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Vip Free Trial Question?

PearlPearl Registered Users 77 Posts
in KKH FAQ & Support
If I start the Vip Gold free trial and then cancel it before it's over, will I still be charged the 50$?

Comments

  • kokokokonutkokokokonut Moderators 29,113 Posts
    edited March 2018
    No. As long as you cancel before the end of the Free Trial, you are not charged. :) the funds must be available, but they are not touched till the beginning of the next period.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • ShortAndSavage98ShortAndSavage98 Registered Users, Member 1 Posts
    Is this the same for Android and Samsung phones as well? 
  • kokokokonutkokokokonut Moderators 29,113 Posts
    Yes.  It's the same for all platforms.  If you cancel before the free trial ends, you will not be charged.
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • justine_cllxjustine_cllx Registered Users, Member 4 Posts
    How long before the end we do cancel ?
  • soundsprettysoundspretty Registered Users 5,000 Posts
    edited April 2019
    You should be able to look up when you'll be charged on your subscription page for either Google Play or iTunes, whichever you use. 
  • kokokokonutkokokokonut Moderators 29,113 Posts
    When I cancelled, I saw the rules there.  At the time it said you could cancel anytime, up to 24 hours before it goes to renew.  If you cancel early, it also said that your subscription benefits run through to the end even if you cancel early. 
    @Soundspretty is right that you should be able to look up the terms, when you are in the subscription area of your account. 
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • Channi1630Channi1630 Registered Users, Member 1 Posts
    How do I get to the part where I can cancel my subscription?
  • MissCristinaMissCristina Registered Users, Member 432 Posts
    What do I really get in this week?
  • pandasrcoolllpandasrcoolll Registered Users, Member 1 Posts
    I’m afraid to do the free trial, I feel like it’ll glitch and bill me , the thingsays free but I’m afraid I’ll be billed anyways
  • kokokokonutkokokokonut Moderators 29,113 Posts
    It shows 1 week is free. 
    Starting Dec 25 it will be 49.99.
    As long as you cancel 24 hours before billing (so I would do it on the 23rd ) you will not have a problem.  :)  
    If you are having trouble DO NOT UNINSTALL THE GAME!
    🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
    I Am NOT a Glu Employee
    🌟If you want my attention please send a dm
    💜Vats
    💜#VipKalinda
    #RecollectionsMayVary
  • lisnettelisnette Registered Users, Member 1 Posts
    wait, i just started it and cancelled it immediately. will i still get my benefits? if so, i haven’t gotten them yet. 

  • Nikki114Nikki114 Registered Users, Member 266 Posts
    lisnette said:
    wait, i just started it and cancelled it immediately. will i still get my benefits? if so, i haven’t gotten them yet. 

    Mine was canceled too, I wonder what happened
  • cruz2899cruz2899 Registered Users, Member 1 Posts
    lisnette said:
    wait, i just started it and cancelled it immediately. will i still get my benefits? if so, i haven’t gotten them yet. 

    Did you ever get your benefits? cause I just did the same thing.
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