Yes! But mine has been much longer.... I haven't had a daily gift since Christmas!
Hopefully yours resolves sooner but I did put in a ticket and I know someone is is having the same issue (see my other thread in supports). I think they are looking into it, so I'm hopeful they will find a fix!
Maybe even with some "I'm sorry" gifts to make up? Like the 1.5 months worth of boxes at once! . I'm just kidding gluadmin if your reading this... Just wishful thinking ��
The post includes a link to filling out a Customer Care Ticket. Hope this helps.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
When you submitted the ticket, you get an automated response saying 'we got it, we'll get to it as soon as possible, please be patient there is a heavy volume of tickets'. Have you received a followup to that yet? Or was the less than helpful response the automated message?
You can always write back to them, you have an issue number now, on the automated message. Use patience and common sense. Don't email them every day, but 2 weeks if very fair. That's my opinion.
Happy Valentines Day
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
Just curious-- did you guys get to open the gift boxes integrated into this weekend's festivities? I wonder what feature of the game is broken...
I'm sorry this is happening to you!
I still get gift boxes for the events only.... for example I got the V-day one today and opened the t-shirt. I still don't get the regular daily ones though....
Have you submitted a customer care ticket? I'm sorry to hear this is happening I didn't get a special gift box today I would have preferred one of those :-)
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
Amwhy
Registered Users 21 Posts
Comments
Yes! But mine has been much longer.... I haven't had a daily gift since Christmas!
Hopefully yours resolves sooner but I did put in a ticket and I know someone is is having the same issue (see my other thread in supports). I think they are looking into it, so I'm hopeful they will find a fix!
Maybe even with some "I'm sorry" gifts to make up? Like the 1.5 months worth of boxes at once!
I'm sorry this is happening to you!
Stellan GC: lgordon19
.
http://ggnbb.glu.com/showthread.php?118762-If-you-are-experiencing-issues-in-KKH-PLEASE-READ
The post includes a link to filling out a Customer Care Ticket. Hope this helps.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
You can always write back to them, you have an issue number now, on the automated message. Use patience and common sense. Don't email them every day, but 2 weeks if very fair. That's my opinion.
Happy Valentines Day
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I still get gift boxes for the events only.... for example I got the V-day one today and opened the t-shirt. I still don't get the regular daily ones though....
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda