General Complaints Thread

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  • Mimij13Mimij13 New Member Registered Users 17 Posts
    The day has finally come where I must be honest and admit that I'm starting to get KKH and KK fatigue. I remember when KKH just came out it was really fun and need I say an escape. A fun way to spend my down time. With the creation of the Kendall and Kylie game Glu's greed has become more blatant. I always felt like it was mean of Glu to add on certain discreet features to make money with KKH but danggggg with the KK game they are totally out of pocket. It is literally impossible to get ahead in that game or get ANY decent clothes for your doll without breaking the bank. The events (especially the 8 hour ones) are rigged so that you have to end up spending extra stars just to finish for weekend events that are also impossible to finish. Both of these game are not fun to me anymore. They have just become a task/burden because of how much effort glu expects you to put into the game. People have lives man. Why should I have to sit in my house all weekend just to get an earnable outfit. That's crazy. How long does Glu expect this formula to work. Ultimately these games are going to die down and people will be over it and they're stock will plummet. Keep the customer happy Glu we are the ones lining you and the Kardashians pockets. The least you can do is give us a break so we can be content with our gaming experience. I understand that this is a business and people need to eat and cut checks. But this blatant disregard for the customers is ridiculous. All these games so is leave me fustrated and upset.
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  • MegannitaMegannita Experienced Member Registered Users 284 Posts
    Mimij13 wrote: »
    The day has finally come where I must be honest and admit that I'm starting to get KKH and KK fatigue. I remember when KKH just came out it was really fun and need I say an escape. A fun way to spend my down time. With the creation of the Kendall and Kylie game Glu's greed has become more blatant. I always felt like it was mean of Glu to add on certain discreet features to make money with KKH but danggggg with the KK game they are totally out of pocket. It is literally impossible to get ahead in that game or get ANY decent clothes for your doll without breaking the bank. The events (especially the 8 hour ones) are rigged so that you have to end up spending extra stars just to finish for weekend events that are also impossible to finish. Both of these game are not fun to me anymore. They have just become a task/burden because of how much effort glu expects you to put into the game. People have lives man. Why should I have to sit in my house all weekend just to get an earnable outfit. That's crazy. How long does Glu expect this formula to work. Ultimately these games are going to die down and people will be over it and they're stock will plummet. Keep the customer happy Glu we are the ones lining you and the Kardashians pockets. The least you can do is give us a break so we can be content with our gaming experience. I understand that this is a business and people need to eat and cut checks. But this blatant disregard for the customers is ridiculous. All these games so is leave me fustrated and upset.

    I agree completely. I didn't try the Kylie game, but with Kim's game, I just refuse to put more than $10 into it per week. If I don't get the item(s) I want, so be it. I just don't let it bother me.
    You remind me of the babe...
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    I've been doing well without pulling out hair, by doing the same thing Megannita. I decide how much I'll spend on the game, be it boxes or whatever, and then stick to it. If I get the items I want before I spend it all, then I just don't spend as much that week. But you should never let a game get you down. That's not what games are all about. Feel good, not bad. ;)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
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    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    LOL @ the game, or the silly NPCs, but lets not LOL @ players. No one is forcing me to stay and play the game. If your experience is less than satisfactory, ask yourself why YOU stay, don't tell us why you feel we do.

    Please feel free to criticize the game, just not the players. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • stephk11stephk11 Experienced Member Registered Users 139 Posts
    This isn't really a complaint, but rather a warning related to the recent hack of our information on Glu. I have to admit that despite Glu's advice, I didn't change any of my accounts on other sites that use the same email/user name/password combos. But a couple of days ago, I got an email from Amazon (where I do actually use the same email and password that was hacked from Glu) that they found my info on a website that lists people's emails and passwords. Amazon stated that they weren't hacked, but that they periodically monitor these sites as part of their security precautions. I don't know for sure that this was a result of the Glu hack, but it seems reasonable, based on the timing.

