General Complaints Thread

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Comments

  • mikaylachimomikaylachimo New Member Registered Users 2,922 Posts
    edited April 2019
    @ajw7526 how long have you been VIP? There’s no new gigs, only old ones. So if you’ve done them all, then that’s it... there hasn’t been any new gigs since they introduced stars in daily boxes. Also, they don’t come along with the update anymore, each one is 30 days from whenever you did the last one.
    platform: iOS 💞 message me for add info!
    follow my gameplay on instagram: mikaylakkh
  • ajw7526ajw7526 Registered Users, Member 14 Posts
    @mikaylachimo Oh, okay, that sucks. I've been VIP for a long time now, like at least a couple years. I was wondering if they only do free k-stars in daily gift boxes now because they don't want to bother with VIP gigs and rewards anymore. I kind of wish they'd go back to that. Stars are great and everything, but I loved the exclusive clothing.
    Platform: Android 💚 
    Level: 38
    Message me for add info!
  • JohanaJohana Registered Users 520 Posts
    If anyone is considering the merging game offers, just save your time. They take toooo long and always disappear right before you get to complete them
  • luvs2gruuvluvs2gruuv Registered Users, Member 1,453 Posts
    Yaaaas.. at first they seem easy, but then... Ugh.. I started several, but then realized the amount of time for that few stars was not worth it!
    Platform: Android/ Doll's name: Syndy KKH
    Level: 60/ Ranking: A+++
    Addicted
    In search of: green see-through jacket and bob with pink tips
  • alice_kkhalice_kkh Registered Users, Member 1,242 Posts
    Came here to generally complain about the lack of offers. This is what my offer page looks like these days

    Could you please do something about it? 🙃
    iOS
  • dotti_hdotti_h Registered Users, Member 531 Posts
    Hey I can't watch any videos for a week now. 😣😣😣
  • OhemilieOhemilie New Member Registered Users 808 Posts
    Yeah my offers are terrible! 
    iOS player 
    level 69
  • soundsprettysoundspretty Senior Member Registered Users 4,966 Posts
    Is anyone having issues with the weekly gigs for businesses not being available when they should be? I set up notifications for all of them to help me keep better track, but I'm noticing that they're not becoming available right away. 
    Android (PM me to connect on Facebook)
  • RumpelstilzchenRumpelstilzchen Advanced Member Registered Users 1,599 Posts
    @soundspretty Yes. Same here. Just waiting for SCL, should have been available half an hour ago.
    Android
  • KalindaKingKalindaKing Glu Moderator Moderators 4,449 Posts
    Has anyone else had that issue with the business timers?
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • thelifeofRaeRaethelifeofRaeRae Registered Users, Member 1,353 Posts
    Last weekend i had issues with my perfumery and casino not unlocking when they were supposed to. But this week they were on time
    iOS user
    #VIPKalinda
  • kokokokonutkokokokonut Community Moderator Moderators 26,642 Posts
    I should be getting my Beauty shop payout this afternoon.  I'll keep you posted.

    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜 Vats is Back ~ My Heart Sings 💜







