Tomorrow morning I will travel to a country where I can get 25 videos a day! @Angeline & Jon I am hesitant to say which one, I am afraid it won't work anymore if I say it out loud... My kstar vacation 😏
Have a wonderful vacation in your mystery location!!!
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
I have been all over Europe and it is limited to 5 stars a day on my device 🤷🏻♀️ But Enjoy your holiday @rumpelstilzchen
That’s because you have spent $ in the game already. If you have an extra device, try downloading a new game and test it then you will know what I’m talking about.
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
Thank you dolls! I think I have to clear something up. I haven't spent real money on the game - yet. So many times I was that close and almost did, (SMC, Valentine's and Christmas) , but reading I won't be able to watch videos after that, kept me from doing so. Spending money on the game should be rewarded, not punished.
Lol! Thanks @LindaVB ! But you know as well as I do - a few days of vacation and earning some stars is like a drop on the hot stone. But - I got a Luxe Goal offer for the Afghan dog in Bel Air, and I purchased it without getting a bad feeling in my stomach Lol! 😁
I know this is an older thread but I think it might be the best place to ask about this issue since the topic is here. @Angeline & Jon, I just had this happen to me just over a month ago.. exactly what you wrote about. After playing on & off for years, I purchased my first in-app purchase only to have my daily ads for free kstars reduced from 20 per day to five!
I couldn’t believe that would happen after paying real money to the game. I never would have imagined having three quarters of my possible daily earnings removed for purchasing. I wanted to set my game back or anything to get my regular 20 videos a day. I searched the forum for a solution & saw that this has been happening for years (there’s a similar thread where it happened in Nov 2016). I tried transferring to another device... didn’t work. Shutting off in-app purchases... didn’t work either. I also hoped with the September update that it would go back... but it didn’t. So I wrote Glu to ask about setting my game back to before my purchase or anything to get them back but they don’t have that option & said that they’ll send to the developers & “hope that they will look into this issue and make necessary changes to the game in the coming updates for the game.”
I’m trying to be patient & will cross my fingers with every update that the 20 videos per day come back... but I’m so sad because I’m missing out on my favorite Halloween things because I cannot afford much with only five kstars a day. I would also purchase Kim’s SMC right now too but I don’t want to spend anymore real money after this scenario... especially if the videos come back eventually. I also can’t afford to keep making in-app purchases to supplement... this one was a big splurge for me.
So after all that.. my question for you all is. Have any of you just made one in-app purchase & have gotten your 20 videos back later? Is the deduction something that eventually wears off? Or am I doomed to only have five a day forever now? I’m half tempted to start all over so I don’t feel so sad because I have to work four times as long for kstars but I also don’t want to lose my older items. I’m really hoping for a good outcome but am seeking the truth either way.
Btw, I think everyone should get twenty per day... I know it’s different based on locations & things but even twenty is hard to purchase much. Thanks all! I appreciate your help with this.
I play three games on iOS devices. #DontPunishPayingCustomers #MoreAds4Kstars #FixTheWine
Hi @icechic I’m sorry it’s unlikely that you will get the 20 videos back. It happened to me about 2 years ago and since then, I can only get 5 ads daily like clockwork. With everything getting more and more expensive, It’s hard to keep up with the game. I wish Glu would be honest with us and be fair to us. All we can do is keep asking and hope for the best.
I thought that might be the case @Angeline & Jon... thanks for sharing your experience & letting me know. I only wish I read this forum prior! I loved playing this game. It’s shameful that the game is programmed in such a way. I’ll keep hoping they change it in a future update so an in-app purchase doesn’t affect people’s game play in such an adverse way. So depressing... I’ve been so in denial hoping it was temporary... my game will never be the same.
I play three games on iOS devices. #DontPunishPayingCustomers #MoreAds4Kstars #FixTheWine
I’m tagging @KalindaKing since I don’t know if she looks back at older event threads and I think it’s an important discussion. There are many ways that Glu engenders poor morale among their long time players and the video issue is a major one.
Kalinda shares our thoughts with the game developers.
