I'm so excited.Ā I'm all "is it Thursday yet?" so I totally get you @simoonĀ We do love our phone calls from Kalinda.Ā
If you are having trouble DO NOT UNINSTALL THE GAME! š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦ I Am NOT a Glu Employee šIf you want my attention please send a dm šVats š#VipKalinda
Glu's strategy this year of charging exorbitant amounts for new features like tickets, diamonds, kollections, etc, is not even paying off and would appear to be driving more people away from paying to play or even playing at all. The Q3 2019 financial report came out today, and for the third consecutive quarter this year, they reported KKH with a massive decrease in bookings year over year (all shown below). KKH bookings have completely tanked since the implementation of the new format SYS. Not hopeful for the future of this game!
Glu's strategy this year of charging exorbitant amounts for new features like tickets, diamonds, kollections, etc, is not even paying off and would appear to be driving more people away from paying to play or even playing at all. The Q3 2019 financial report came out today, and for the third consecutive quarter this year, they reported KKH with a massive decrease in bookings year over year (all shown below). KKH bookings have completely tanked since the implementation of the new format SYS. Not hopeful for the future of this game!
I honestly think there is no incentive for new players to spend much money in the game- we would have to spend TONS to play all of the kollections, SMCs etc, not to mention the amount of years we would have to play to collect all of the throwback items (It would take more than a decade!) Theres just not enough reward to spend as a new player because we can never catch up to those who have been plying and spending for years. The only people who I think spend a lot of money in the game are those who have been playing for a while, have almost all of the items, have subscribed to the VIP program at one point and their game is more of a collectors piece. Whatever gluās strategy is, itās definitely not appealing to newer players and I think itās begun to jade older players as well. I could be totally off base but thatās just my opinionĀ
Glu's strategy this year of charging exorbitant amounts for new features like tickets, diamonds, kollections, etc, is not even paying off and would appear to be driving more people away from paying to play or even playing at all. The Q3 2019 financial report came out today, and for the third consecutive quarter this year, they reported KKH with a massive decrease in bookings year over year (all shown below). KKH bookings have completely tanked since the implementation of the new format SYS. Not hopeful for the future of this game!
O M G!!! I really hope this makes Glu people change the way theyāve been handling the game. Keeping KKH profitable is a major achievement under their belt and itās a clear point the new policies arenāt where the $$$$$ is at.Ā
@jhabs I fully agree with everything you said. IMO poor customer service, ignoring feedback, and the outrageous pricing are killing the game. And they have their secret "KKH Insiders" group on Facebook they turn to for suggestions. That's how we ended up with lackluster new "features" like microscopic toe nail polish, instead of the actually useful changes suggested ad nauseam by forum users.
We are literally here telling them exactly what would make us play more and spend more (letting us buy old SMCs for example!!) and they don't care. Instead they choose to throw us a bone like adding dye to top 3. I swear it's like the "team" sits around a table and says, "ok so everyone is SUPER angry about TS every week, what is the bare minimum we can do to appease them?", and then everyone gushes over their generosity and forgets about the main problems for a time.
For the theme, I'm going to be staying more (hopefully voters agree) with the sparkly cocktail dresses.Ā Starlets getting glam and sparkly, not full oscar worthy gowns, but short and just eyecatching.Ā Glittery pantsuits are good I would think.Ā I'm going to enjoy the game, and play for the prizes.Ā And I'm glad 3rd place is getting dye too.Ā Glu is taking steps to listen to our feedback and make changes.Ā Posting negative things like a slap aren't going to stop me from dressing up and hoping for a chill group.Ā And with talk show guest, I can see more of our dolls putting on the Holly Hair.Ā I know I will.Ā And, I hope you snap it up Ali, and everyone else who wants the hair.Ā Last time, it wouldn't have worked for me, But Holly Hair....it's coming for you!
If you are having trouble DO NOT UNINSTALL THE GAME! š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦ I Am NOT a Glu Employee šIf you want my attention please send a dm šVats š#VipKalinda
Honestly, what keeps me away from spending real money into the game is losing my 20 free k-stars. I'm sorry but this is such a stupid thing to do. I'm pretty sure that people would actually spend more money if they were guaranteed to keep the same amount of free daily k-stars.Ā
šø iOS daily player since December 2018 | English isn't my first languageĀ šø
@jhabsWe are literally here telling them exactly what would make us play more and spend more (letting us buy old SMCs for example!!) and they don't care
The SMC thing doesnāt make sense to me, because I feel like if someoneās willing to spend $10-15 on an outfit, then just make them available! Itās easy money! Already designed...
