KalindaKing @kokokokonut a lot of people are missing their diamonds.... any news from the suport on this?
  • Aleja28Aleja28 Registered Users, Member 115 Posts
    Whaaaaat I just noticed too that all my diamonds are gone!!!!
  • RiinaUkiiRiinaUkii Registered Users, Member 268 Posts
    what a mess 😂
  • pizzagurlyumpizzagurlyum Registered Users, Member 343 Posts
    Wow I hope it's not a tactic to make us pay for diamonds again
  • FoxieLolaFoxieLola Registered Users, Member 423 Posts
    Wow I hope it's not a tactic to make us pay for diamonds again
    Who would ever buy diamonds again if they are just taken from your game for no reason. I'll never spend money on this game again if things can just disappear with no explanation and don't come back 
  • KkhAngelicaKkhAngelica Registered Users, Member 1,939 Posts
    This was the last ss i took last night and the second ss is the one from rn. Um… where are my diamonds?? @KalindaKing @GluAdmin
  • BellbottomBellbottom Registered Users, Member 139 Posts
    @KkhAngelica I think ur dyes are also missing. Can u please check that ur dyes are missing or not? Because with diamonds dyes are also not there. 
    iOS player
    Played on and off since 2015 
    A feminist and an animal lover 
  • kokokokonutkokokokonut Community Moderator Moderators 27,548 Posts
    If you were unable to open your game, and lost diamonds please send a ticket to Cudtomer Care. And we have a thread about the situation.   https://communities.glu.com/kim-kardashian-hollywood/discussion/5463199/game-wouldn-t-open-lost-resources.  Sorry for the inconvenience. 
    To send a ticket, go to the top left corner of your game screen and tap the 3lines to access Options. Tap Help and then tap Customer Care. Explain what happened and ask for their help.  And please go to that Help thread to post/get info.  Thanks. 
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜Vats







  • StellaKKHStellaKKH Registered Users, Member 183 Posts
    edited September 27
    I lost my dyes and my diamonds :( 
    Please just fix this glitch or something. The support guys always blame my internet or storage for every single ticket that I submit, but it can't be that everyone's internet/storage is at fault now  :'(@kokokokonut, please kindly ask the team to check into this :(:'(

    Edit: Oops sorry, just saw your comment :"(
  • LachimolalaLachimolala Registered Users, Member 240 Posts
    @KalindaKing @kokokokonut a lot of people are missing their diamonds.... any news from the suport on this?
    All dyes are also missing🥲
  • KKHMICAELAKKHMICAELA Registered Users, Member 558 Posts
    my game is still not working! I haven’t even collected my prizes from the diamond sys 😭
  • robertavyyrobertavyy Registered Users, Member 2,617 Posts
     Um where are the rest of my diamonds??? I had 75 and now only 21. ???

    iOS player 
     
  • KkhAngelicaKkhAngelica Registered Users, Member 1,939 Posts
    this is ridiculous wtf all of my dyes are gone
  • KkhAngelicaKkhAngelica Registered Users, Member 1,939 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
  • Aleja28Aleja28 Registered Users, Member 115 Posts
    It’s so ironic how everytime we open a box we only get dyes and now we don’t have any 😂
  • dinoqueen9dinoqueen9 Registered Users, Member 632 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
    50 diamonds ON TOP OF the diamonds we lost, I lost 39 but some dolls lost >100 and it’s insane
  • KkhAngelicaKkhAngelica Registered Users, Member 1,939 Posts
    Please fix this glitch @KalindaKing @GluAdmin. Y’all should give everyone 50 diamonds and like 20 dyes bc of this glitch 👀
    50 diamonds ON TOP OF the diamonds we lost, I lost 39 but some dolls lost >100 and it’s insane
    Same!! I had 30 and now I have 0. There’s always a glitch before the new update but never like this. 
  • Chelsea123Chelsea123 New Member Registered Users 1,791 Posts
    edited September 27
    My diamonds are gone too. Had 225 and now I have only 13
    platform: Android
    Add me on Facebook: https://www.facebook.com/chelsea.kkh.10
    Follow me on Instagram:
    https://www.instagram.com/chelsea123kkh/
    M2013💖 C2015💙 C2020💙
    #capontrendsetters
  • tMaxxKKHtMaxxKKH Registered Users, Member 64 Posts
    edited September 27
    My diamonds are gone too! I’ve saved and bought 102 diamonds and they are all gone now. 

    Edit: my 12 saved tickets and all of my dyes are gone too. 
  • kkh_kyliekkh_kylie Registered Users, Member 349 Posts
    Omg i lost all my tickets too!!!! I just realized in the new SYS ! Seriously Glu no diamonds and no tickets… i think i will stop playing this game!
  • KalindaKingKalindaKing Glu Moderator Moderators 5,068 Posts
    edited September 27
    Hey, I'm back online today! We're aware that it looks like your diamonds, tickets and dyes are missing and we're looking into it. Please don't uninstall while you wait for a fix because we can't restore lost progress.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • KKHMICAELAKKHMICAELA Registered Users, Member 558 Posts
    😬😬
  • RiinaUkiiRiinaUkii Registered Users, Member 268 Posts
    all my dyes are gone too 
  • dinoqueen9dinoqueen9 Registered Users, Member 632 Posts
    Hey, I'm back online today! We're aware that it looks like your diamonds are missing and we're looking into it. Please don't uninstall while you wait for a fix because we can't restore lost progress.
    @KalindaKing can you have them look into the missing tickets and dyes too? I had dozens of each dye and four purchased tickets that are completely gone…
  • LachimolalaLachimolala Registered Users, Member 240 Posts
    @KalindaKing @kokokokonut a lot of people are missing their diamonds.... any news from the suport on this?
    All dyes are also missing🥲
    Diamonds, dyes and tickets missing 😒
    I can't even start the sys cause not even the free tickets are there. 
  • KalindaKingKalindaKing Glu Moderator Moderators 5,068 Posts
    The bug affects diamonds, dyes and tickets and we're looking into it!
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • KatyaKatya Registered Users, Member 678 Posts
    My game is not working. I have good internet connection, but it won't open 
  • brom617brom617 Registered Users, Member 537 Posts
    My game won't open 
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