  • luvs2gruuvluvs2gruuv Registered Users, Member 1,453 Posts
    does the timer start from when we started the gig the last time or from when it ended...?
    Platform: Android/ Doll's name: Syndy KKH
    Level: 60/ Ranking: A+++
    Addicted
    In search of: green see-through jacket and bob with pink tips
  • thelifeofRaeRaethelifeofRaeRae Registered Users, Member 1,353 Posts
    Once you complete it, the timer starts. @KalindaKing can you suggest to the team a timer in the businesses? or somewhere that we can see? I own a lot of businesses and keep track of them in the notes section of my phone, but it would be so nice and easy to have it in the game :) 
    iOS user
    #VIPKalinda
  • RumpelstilzchenRumpelstilzchen Advanced Member Registered Users 1,599 Posts
    The Perfumery should have been available 2 h ago. Nothing. Also I can't connect my game to FB since yesterday.
    Android
  • alice_kkhalice_kkh Registered Users, Member 1,242 Posts
    I can't connect my game to Facebook either
    iOS
  • TrashleyKKHTrashleyKKH Registered Users, Member 3,936 Posts
    Me too. I was not sign in since the past 10 hours and it doesn’t sign in when I tries. 
    IOS Player 
  • thelifeofRaeRaethelifeofRaeRae Registered Users, Member 1,353 Posts
    I can't connect to FB either
    iOS user
    #VIPKalinda
  • soundsprettysoundspretty Senior Member Registered Users 4,966 Posts
    Oh good. The FB login was driving me crazy last night and I came on here to see if anyone else was having problems. I tap the login button and it does nothing. I logged out of FB and tried again and it pulled up the login prompt on the FB app but still nothing.
    Android (PM me to connect on Facebook)
  • KalindaKingKalindaKing Glu Moderator Moderators 4,449 Posts
    We're aware of the Facebook login issues and looking into it!
    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
  • luvs2gruuvluvs2gruuv Registered Users, Member 1,453 Posts
    lol.. apparently I'm not the only one having facebook login trouble.. 
    Platform: Android/ Doll's name: Syndy KKH
    Level: 60/ Ranking: A+++
    Addicted
    In search of: green see-through jacket and bob with pink tips
  • kokokokonutkokokokonut Community Moderator Moderators 26,642 Posts
    It has been spotty for a lot of people.  FB and yahoo have both been having glitchy issues. 
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜 Vats is Back ~ My Heart Sings 💜







  • kokokokonutkokokokonut Community Moderator Moderators 26,642 Posts
    does the timer start from when we started the gig the last time or from when it ended...?
    Beauty Salon, Amusement park, etc I believe It goes from time of last payout call.  But it can move around.  If your game is not open when it's your time for the call, if you open the game 3 hours later you get the call.  You have just established a new timer for the Beauty salon, and a few others.     I believe dates run the same way.  Anything that is call initiated is a possibility.    i try to set all 3 games to do the same thing at the same time.  so far I have them lined up to collect the Salon together, And SoChic LA. 
    Some others, like Skye Restaurant gives you a week to finish. your timer is based on when you start your shifts. 

    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜 Vats is Back ~ My Heart Sings 💜







  • MilliepedeMilliepede Registered Users, Member 22 Posts
    Anyone here got logged out of facebook for no reason? I never log out of the game but when I opened it earlier, it was prompting me to log back in. I just closed it for now cause I dont want to bother with fb while this whole mess is going on. 
    Platform: iOS
    FB | IG
    KK:H on Reddit

  • RumpelstilzchenRumpelstilzchen Advanced Member Registered Users 1,599 Posts
    I still can't connect the game to FB. Any news?
    Android
  • kokokokonutkokokokonut Community Moderator Moderators 26,642 Posts
    They are investigating it. I only have one other game, (I don’t play it but ahh, the things we do for KStars,) and when I tried to go to Fb from it tried and tried and bounced me out of the game.  I don’t know if it’s related, but I do know Support is looking into our issue.  
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    🙅I Am NOT a Glu Employee🙅
    🌟If you see a problematic post please dm the link🌟
    💜 Vats is Back ~ My Heart Sings 💜







  • alice_kkhalice_kkh Registered Users, Member 1,242 Posts
    edited May 2019
    Wish they could take care of this issue as fast as they got rid of tapjoy videos 😂
    iOS
  • samaaanthaaasamaaanthaaa Registered Users, Member 973 Posts
    Taojoy is trash. They’ve been having issues and I believe can no longer use games for reward earning. I may be wrong but last I checked that was the case. Please can we switch to a new company soon. Like the one day some people had Fyber or whatever.
  • alycatalycat Registered Users, Member 256 Posts
    I just got charged for a ticket pack even though I didn’t purchase one. I also didn’t receive any tickets. 

    Who do I complain to about this? Glu or Apple?
     
  • KalindaKingKalindaKing Glu Moderator Moderators 4,449 Posts
    @alycat Hey! Please send me a private message with your ID so I can try to help.
    To get your ID:
    1. Open the Options Menu by tapping the three lines on the top-left of the main game screen.
    2. Tap the 'help' button to open the Help Page
    3. Your ID is listed in the middle of the Help Page
    4. Copy and paste your ID into a message

    #VIPKalinda
    http://smarturl.it/PlayKKH
    Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
    My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
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