    Anyway, it concerned me enough that I began the process of changing all my accounts that use identical passwords. And I'm doing it with something I've been meaning to try for a while - using one of those apps that randomly generates passwords and stores them all in one place. It's a bit time-consuming, but easier than I thought it would be, and certainly easier than dealing with my banking account, for example, getting hacked.

    I just wanted to encourage everyone to heed Glu's advice, because there is a pretty good chance that our hacked info is listed out there for anyone with bad intentions to try to use.
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    I've cleaned up a lot, and ask if someone lashes out at you, please don't respond. PM me.

    And to the new member who is disgusted with the games, you say you removed them, great. So what are you still doing here, insulting people who continue to get enjoyment out of the game? If you're molding yourself as another ever complaining, condescending toublesome poster, we've already got one. Complain about the game, yes. Don't begin to dispense armchair analysis of why we're still playing.

    Happy St. Patrick's Day.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • MegannitaMegannita Experienced Member Registered Users 284 Posts
    I've cleaned up a lot, and ask if someone lashes out at you, please don't respond. PM me.

    And to the new member who is disgusted with the games, you say you removed them, great. So what are you still doing here, insulting people who continue to get enjoyment out of the game? If you're molding yourself as another ever complaining, condescending toublesome poster, we've already got one. Complain about the game, yes. Don't begin to dispense armchair analysis of why we're still playing.

    Happy St. Patrick's Day.

    Thank you for this Koko.
    You remind me of the babe...
  • VatsVats Expert Member Registered Users 4,773 Posts
    This whole story of shamrocks and Irish Luck, made me question my bad luck in this game and I can't help but to feel frustrated.

    Starting with the gift boxes that after some frustrating experiences I decided to never chase any item again since I'm a real magnet of K$ and energy bolts.

    Honestly I admire the resilience of the people here in the forum that even after super frustrating results on a weekend, on the other are already chasing again!

    I'm not like that, I still deeply regret having opened boxes from almost a year ago:(

    So if I want an item I have to count on luck to get it through the free boxes, but the results aren't encouraging ...

    I checked the screenshots of old events and realized that I only have eleven pieces of events boxes! And from these eleven only two items I really coveted back in time!

    Sometimes I won K-stars or Kim's picks, but nothing compares to the number of K$ and energy bolts!

    The same goes to the daily boxes.

    My bad luck also extends to the use of VIPs, countless are the energy bolts that I spent at hang outs with the Kardashian sisters and after waiting hours and hours to their action buttons recharge and then repeating this cycle endlessly I only received the prize once!

    And to complete there's the casino where I invested a 'small' fortune that also wasn't compensated!

    Absolute disgrace!
    Viva La Vida Á La Vats!
  • KeemKeem Experienced Member Registered Users 357 Posts
    Lucky Shamrock spoiler screen shot - sorry if this is not allowed!







    Screenshot_2016-03-17-15-25-37.png?w=480&h=480&fit=clip

    I know it's only kash but...

    This is the third part of the weekend event quest chain. I'm getting pretty tired of quests that cost us anything. It's tough enough hoping you made the right pick (and being "punished" or penalized for the wrong choice) but the chance it could cost us anything and then a penalty?

    This chunk of change almost vetos the party profit I've made thus far =(

    And I still haven't picked which one!!! Rawr!
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    Oh, I remember this from a while back. They're doing it again? Last time I didn't break the contract, so I didn't pay anything but, yeah, I'm tired of the slant. In the real world, before we decide to take a job, we get all the details. In the game, could pay 500$ could pay 800$. Could cost 20 Energy per filled star, could cost more. Frustrating? yes. Can we do anything about it? No. :( I am not happy to see another non intelligent choice to be made.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • KeemKeem Experienced Member Registered Users 357 Posts
    Oh, I remember this from a while back. They're doing it again? Last time I didn't break the contract, so I didn't pay anything but, yeah, I'm tired of the slant. In the real world, before we decide to take a job, we get all the details. In the game, could pay 500$ could pay 800$. Could cost 20 Energy per filled star, could cost more. Frustrating? yes. Can we do anything about it? No. :( I am not happy to see another non intelligent choice to be made.

