Eternity warrior 4 ... already purchased more 10 bills but no jewel I got

I bought more than 10 bills in promotion about jewel this game eternity warrior4. it says success deal . but in the game it says error.I haven't checked my account because I think no jewel no reduce my money in account. but I have checked yesterday that there were deducted every time I bought but no jewel I got even one.

money that I spent more than 50 dollars but no vip I got no jewel I got

please check Id game ; 1047963 and tell me as soon as possible what happen to me

you should either return me full amonut of real money I spent or give all jewel how much I bought

contact me directly what happen to me