Popping in because I saw your comments in previous event threads that sometimes you start with only one ticket. I asked our customer care team about this and it seems like this happens to a few people in every event, but it's not widespread. Please continue to contact customer care if that happens to you!
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Popping in because I saw your comments in previous event threads that sometimes you start with only one ticket. I asked our customer care team about this and it seems like this happens to a few people in every event, but it's not widespread. Please continue to contact customer care if that happens to you!
@KalindaKing they'll mostly give us a hard time saying they can't do anything about it and blame it on our connection or say it's a sync issue, when clearly its a glitch. It's annoying having to contact the support just to hear them saying that the game issues are our fault.
Popping in because I saw your comments in previous event threads that sometimes you start with only one ticket. I asked our customer care team about this and it seems like this happens to a few people in every event, but it's not widespread. Please continue to contact customer care if that happens to you!
@KalindaKing they'll mostly give us a hard time saying they can't do anything about it and blame it on our connection or say it's a sync issue, when clearly its a glitch. It's annoying having to contact the support just to hear them saying that the game issues are our fault.
Seconding this! ^
last SYS I started with zero free tickets and support took until after it was already over to ‘fix’ it. Needless to say, I didn’t get my free tickets.
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http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
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@KalindaKing they'll mostly give us a hard time saying they can't do anything about it and blame it on our connection or say it's a sync issue, when clearly its a glitch.
It's annoying having to contact the support just to hear them saying that the game issues are our fault.
English isn't my first language
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guess look 2 was too much “candy color” and not enough “red velvet” 🥲
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last SYS I started with zero free tickets and support took until after it was already over to ‘fix’ it. Needless to say, I didn’t get my free tickets.
19 ♊️ Texas ☀️
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