    At least it's kash and not kstars! I'm not asking glu to change it, and it *is* Hollywood. Can't break a contract without paying right? I get it!
    I will break the contract and hope!

    And who knows! Maybe I'll get a big chunk of change at the very end!
  • KatePillgrimKatePillgrim Advanced Member Registered Users 884 Posts
    Keem wrote: »
    At least it's kash and not kstars! I'm not asking glu to change it, and it *is* Hollywood. Can't break a contract without paying right? I get it!

    Totally agree. They are giving us realistic options. I don't see anything wrong with that.
    My name is Kate. Playing since 2014 *whew*
    I want to be your in-game friend! Please add me on Facebook:


  • wolfandbutler2wolfandbutler2 Experienced Member Registered Users 351 Posts
    Totally agree. They are giving us realistic options. I don't see anything wrong with that.
    There would be nothing wrong with it if the "options" came after a choice we actively make. If we were given the choice between promoting two products, with one turning out to be great and the other turning out to be bad, and we chose the latter, I would understand having to pay money to "break the contract" because we've chosen poorly. Yet that's not what happens here. They force this storyline upon us, where we have no say in what we do and are given no option to turn it down, and wouldn't you know it, they then tell us the thing they've literally forced upon us is a mistake and the only way to fix it is to pay kash or k-stars. It's pointless. It's literally only set up for us to fail, and its only purpose is to make us throw our kash or k-stars down the drain, period. As I said in the other thread, that is robbery.
    GC: wolfandbutler2 /// IG: wolfandbutler.kkh
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    Hmmm, if only there was a thread where we could voice discontentment without fear of being told there's no validity to our complaint.



    Edited to Add: I couldn't agree more WolfandButler2. I was composing and changing, then finally chose to walk away, but you've nailed it perfectly.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    Aaargh. So, I just finished a 3 hour Calabasas party, and a window pops up that says my request for assistance has been received, and when I touched that window...it started another 3 hour party. So, now I scrounge around for energy for another party, when I just finished one.

    Weird thing, I didn't request assistance....for KK:H. I do have on that device a glitched KK game, so I'm wondering if that announcement was for the KK Game. So, finish that party, go into KK, and I see nothing about my glitch. Maybe they're in there now fixing it, but I hate the accidental extra party when I have no more energy. :(
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • ChanrinChanrin Experienced Member Registered Users 516 Posts
    WHAT THE HELL, GLU??

    I started the 3rd event gig before going to sleep, completed 3 stars, woke up JUST IN TIME TO FINISH THE GIG WITH 5 STARS, I received my reward, traveled a bit to make sure I did not miss a phone call with an ending message, closed my game, opened my game 3 hours later when I got that 'your energy is full' notification, and SURPRISE!

    The game tells me I ended my gig with 3 stars, as if I did nothing earlier!!I tried closing my game and opening it again, because IT HAD TO BE A FREAKIN NIGHTMARE, but nothing!!

    My weekend event is ruined. I flaked the 1st gig, Glu flaked the 3rd one, I still have zero event item and 480 points left to earn which makes for approximately 30 parties to throw. I'm not doing it.

    After i botched the first gig I still wanted to go for the pants, but every bit of strength and patience have left my body.
    Do you hear the phone when I call ?
    Do you feel the thud when I fall?
    Do you hear the crack when I break ?

