@MinterBalki I know Glu is working on issues, and I just tried the videos on one android, it was like pulling teeth but I did get 5. The first time I hit video, my device appeared to freeze, except the celebrity perks which was still animated. Nothing I tapped did anything. After about a minute the screen blinked as it unfrozen and went right to video, after that it was scroll the other offers, then watch a video, this time with no issue. I repeated the scrolling through other offers, thengettigtheideo button and watching in total...5 videos. Was it a PITA? Oh yeah and at first I didnt think it would work.
I'll go try the other Android. I know this doesn't mean anything is fixed however with some determination until any fixes come out you might be able to squeeze out those 5 videos a day. Wish me luck with the other Android it's bigger and it's cranky. I will see if the 2nd comes back from the freeze the same way, but Glu is aware and looking into it.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
@MinterBalki How much free space do you have on your device? Have you tried playing with a stronger WiFi connection?
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
@KalindaKing 31 GB of storage and 884 MB of memory are available. I don't have WiFi or satellite at home, so I use mobile data. Also, a lot of Android players have been having issues with videos, has this been noted?
We're aware that some Android players are experiencing issues and I'll let you know when we have news.
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
@KalindaKing I can’t open the game on my iPad, it closes on the loading screen. I tried two different WiFi connections and data and I have over 50gb free space, so it can’t be any issue connected with that 😕 Oh and I have installed the mini update for iOS too.
Edit: i should probably specify that the iPad is new and I literally got it today, so I wasn’t even able to open the backed up version of the game from my phone. I searched on the forum and found that some users had the same issue with new iPads and there was a fix released for iOS, but other than that - nothing that could help me. The game is working perfectly fine on my iPhone though.
It seems that the update helped. Yesterday morning, my game crashed 7 times, before the update. Today my game only crashed once. Thank you for fixing this!
My game is crashing after the update. It stopped last night after I restarted, but now it’s not working again. I didn’t update on my iPad and it works there normally!
IOS, did the update this morning and whenever I watch a video for Rapid Replay, 9/10 it crashes. Not to mention it logged me out of FB and now I cannot log back in
Find me on FB facebook.com/jasperkkh.37669
let me know and i'll approve quicker!
IOS
@KaylaJ Not sure what I can tell you about your game crashing when you watch videos. We don't have that issue when we try to watch
What happens when you try to log in to Facebook? Does a pop-up appear? Does it let you sign in, but nothing happens? Some details would help!
#VIPKalinda http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
@KaylaJ Not sure what I can tell you about your game crashing when you watch videos. We don't have that issue when we try to watch
What happens when you try to log in to Facebook? Does a pop-up appear? Does it let you sign in, but nothing happens? Some details would help!
The video crashing may just be one video, I'll have to check next time it comes up. It hasn't today but it usually does
As for FB, I click "sign in" and a Facebook window pops up saying "You previously logged in to Kim Kardashian: HOllywood with Facebook. Would you like to continue?" I click "continue" and nothing. This has happened to me often and I can't figure out why it doesn't stay connected?
Find me on FB facebook.com/jasperkkh.37669
let me know and i'll approve quicker!
IOS
@KaylaJ it’s not just you; I can’t watch the rapid replay videos either without the whole thing freezing and crashing prior to the ad even starting. And it takes hours to get to watch the 5 ads for stars, all 5 are spaced several hours apart.
Oh, and I have the exact same issue with FB. It’s like an endless cycle of it forcing you to try to log in and then not allowing it.
Anyway, just wanted to let you know it’s not just your phone, this has been happening to me consistently for probably a week now.
@KaylaJ it’s not just you; I can’t watch the rapid replay videos either without the whole thing freezing and crashing prior to the ad even starting. And it takes hours to get to watch the 5 ads for stars, all 5 are spaced several hours apart.
Oh, and I have the exact same issue with FB. It’s like an endless cycle of it forcing you to try to log in and then not allowing it.
Anyway, just wanted to let you know it’s not just your phone, this has been happening to me consistently for probably a week now.
The 5 star videos are impossible. I try to do like I had done before and others had luck with by trying to go during different times of day, but it's just a back and forth battle right now
Find me on FB facebook.com/jasperkkh.37669
let me know and i'll approve quicker!
IOS
@KaylaJ I checked the most recent reviews on the App Store, and nearly each one is a complaint about glitches or lack of functioning altogether. So, rest assured it's not just us: .
Comments
If you go to the starshop and click on the get free stars icon, normally it would go to a screen that says watch ad for a free kstar.
However, when will we know once it’s enabled again? I am guessing there have been no updates yet?
This is really a bummer - can’t even watch an ad to increase the amount of energy we get for an hour. 🙁
A+++ Level 65
#BoycottSYS
A+++ Level 65
#BoycottSYS
I'll go try the other Android. I know this doesn't mean anything is fixed however with some determination until any fixes come out you might be able to squeeze out those 5 videos a day. Wish me luck with the other Android it's bigger and it's cranky. I will see if the 2nd comes back from the freeze the same way, but Glu is aware and looking into it.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
A+++ Level 65
#BoycottSYS
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Edit: i should probably specify that the iPad is new and I literally got it today, so I wasn’t even able to open the backed up version of the game from my phone. I searched on the forum and found that some users had the same issue with new iPads and there was a fix released for iOS, but other than that - nothing that could help me. The game is working perfectly fine on my iPhone though.
A+++ Level 65
#BoycottSYS
let me know and i'll approve quicker!
IOS
2020 Graduate of Clown College
What happens when you try to log in to Facebook? Does a pop-up appear? Does it let you sign in, but nothing happens? Some details would help!
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
let me know and i'll approve quicker!
IOS
2020 Graduate of Clown College
replay videos either without the whole thing freezing and crashing prior to the ad even starting. And it takes hours to get to watch the 5 ads for stars, all 5 are spaced several hours apart.
Oh, and I have the exact same issue with FB. It’s like an endless cycle of it forcing you to try to log in and then not allowing it.
Anyway, just wanted to let you know it’s not just your phone, this has been happening to me consistently for probably a week now.
let me know and i'll approve quicker!
IOS
2020 Graduate of Clown College
.