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K stars never delivered

starla123starla123 Registered Users, Member 2 Posts
in KKH FAQ & Support
hi. I bought 2 packs of 50 K Stars a week ago and I've never received them. Hoping you can do so and also perhaps throw in some extra (especially as the 100 pack comes with 5 extra and I only purchased the 50 a second time because the first purchase wasn't showing up and I thought I'd try a repurchase). Thanks

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    kokokokonutkokokokonut Moderators 29,115 Posts
    Hi @starla123 sorry this happened.  You should send an ingame ticket to Customer Care.  They will be able to help you.  be sure and include your receipt from Google or itunes, and tell them what you've told us here.
    top left of your screen.....(lll/help/glu support)

    Good luck.  But now that you've joined us, stick around.  come over into the General Discussions threads where we talk about the event and other things. 

    If you are having trouble DO NOT UNINSTALL THE GAME!
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