    ---
    #TeamCassio
  • KatePillgrimKatePillgrim Advanced Member Registered Users 884 Posts
    There would be nothing wrong with it if the "options" came after a choice we actively make. If we were given the choice between promoting two products, with one turning out to be great and the other turning out to be bad, and we chose the latter, I would understand having to pay money to "break the contract" because we've chosen poorly. Yet that's not what happens here. They force this storyline upon us, where we have no say in what we do and are given no option to turn it down, and wouldn't you know it, they then tell us the thing they've literally forced upon us is a mistake and the only way to fix it is to pay kash or k-stars. It's pointless. It's literally only set up for us to fail, and its only purpose is to make us throw our kash or k-stars down the drain, period. As I said in the other thread, that is robbery.
    Yes, you have a point.
    To me it's not a problem really — sometimes I choose to pay, sometimes not. We had a quest where there was an option to choose storyline for Tale of Crowns. We could either end up with Chad's character, Crystall's character or with Cassio's. The latter option costed 10 KStars and while I agree that this is a little too much, I chose to pay and didn't regret it. It's just a game after all.
    But I agree, there are some quests that I just don't want to do, with Nene for example. I wish I could just say "No" to her for once *rolls eyes* I just don't like her. Don't like doing quests with her, but with some storylines I have to.
    My name is Kate. Playing since 2014 *whew*
    I want to be your in-game friend! Please add me on Facebook:


  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    I think that I'm gonna do the last weekend event gig and just grind for the green pants.

    I'm loving the fact that these holiday themed events are for 3 days, but lately it just seems so overloaded to me especially when Glu increased the event points intentionally. At the end of the day, it's only just a game and I'm not gonna stress myself over it.
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

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  • Laralu529Laralu529 Experienced Member Registered Users 166 Posts
    Goooosh! I'm so frustrated right now! I've been trying for months to get to number one so I get the comeback and I'm still 160 million fans to go. It's going to take me foreeeever, I hate this. I passed all the NPCs in the ranking, that what should count, not my only one contact, which I already deleted btw because she doesn't play anymore. Also I want to add friends so badly, but I can't because that's going to make everything more difficult...

    I'm sorry for this rant, I'm just sad, angry and filled with frustration :(
    Call me Lu :)
    Android player

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  • FinFin Experienced Member Registered Users 211 Posts
    Laralu529 wrote: »
    Goooosh! I'm so frustrated right now! I've been trying for months to get to number one so I get the comeback and I'm still 160 million fans to go. It's going to take me foreeeever, I hate this. I passed all the NPCs in the ranking, that what should count, not my single contact, which I already deleted btw because she doesn't play anymore. Also I want to add friends so badly, but I can't because that's going to make everything more difficult...

    I'm sorry for this rant, I'm just sad, angry an filled with frustration :(

    I totally agree with you. All my friends took the Top 10 list and more and I don't know how to remove them from facebook. I mean I unfriended them but until now, they're still in my game. :(
    Hi! Call me Fin! Daily KKH and KKG player

    KKH:
    Alison Jane: Level 26 A on Android
    Ali Lois: Level 55 A+++ on Android
    Katherine Pierce: Level 37 A++ on iOS
    Maidelle Queen: Level 12 C on Facebook

    KKG:
    Alison Jane(@ali_xoxo): Level 11 on Android
    Ali Lois(@ali_lois): Level 22 on Android

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  • ChanrinChanrin Experienced Member Registered Users 516 Posts
    I dunno if it's related to my phone's memory but sometimes i feel like the game doesn't save my progress... Like I start a gig, close the game, open it 3 hours later, and the gig has never started! Like *** ??
    Do you hear the phone when I call ?
    Do you feel the thud when I fall?
    Do you hear the crack when I break ?

    ---
    #TeamCassio
  • KeemKeem Experienced Member Registered Users 357 Posts
    I've been busy this week preparing for a convention in Boston this weekend for work.
    Through all this planning, I found myself panicking about finding 5 minutes a day while I'm gone to give the merman his [email protected] wine so he won't divorce me!!!!

    Glu, I wish we had a "I'm on vacation" option. Our spouses are way too needy.
  • empressofjapanempressofjapan New Member Registered Users 32 Posts
    I agree our spouses are way too needy and reminds me of a clingy ex or something. It would be nice if we could call our spouses on a date instead of having them call us. Who divorces a spouse irl for not going on a few dates rofl?
    Add me of GC: empressofjapan
  • kokokokonutkokokokonut Community Moderator Moderators 28,371 Posts
    ok, I heard people say they park their dolls in their favorite date spaces at night. ( I do the tap out all my energy at a 12 hour shift at Soho Kardash, go next door and shut down in Oak.) If you have been unable to log in for a few days longer, when you do open your game, just start a date. 8 hour or whatever pops up. That should leave your dating timer ok, to continue your date with no repercussions. I wouldn't cancel whatever hour date that popped up. Once you leave the building, you could be hit with the "I think we should break up" It's always a good idea to park that way. Fingers crossed and hopes this helps.

