hello!
i'm not sure if this is the right place to post this, but i'm at my wits end and wanted to see if anyone had any advice on what my issue is. I was able to do the first SYS duets (I can't remember which one it was) but after that, I haven't been able to submit my partners look. any of my female NPCs get loaded on, and no matter what I do it says that I owe kstars to submit the look because I "don't own their items." I have complete undressed them, changed their nail/hair/eyebrow/lip/everything colors and styles to things I own, but it still says that. It has ranged anywhere from 40-800 kstars even if they are undressed.
this has happened on EVERY sys since the first one, and I've submitted multiple tickets to the customer support but they have closed out tickets after saying "Please update the app" even though my app has been updated fully every time. just wondering if anyone has any ideas as to what the problem could be, because customer support has blown me off for 2+ months.
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I think it's a major glitch because whenever I get that notification and try choosing "Remove item" or to "Keep looking," the whole game crashes and the app closes.
Tbh, I assumed everyone else had the same problem and that they'd fix it in the February update, but so far no changes. Would love to hear if anyone's had this problem and figured out how to resolve it!
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🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda