Is the Forum logging you out?

kokokokonutkokokokonut Moderators 29,091 Posts
Vats wrote: »
Is the forum kicking you guys out???
It's happening a lot to me!
It's kicking me out too. I'll try to reply and it says I'm not logged in or I'll open a new post and all of a sudden I'm logged out.
Vats wrote: »
This! Also when I'm sending PMs it kicks me out when I click on the 'preview message' button:(


If this is happening to you, please post below and be sure to include

Platform/ OS Version/ Device/ Level/ Gender in Game
Brief description : ie when did it start? What had you been doing just prior anything else you can think of.


Hopefull it's just the two but in case it's not, you can all see any info and suggestions here in this thread.
If you are having trouble DO NOT UNINSTALL THE GAME!
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
#RecollectionsMayVary

Comments

  • JulesmoJulesmo Registered Users 640 Posts
    Android,
    version 6.0
    Droid Turbo 2
    level 41
    Female

    It happened to me twice yesterday while I was replying to PMs
  • anaa0anaa0 Registered Users 11 Posts
    Hi, I don't know if this helps, it happened to me, so what I did was to log off the forum, then try to log in back but with wrong username or password, then the screen opens in which I have to log in again, this time with correct username/password, but below those fields there is a empty box to check - remember me. So I've checked that box, filled in my logon details and it doesn't log out any more.
  • kokokokonutkokokokonut Moderators 29,091 Posts
    Vats, Sounds Pretty, and Jules.....is this your issue? If you have it set and it's still logging you out removing the check mark next to remember, then specify that. I can't believe Vats wouldn't have it set to remember. But if they can manover all through the forum and only log out when they hit Preview that's indicates an issue.

    Thanks anaa0, this will be an easy fix if human error is the problem. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • anaa0anaa0 Registered Users 11 Posts
    No problem, I hope it helps! :)
  • soundsprettysoundspretty Registered Users 5,000 Posts
    So far so good. I honestly didn't know there was a remember me option! It's been bugging me forever that I had to login each time. I've always just logged in at the top where it doesn't give you that option. Hopefully this works!
  • kokokokonutkokokokonut Moderators 29,091 Posts
    now let's see if this does it for Vats. soundspretty, so glad this was your issue. I'd go crazy if I was logging in all the time.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • kokokokonutkokokokonut Moderators 29,091 Posts
    Just an update, Kalinda is looking into this. It is not merely checking the box to remember. If that did it for you ...that's great. If you still have the issue, it's being investigated. :)
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • KalindaKingKalindaKing Moderators 5,602 Posts
    I talked to an admin who extended the timeout feature, so hopefully it won't automatically log you out so quickly anymore. Please reply here or PM me if you're still having trouble.

    It's definitely helpful if you let your browser remember your password, but that's your call.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • CharliCharli Registered Users 1,670 Posts
    Woops! I was kicked out while typing this. I've set the browser to remember me on both, desktop and mobile but still ...
    The account says Charli, but my name's Bilal.

    I play KK:H on Android! You can add me on Facebook to be friends in-game.
  • kokokokonutkokokokonut Moderators 29,091 Posts
    I got dropped. - not sure if it was my error or not.


    Eta: No more reports of this so I'm going to assume it was all corrected. If you're still having the issue, please post here and let us know.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
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