Hi, please somebody help me, I was playing normally when my android crash so I restarted it and when I open my game it was in the customize screen! I dont now why this happened but please, how can I get my game back?? My google play screen kept saying I have all my progress, but no matter how many times I reload the customize screen keep appearing, please help me, I've been playing all this year, I was in the 34 level and A+++, I cant lose everything!
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My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
What do you mean by my purchases?? The clothes, houses and those stuff? Or kash purchases with real money? And there is a explanation about why this happened to my game? I cant believe I lose a whole year of effort for anything...
But in answer to what Customer Care can restore, any purchases made in the StarShop, or special purchases. I'm thinking these will be things like Kim's closet and special offers that pop up for star and cash but this I don't know for sure. Glu does appreciate your patience, and again, I'm osrry this happened. I hope you're enjoying the holidays in all other respects.
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