Should I reinstall my app?

xAmandaxxAmandax Registered Users, Member 38 Posts
Since yesterday my game isn’t opening. I have loading screen but it doesn’t even show loading percentage. It is loading and then app closes. I tried everything - WiFi and mobile data, turning my phone out, cleaning some space on my phone. Nothing works for me 😕


  • DoricaDorica Registered Users 1,267 Posts
    Don't reinstall it. Maybe you'll lose your progress. Ask @KalindaKing or @kokokokonut
    ❤️ android player ❤️
  • LexKKHLexKKH Registered Users, Member 725 Posts
    Yes don’t uninstall… What device do you play on? & if you remember your Hollywood ID you can email Glu CS or ask Kalinda for help.
    IOS Doll 🇬🇧 Since 2019 :)
  • kokokokonutkokokokonut Moderators 28,995 Posts
    Please do not delete and reinstall. You will lose progress that can not be restored. What platform is your game?   And do you have your Hollywood ID# saved somewhere?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
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