Wild West Part 5 issues

Francesa

Is anyone else having issues with the movie shoot? No action bubbles for a solid 30 minutes, can not complete story line. 

Xabbey

@Francesa I am having the same issue! Cannot click anything and therefore cannot complete 😞

Momo_kkh

I have the same issue

katfin

Me too, it’s been 30 minutes. It’s only a 3 hour gig so hopefully they can sort it out. If anyone can support or has ideas it would really help. I’ve had it happen a little similar where it took ages for the lightening bolts to show up, but more like a 30 seconds and then one would pop up. 

EmmaK

Same here! So worried it will loose my streaks, the event points and the reward 😭

mayomims

Same issue here, have tried exiting the game and reloading, and travelling to a different destination and coming back, still no action bubbles

marinaivanovnaKKH

Nothing helps, hopefully support team will figure this out soon, it’s only 3 hour gig

Francesa

@mayomims I’ve tried all the same things, no luck either. I am almost down to two hours. 😔

katfin

Does anyone know what the reward is? 

Dragomira

Hello Ladies, same issue here

piercewithvic

Is there anyone else than me who don’t get up more things to do? It’s been like this for over 40 minutes now 

kimk_lol

Yeah, same happened to me  

piercewithvic

I have the same issue

Dragomira

@KalindaKing,Hi Kalinda, do you have any information regarding this issue?

Ravena

piercewithvic said:

Is there anyone else than me who don’t get up more things to do? It’s been like this for over 40 minutes now 

Flackisz

I’m having the same issue. ☹️

smantooth6

I contacted support for this same issue. I hope it gets fixed soon

Francesa

Hopefully, I only have about an 1 hr 30 mins left to complete it. 😭

piercewithvic

Francesa said:

Hopefully, I only have about an 1 hr 30 mins left to complete it. 😭

Same, I hope it gets fixed so I don’t lose my streak 😢

QueenRhia

I've got the same issue. Waited several minutes, closed an re-opened the game and nothing.

Francesa

@piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?

Julia_KKH

Francesa said:

@piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?

No they don't

Francesa

@Julia_KKH that is crazy! 🤯🤯🤯

piercewithvic

Julia_KKH said:

Francesa said:

@piercewithvic I know! I am worried about that too. I have never experienced an issue like this, when this happens does Glu give compensation?

No they don't

That is so crazy, like we can’t do anything and won’t get any compensation! 

Julia_KKH

Francesa said:

@Julia_KKH that is crazy! 🤯🤯🤯

Yes, usually someone involved in the storyline calls and apologize and sometimes we get like 3 k-stars but it is like nothing. I will miss out on like 40 k- stars when I lose my progress for the achivments 

kokokokonut

I’ve reported this to Glu, and reached out to Kalinda.  Once you start the task, all we can do is wait for help.

‘DO NOT START THE WILD WEST MOVIE till we hear back from Kalinda. If you want, send a ticket to Customer care, if they get a sudden rash of tickets, maybe they will check it out before the Studio opens. 

Sorry for this inconvenience. 

kokokokonut

It’s been reported. Now we wait for the studio to open, unless you want to send a ticket to Customer Care.  I[ve done that, reached out to Kalinda, etc. So sorry for the inconvenience. It got me too.

Cassie_

Same problem here. Timer is about to go out, and still no more bubbles. 

KKH_mi

I think they never give compensation because they know they are going to mess up again and again, so they know they should give us tons of prices. It is embarrasing how many glitches this game had the last updates

Lisak2

Mine is stuck too. I don't want to send a message to Glu because I'm in the middle of a ticket. It seems like whenever I bring up a new issue in the middle of a ticket it's either unacknowledged or they only address the new issue. 

Leena2

I'm stuck too! I just joined this forum for this specific reason. Wish I would have known before I started the project