@icechic Hey, welcome to the forum! I read your posts and I'm sorry you're upset about what happened in your game after you made a purchase. I DO NOT recommend starting over because I don't want you to lose progress that you spent time on and worked hard for. I'll continue to discuss this with the team on your behalf.
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
@KalindaKing This happened to me and many players. I have been spending less and less in the game because of this issue has never been addressed. Please know that we want to support the game we all enjoy playing. Please fix it. Players are more likely to spend money in the game, when we are happy and being treated the right way. Thanks for listening!
Comments
Edit: Never mind, just saw your pm. Can my game travel with you? 😂 Enjoy your vacation! 😉
#DontPunishPayingCustomers
I play on iOS
#WhyBotherWhenGluNEVERlistens
Link to the discord server: https://discord.gg/4Jxu5dXCQU
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
Platform: Facebook
Current lvl: 60
Rank: 1+++
Playing since release.
#DontPunishPayingCustomers
Link to the discord server: https://discord.gg/4Jxu5dXCQU
Make kkh great again: Cap on T$ - Be more generous with diamonds, stars and dye - Update tb items, perks, achievements and FG/SMC - Reduce points during weekday events - Jewelry for 12 diamonds every week - 20 daily videos for everyone.
#DontPunishPayingCustomers
I think I have to clear something up. I haven't spent real money on the game - yet.
So many times I was that close and almost did, (SMC, Valentine's and Christmas) , but reading I won't be able to watch videos after that, kept me from doing so.
Spending money on the game should be rewarded, not punished.
Daily KKH player since 2014 ~ iOS
#KKH4Life
____________________________________________________________________________
But - I got a Luxe Goal offer for the Afghan dog in Bel Air, and I purchased it without getting a bad feeling in my stomach Lol! 😁
Hi all,
I know this is an older thread but I think it might be the best place to ask about this issue since the topic is here. @Angeline & Jon, I just had this happen to me just over a month ago.. exactly what you wrote about. After playing on & off for years, I purchased my first in-app purchase only to have my daily ads for free kstars reduced from 20 per day to five!
I couldn’t believe that would happen after paying real money to the game. I never would have imagined having three quarters of my possible daily earnings removed for purchasing. I wanted to set my game back or anything to get my regular 20 videos a day. I searched the forum for a solution & saw that this has been happening for years (there’s a similar thread where it happened in Nov 2016). I tried transferring to another device... didn’t work. Shutting off in-app purchases... didn’t work either. I also hoped with the September update that it would go back... but it didn’t. So I wrote Glu to ask about setting my game back to before my purchase or anything to get them back but they don’t have that option & said that they’ll send to the developers & “hope that they will look into this issue and make necessary changes to the game in the coming updates for the game.”
I’m trying to be patient & will cross my fingers with every update that the 20 videos per day come back... but I’m so sad because I’m missing out on my favorite Halloween things because I cannot afford much with only five kstars a day. I would also purchase Kim’s SMC right now too but I don’t want to spend anymore real money after this scenario... especially if the videos come back eventually. I also can’t afford to keep making in-app purchases to supplement... this one was a big splurge for me.
So after all that.. my question for you all is. Have any of you just made one in-app purchase & have gotten your 20 videos back later? Is the deduction something that eventually wears off? Or am I doomed to only have five a day forever now? I’m half tempted to start all over so I don’t feel so sad because I have to work four times as long for kstars but I also don’t want to lose my older items. I’m really hoping for a good outcome but am seeking the truth either way.
Btw, I think everyone should get twenty per day... I know it’s different based on locations & things but even twenty is hard to purchase much. Thanks all! I appreciate your help with this.
#DontPunishPayingCustomers
#MoreAds4Kstars
#FixTheWine
#DontPunishPayingCustomers
#DontPunishPayingCustomers
#MoreAds4Kstars
#FixTheWine
Kalinda shares our thoughts with the game developers.
I play on iOS
#WhyBotherWhenGluNEVERlistens
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
#DontPunishPayingCustomers
#DontPunishPayingCustomers
#MoreAds4Kstars
#FixTheWine