RESOLVED: Android Games crashing after 7.1 update

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  • Syndra xSyndra x Experienced Member Registered Users 720 Posts
    Good morning! Mine is

    My Phone Infinity 2 Lite
    Android 4.4.2
    โœจ๐ŸŒน โœชย ๐Ÿ’Ž ๐Ÿ’‹ ๐ŸŒŸ ๐ŸŽ† โœฉ ๐Ÿ’— โ™›ย ๐Ÿ’–โœจ๐ŸŒน โœชย ๐Ÿ’Ž ๐Ÿ’‹ ๐ŸŒŸ ๐ŸŽ† โœฉ ๐Ÿ’— โ™›ย ๐Ÿ’–
  • AliseKKHAliseKKH New Member Registered Users 3 Posts
    Hi. My game also refuse to finish missions with 5 stars. If I finish gig at 4 or less it's OK. But with 5 it crashes. My platform is Android 4.4.2. And device is Samsung Tab SM-T310.

    But honestly I think it's something in game and not with android version. Because I transferred my game on other device via Google account save and it happened there also. But other game(male game) that were on that other device where I transfered my game worked good and gigs a finishing like normal.
    I'm Alise. Android.

    FB: facebook.com/missalesi4ka
    IG: ALISEKIMK
  • Scarlett29Scarlett29 New Member Registered Users 1 Posts
    My game was working but is now crashing. I updated to v7.1.0 last night and successfully completed five 3-hour reality shows with 5 stars since then. However, I can't complete the current 3-hour reality show I'm doing - the game crashes whenever I try to collect the final star.

    I play on an HTC 10, android version 6.0.1
  • KalindaKingKalindaKing Glu Moderator Moderators 3,892 Posts
    They found the issue and we're getting closer to a solution! Hang in there.
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
  • KkGigiKkGigi New Member Users Awaiting Email Confirmation 2 Posts
    Mine doesn't crash...i totally can't open it! I try to open , i see the Glu logo , then the tile Kim Kardashian Hollivood load...and after a few seconds is automatically close...i really would open again but is it not possible :(
  • KimKHollyWoodAddictionKimKHollyWoodAddiction New Member Registered Users 158 Posts
    Thanks Kalinda for keeping us posted! Hope to be playing again by tomorrow morning!
  • NeriumNerium New Member Registered Users 8 Posts
    Hi everyone, I'm having the same problems since yesterday when I was doing a shift at So Chic San Diego after the update, when I updated and I tried to finish, it crashed several times and now my game doesn't open anymore, I sent a ticket for support yesterday too, But I'm more calm now that a solution is coming soon, thank you Kalinda <3<3
    Omg, by the way my device is a Samsung Galaxy J5, Android 6.0.1
  • MDanielMDaniel New Member Registered Users 60 Posts
    Same problem too, before a 5-star gig my game won't open!!!
  • CherreyCherrey Advanced Member Registered Users 1,400 Posts
    They found the issue and we're getting closer to a solution! Hang in there.

    Thanks for letting us know! I hope the problem is fixed soon :)

    My main concern is that Cherrey's boyfriend is leaving her because she didn't date him for this time. I would actually cry more than I cried for my last real ex lol
  • kokokokonutkokokokonut Community Moderator Moderators 25,658 Posts


    Update is in, and it's working. Hit the App Store if you don't auto update.
    ๐Ÿฆ‹Purple Headedย  โ™Š+ย  ๐Ÿฅฅ Chick Playing iOS & Android ๐Ÿฆ‹
    ๐Ÿ™…I Am NOT a Glu Employee๐Ÿ™…
    & I PLAY 3 GAMES
    ๐Ÿ’œย Vats is Back ~ My Heart Sings ๐Ÿ’œ




  • KimKHollyWoodAddictionKimKHollyWoodAddiction New Member Registered Users 158 Posts
    Thanks for letting us know! I hope the problem is fixed soon :)

    My main concern is that Cherrey's boyfriend is leaving her because she didn't date him for this time. I would actually cry more than I cried for my last real ex lol


    Yes just updated and got 5 stars on that gig I was trying to do yesterday and got points toward the midweek event. Very happy.
  • CherreyCherrey Advanced Member Registered Users 1,400 Posts
    Yay it works again!! And Cherrey didnt't lose her boyfriend :D Thank you very much, Glu! <3
  • kokokokonutkokokokonut Community Moderator Moderators 25,658 Posts
    This is the part I love, where all the players come back in and are excited now that our games work again. Phew. That was awful. Lol.
    ๐Ÿฆ‹Purple Headedย  โ™Š+ย  ๐Ÿฅฅ Chick Playing iOS & Android ๐Ÿฆ‹
    ๐Ÿ™…I Am NOT a Glu Employee๐Ÿ™…
    & I PLAY 3 GAMES
    ๐Ÿ’œย Vats is Back ~ My Heart Sings ๐Ÿ’œ




  • NeriumNerium New Member Registered Users 8 Posts
    Yay! It's working, thank you so much <3
    Unfortunately my boyfriend dumped me lol, not big deal at all :rolleyes:
  • Syndra xSyndra x Experienced Member Registered Users 720 Posts


    Update is in, and it's working. Hit the App Store if you don't auto update.

    Thank you for the update Koko! Now gonna check if I broke the 150-appearance achievement. Lol :D
    Anyway, I'm just really happy we'll be able to play again
    :o:o:o:o:o
    โœจ๐ŸŒน โœชย ๐Ÿ’Ž ๐Ÿ’‹ ๐ŸŒŸ ๐ŸŽ† โœฉ ๐Ÿ’— โ™›ย ๐Ÿ’–โœจ๐ŸŒน โœชย ๐Ÿ’Ž ๐Ÿ’‹ ๐ŸŒŸ ๐ŸŽ† โœฉ ๐Ÿ’— โ™›ย ๐Ÿ’–
  • urnxournxo Experienced Member Registered Users 198 Posts
    Thank you! I'm going to update as soon as I get home :)
    Samsung Galaxy S6 Edge Plus
    Android 7.0
  • Stefan001Stefan001 Experienced Member Registered Users 453 Posts
    It works great now!
    Thank you GLU :)
    Androidย 
    K&K: Level 21
    KKH: 1+++

    Hayley's FB

    #firethenanny
  • FizzaHasanFizzaHasan New Member Registered Users 1 Posts
    My game isn't updating to the new version and I'm using Android.
  • kokokokonutkokokokonut Community Moderator Moderators 25,658 Posts
    What happens when you go to the Play Store? With my android most times the update doesn't show when I just type in the game name. I go to my account on the left, to the left of the google play address bar, tap that, tap ' my apps and games' and THEN a page opens showing all the avail updates. THat[s where my Androids go to take the updates.

    If that doesn't help, please post more details about what you do, and what happens. We'll try and help you figure it out. Good luck, and let me know if that works. If it doesn't work what version are you?
    ๐Ÿฆ‹Purple Headedย  โ™Š+ย  ๐Ÿฅฅ Chick Playing iOS & Android ๐Ÿฆ‹
    ๐Ÿ™…I Am NOT a Glu Employee๐Ÿ™…
    & I PLAY 3 GAMES
    ๐Ÿ’œย Vats is Back ~ My Heart Sings ๐Ÿ’œ




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