v5 Update Bugs- Android Crashes + Throwback event bugs

JullietteJulliette Experienced MemberRegistered Users 502 Posts
I updated my game, everything was fine, even saw the throwback event, but after it disappeared.
Please Glu fix my throwback event.
:o iOS GC ID julliette24 ;)
Prev134

Comments

  • RaztasticalRaztastical New Member Registered Users 26 Posts
    same has happened to me! i play on latest iOS, iPhone 6s level 29 female.
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    I think the icon comes and goes at times. At least that sometimes happens in the Weekend events. Try again, and refresh and see what happens. Mine is still up and I've refreshed, etc. They'll work it out otherwise. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Regarding the throwback disappearing Glu wants us to be aware that:

    They're already aware of this unlikely but possible case:
    - A player updates to v500
    - A player gets a Throwback Event
    - A player is or becomes higher on the Top Stars list than all NPCs and is offered a Comeback
    - Player takes the Comeback and gets their fame reset to 0
    - The player's Throwback Event will seem to disappear

    Please know that this is an unexpected combination and not a bug.
    Luckily, the Throwback Event is just missing for that moment and will come back again at its appropriate spot as soon as the player gains just a little fame.

    If you get this problem, please continue to play and get just a few more fans until the Throwback Event reappears. You should not have lost any progress in that throwback event (just a short time, unfortunately).

    Hope this helps. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Ok, why don't you play a little, follow the instructions above for the disappearing Throwback, and then come back and see whether or not you've got it. You know, close the game, shut down, and go back in. That's what I'd try. If you still have the issues, come back list your
    Platform/ OS Version/ Device/ Level/ Gender in Game/ with your brief issue.

    The good thing, you can play around this while it gets correct. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    My Android is crashing when I tap the gold loving cup. Let me try again. Anyone else?

    Android 5.0.2 Galaxy TabS SMT800 level 45 Female
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • Carol DavidaCarol Davida Expert Member Registered Users 6,145 Posts
    I didn't get credited with event points after I completed an 3 hr storyline gig.:(
    Daily Android KKH player

    Carolette Davie (the all-American bittersweet feminist) ➡ the diva's cousin

    If you would like to be friends with me in-game please PM me so that I'll know that you're from the glu forums. Tyvm☺

    Follow me on IG

    #SafeStorage #MaleDollsMatters #BonusStarForParties #BoycottTrendsetters #DontPunishPayingCustomers #MoreAdsForKstars #StopKollections

  • VatsVats Expert Member Registered Users 4,773 Posts
    My Android is crashing when I tap the gold loving cup. Let me try again. Anyone else?

    Same happens to my game and also it crashes when I tried to enter Dubai house.

    Android 4.4.2
    Galaxy S4mini
    Level 52
    Male
    Viva La Vida Á La Vats!
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Vats, Z is fine. I don't know what's up with your game and your fave triplet. Anyway, I've done everything but uninstall and reinstall because I'm too chicken poo to try.

    It goes blackish when you try to touch kick off the Celebrity Perks icon. THen wants to send a crash report.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • MarthaMartha New Member Registered Users 18 Posts
    Same here. Crashes with the gold cup and the Dubai house

    Android 5.1.1
    Galaxy S6
    Level 49
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Android Crash after Photobooth - (Different device from the Perks crash) Punta Mita and Florence Backgrounds appear blank when you select them, then the game crashes. I'll go try this on the other Android.

    Android 5.1.1 Galaxy Note5 SMN920A level 44 Female
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • VatsVats Expert Member Registered Users 4,773 Posts
    Vats, Z is fine. I don't know what's up with your game and your fave triplet. Anyway, I've done everything but uninstall and reinstall because I'm too chicken poo to try.

    It goes blackish when you try to touch kick off the Celebrity Perks icon. THen wants to send a crash report.

    This is why we are the greatest couple ever,baby! Our vows included at the glitches and at the eternal unsolved purple eyed babies situation!

    Ok GluGods got another one:
    SNiu2Xw.png

    This is my photobooth page, the backgroud disappeared and if I try to take a pic the game crashes. And also when I'm at a gig the NPCs doesn't have their speech bubbles anymore. Please fix that guys!

    Got four glitches, brown boots an probably the flu due this cold weather lol

    Didn't got Brad Pitt's hairstyle, tho:(

    Edit: Sorry Koko didn't saw that you reported that before me.
    Viva La Vida Á La Vats!
  • CharliCharli Senior Member Registered Users 1,670 Posts
    Android 4.1.1
    QMobile A50
    Level 43
    Male

    My game crashes when I try to enter the Dubai hotel suite.

    Same issue with the missing photo booth backgrounds, crashes when I try to take a picture.

    And when I invite NPCs to a gig, the blue star/speech bubble doesn't appear to increase the relationship.
    The account says Charli, but my name's Bilal.

    I play KK:H on Android! You can add me on Facebook to be friends in-game.
  • CharliCharli Senior Member Registered Users 1,670 Posts
    Also, on the Yacht in Sydney, they changed the order of the garage and going outside?

    Hope it's a bug, because it's annoying. I keep entering the garage for no reason, when I actually want to go outside.
    The account says Charli, but my name's Bilal.

    I play KK:H on Android! You can add me on Facebook to be friends in-game.
  • ticisssticisss Banned Banned Users 811 Posts
    I can't see many of the backgrounds in the photobooth page too.

