I currently have all the VIPs in the game but I can never seem to be able to use them for projects. Everytime it says they are available for hangout, we have a hangout and the timer starts again and just when it's time for a project, it says they are only available for a hangout. Can anyone explain to me if this is normal? I've had 6 hangouts with kourtney and only once was she actually able to do a project with me afterward.
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EDIT
Oh just read your post again, did you try restarting your device? Shut down the game then open it again do not uninstall and see if that helps. If not send a ticket InGame