My phone memory was pretty full and the game became slower and it didn't work well. Once when I opened the game, it was empty. It was in the beginning menu. I actually got quite far on the game and I really would not like to start from the beginning. I was wondering if there is any ways to get back to my original profile in the game?
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If in future you experience lagging/crashing make sure to delete unwanted apps and photos. This game requires 100MB at least in order to run efficiently.
I hope you manage to get back on track in KHH, Bonnie ^_^
I made this handy little thread here to prevent these things from happening, do this for your new game and spread the word!
http://ggnbb.glu.com/showthread.php?108690-The-Best-Way-to-Save-Transfer-your-Game
Good luck Bonnie!
Circled is where it tells you when you last backed up your device to your computer.
Note: Make sure you turn off automatic sync before connecting your device.
For Mac
You can do this by going to iTunes > Preferences. Click Devices. Select “Prevent iPods, iPhones, and iPads from syncing automatically.
For Windows
You can do it in iTunes, choose Edit > Preferences. Click Devices. Select “Prevent iPods, iPhones, and iPads from syncing automatically.”
If this checkbox is selected, any connected iPod, iPhone, or iPad will not sync without being prompted