    Android 4.1.2
    Galaxy Tab 2
    Level 38
    Female
  • DMV_DollDMV_Doll Senior Member Registered Users 1,470 Posts
    Same issues
    • Game crashes when entering The Atlantian Hotel suite
    • when exiting the Sydney Yacht I'm re-directed through the basement prior to getting off the boat.
    • photo booths

    Android 6.0.1
    6S Edge+
    Female
    I don't make the rules... I just follow them most of the time 😉

    Andriod player
  • Livy Aha!Livy Aha! New Member Registered Users 35 Posts
    Playing on an Amazon Kindle Level 28. female. Absolutley nothing has updated!! Nada! Zilch! well maybe I'm lucky....there is nothing to crash. LOL
  • JlrxoJlrxo New Member Registered Users 37 Posts
    The throwback event was visible when i updated, now it has disappeared and I haven't received any event points from 3 professional gigs, i haven't done any of the comeback's yet so that can't be the issue, I am in despair about this haha!

    Apple iPhone 6, latest ios, level 28 female
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Morning everyone. Glu knows about the thread, and therefore our issues, I'm going to compile a list. As far as throwback disappearing, Glu gave us instructions for getting that back. Let me go see if any updates are out, I'm thinking they'll be a little later, it's 3:35 in the morning out in the think tank, so lets hang on. As always, glad one of my games got glitched so no one is in it by themselves. So far we have:

    • Android crashes when you try to activate the Celebrity Perks of the update
    • Android crashes when you try to enter home in Dubai
    • Android crashes in Photobooth - backgrounds blank and crashing in photobooth
    • iOS/Android handful of games not getting event points
    • Sydney-Garage & Sydney have switched positions on the yacht exit menu



    Ok, did I miss any?
    Happy Wednesday everybody. Hmmm, Maybe My dolls should wear the Wednesday Adams dress today. :) Continue to list your game details and the glitches you encounter.
    Thanks for your patience.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • victor122victor122 New Member Registered Users 12 Posts
    same here... crashes at the Dubai house after update
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Livy Aha! wrote: »
    Playing on an Amazon Kindle Level 28. female. Absolutley nothing has updated!! Nada! Zilch! well maybe I'm lucky....there is nothing to crash. LOL

    Perhaps the Kindle update is last to release? Give it some time this morning, and then we'll see if it still isn't out. Have any of your Kindle friends gotten the update?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Hi Victor, please list your game details if you're posting you have a similar or new issue. Just saying 'me too' without your game details doesn't offer any usable info. And doesn't even tell us which of the issues you're experiencing.

    Other than that, belated welcome. Nice to meet you, sorry it's because of a Glitch. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • JulesmoJulesmo Advanced Member Registered Users 638 Posts
    I'm android and I haven't gotten the throwback event AT ALL.
  • AmiliciousAmilicious Experienced Member Registered Users 415 Posts
    I'm not sure if I'm the only person, but I seem to be missing the sale.
    I'm on an iPad 4 mini, latest iOS.
  • RubyAmazedRubyAmazed Experienced Member Registered Users 111 Posts
    I had both the sale and the event for a short time and now they are both gone. (I did not take a comeback.)

    Game version 5.0.0
    Level 28

    iPad, iOS 9.3.1
    iOS
    Ruby » level 35 A+++
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Here are the bugs from this thread so far:

    • Android crashes when you try to activate the Celebrity Perks of the update
    • Android crashes when you try to enter home in Dubai
    • Android crashes in Photobooth - backgrounds blank and crashing in photobooth
    • iOS/Android handful of games not getting event points
    • Sydney-Garage & Sydney have switched positions on the yacht exit menu
    • No sale on Stars
    • Event continues to disappear, more fan 'fix' not working


    Kindle and Facebook still waiting for update.




    Ok, did I miss any?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    Julesmo wrote: »
    I'm android and I haven't gotten the throwback event AT ALL.

    Forgive my stupid question, have you updated to 5.0? If you took the update and got no event, did you get the Celebrity perks? What about the Star Sale?
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • LarinexLarinex Experienced Member Registered Users 103 Posts
    No update for facebook yet does that mean we will miss the throwback event when it finally becomes available?
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    I have no info on when the other updates will roll out, but I think I saw Glu say that the event starts when your game takes the update. Emphasis on I "Think". I'll add the platforms waiting for the update in my list of issues.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
  • VatsVats Expert Member Registered Users 4,773 Posts
    Koko please add to the issues that the NPCs doesn't have their speech bubbles at gigs anymore and everytime I start the game my google account is disconnected.

    Girl I wish I had this clarity of thought at 3am, I woke to do a shift in the game that hour, of course on my time zone, and end up buying Cannes new house that Maria offered to me via luxe achievents lol

    That woman is a much better real estate agent than Sandra, I think I bought like 5 houses on the last couple of weeks!

    OMG DMV was here! Hi girl:)
    Viva La Vida Á La Vats!
  • kokokokonutkokokokonut Community Moderator Moderators 28,043 Posts
    I'm still trying to figure out the google sign in, I hate the gamer ID, I have screenshots where it's telling me to connect to Game CENTER.....as in ios. I think the constant login
    is due to Google's new Gamer ID thing, but we'll try and figure it out.


    But PLEASE keep this thread for the listing of bugs in the update. To talk about the features, or other aspects other than bugs, please go here.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you see a problematic post please dm the link🌟
    💜Vats
    #RecollectionsMayVary
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. Sign in or register to get started.