    Oh, forgive me for offering advice if you just want to vent. But incase you wanted a tip to potentially ward off your fears, thought you might be interested. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • NaimonsterNaimonster Expert Member Registered Users 5,127 Posts
  • empressofjapanempressofjapan New Member Registered Users 32 Posts
    Okay I didn't nessacrily know about this unless I did and forgot lol, but I'd still like a change eventually where we can ask our spouse to go on a date when we want at our own pace (I know we can already) instead of them always calling to satisfy their clingyness anyways. Thanks for info!
    Add me of GC: empressofjapan
  • Stardust1Stardust1 Advanced Member Registered Users 764 Posts
    Okay I didn't nessacrily know about this unless I did and forgot lol, but I'd still like a change eventually where we can ask our spouse to go on a date when we want at our own pace (I know we can already) instead of them always calling to satisfy their clingyness anyways. Thanks for info!

    I think the weekend events where we have to date are guilty of the needy behavior. For real, we pass 3 days going on dates like a weekend away or something and after that they become just too much. I think someone needs to think the datting weekend events a little better. A weekend with the boyfirend/girlfriend should be nice, we just need to think how to get the points for the earnables while not making psichos out of our SOs.
    Xime level 30
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  • KeemKeem Experienced Member Registered Users 357 Posts
    ok, I heard people say they park their dolls in their favorite date spaces at night. ( I do the tap out all my energy at a 12 hour shift at Soho Kardash, go next door and shut down in Oak.) If you have been unable to log in for a few days longer, when you do open your game, just start a date. 8 hour or whatever pops up. That should leave your dating timer ok, to continue your date with no repercussions. I wouldn't cancel whatever hour date that popped up. Once you leave the building, you could be hit with the "I think we should break up" It's always a good idea to park that way. Fingers crossed and hopes this helps.

    Oh, forgive me for offering advice if you just want to vent. But incase you wanted a tip to potentially ward off your fears, thought you might be interested. :)

    Ok, so I just leave the merman in oak, shut down my game, open it on monday, do my date, and he won't leave me?

    Thank you so much for the advice, Koko and nai!
  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    Stardust1 wrote: »
    I think the weekend events where we have to date are guilty of the needy behavior. For real, we pass 3 days going on dates like a weekend away or something and after that they become just too much. I think someone needs to think the datting weekend events a little better. A weekend with the boyfirend/girlfriend should be nice, we just need to think how to get the points for the earnables while not making psichos out of our SOs.

    I hate when it's a non dating event and our SO still wants to date over the weekend. I find the neediness to be extremely annoying. My doll's hub drains away all of his wife energy to the extreme. I feel like the relationship on this game has always been a miscommunication between couples and our SO doesn't understand that non dating events are only for grinding. All of that wasted energy should go towards grinding for clothing, not my doll dating Jack who's literally being selfish lol
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

    Follow me on IG

    #SafeStorage #MaleDollsMatters #BonusStarForParties #BoycottTrendsetters #DontPunishPayingCustomers #MoreAdsForKstars #StopKollections

  • isabeauisabeau Senior Member Registered Users 1,957 Posts
    I believe the obnoxious daily dates are intended to be a stumbling block to, or get in the way of, our progress. And just in case you get annoyed, your SO's gonna whine and wheedle--including the "[boo hoo hoo] I wish things were the way they used to be." Really? Like yesterday, you mean? Maybe even only an hour ago?? So the NPCs' demands and threats exist to try to trip us up. On purpose. There's only a few things you can do about it, ya know?
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