Trouble in game

carinasr · September 2019

I'm playing on facebook and yesterday when I talked to Kim outside the mansion, in Bel Air, I started a new event and since that I can't play anymore.
It appears "the Queen steps forward to speak" and then it's all black. Any help?

kokokokonut · September 2019

Hi. You can try to send a ticket to customer care. By any chance have you saved your game ID? You can go here, https://glumobile.helpshift.com/a/kim-kardashian-hollywood/?s=vip-contacts&f=what-s-a-hangout. And use the contact us button to submit a support ticket. I’m sorry you have this problem.

Trouble in game

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