Super good point @Stefani_H With the nonsensical videos policy, they are incentivizing people to remain as free players as opposed to occasionally splurge on a FG or whatever. If people could keep their 20 videos, I bet many would treat themselves on occasion.Ā
Anyway I don't want to totally derail the SYS thread, but I wanted to post today's news where the most eyes would see it. I really like this game and the community surrounding it, and I hate to see the decline.Ā
This week I am giving myself a mini-break from SYS since I don't care about the jumpsuit. I will start a day or two late, so I don't have to think of 14 looks, maybe 7 or 8 at most. I do love the TS dress as it is unlike anything we have! Glad to see at least our fashion suggestions are being taken seriously!Ā
@kokokokonut who tried to stop you from dressing up and playing you game and hoping for a chill group??? Iām glad your happy about the dye, but weāre allowed to be. We all make the game go āround! š
iOS platformĀ PM for FB requests š #dontpunishpayingplayers
I didn't say anyone was. If we're talking about the SYS, and bad news drops, it is unquestionably in my personality to bring up a bright thing ....looking forward to the sys.Ā I never said anyone was stopping me, but I can't not be me.Ā Half empty half full.Ā I didn't say don't read the public info, I was just saying we can still have fun.Ā If anyone faults me for that, then fault me for saying today is Wednesday.Ā
Sometimes GIrls just wanna have fun.Ā I didn't argue with anyone.Ā I was trying to brighten a mood.Ā I do that.Ā it's no surprise.Ā Just yesterday people actually thanked me for being upbeat and positive.Ā That makes any and all insults worth it to me.Ā If I can brighten one person's mood just a little for a little while, it's in my dna.
If you are having trouble DO NOT UNINSTALL THE GAME! š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦ I Am NOT a Glu Employee šIf you want my attention please send a dm šVats š#VipKalinda
Honestly, what keeps me away from spending real money into the game is losing my 20 free k-stars. I'm sorry but this is such a stupid thing to do. I'm pretty sure that people would actually spend more money if they were guaranteed to keep the same amount of free daily k-stars.Ā
I would 10000% spend money on this game if I wouldn't lose my daily videos. I spend money on the other game I play because I don't get punished for doing so. There are several smc/fashion goals I would happily spend my money on but that would mean losing tons of Kstars in the long run.
I do spend money in the game bc I already lost my stars BUT I donāt spend much money bc I think the costs are too high. 10$ for a virtual outfit is a lot- Iād be MUCH more willing to spend if the cost was 5$. Same with kollections- if they were 300kstars to complete rather than 800, Iād totally buy star packs to play them. I refuse to play them bc I donāt want to play half the kollection for 300kstars just to never see it again to complete it.Ā
Glu might think these high prices will get them more money, but I think theyād get a lottt more people to bite if they lowered the costs. 10 players buying a 5$ SMC is much better than 1 player buying a 10$ SMC, just saying.Ā
Ā I think we even have the dress Amy Poehler is wearing in a dozen colors....
But I don't think it will do better than the short dressy-er cocktail and mini dresses we have.
(but notice the very appropriate way she is sitting. No SharonStoning there.)
ETA:Ā And no worries.Ā We've had more than one dialogue going on in a thread at a time.Ā We can figure it out.Ā
If you are having trouble DO NOT UNINSTALL THE GAME! š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦ I Am NOT a Glu Employee šIf you want my attention please send a dm šVats š#VipKalinda
I used to get excited about sys too... before they introduced the new systemĀ šnow itās just a never ending weekly chore that makes me wanna delete my game every week, no matter how late I start or how much I try not to care about losing to a basic tb/bot every week it pisses me the hell off. T$ ruined this game for me and Iām not surprised one bit about the huge decrease in bookings. So much for ticket buyers keeping this game alive. Lol
Good point @jhabs. Personally I have had to step back and put my spending in perspective: Is it the end of the world if I donāt get every item in the game? NO! I donāt like feeling pressured into spending and lately everything in the game seems like a money grab and they still refuse to treat players with respect (I am not going to rehash every single point again but not making new celebrity perks retroactive is the latest example of this disrespect). Ā Weekly SYS is now a chore, TS is a disaster and creates so much negativity in the forum that its unbearable to read the threads anymore. Ā Itās no wonder the profits are down, Glu is killing their own game. Thanks for sharing this info @AliBryant , people should have the facts before deciding whether or not to spend their money.
I actually really like SYS and look forward to it each week š¤·š»āāļø My main issue is losing the videos. I have other little gripes but I honestly wish they would fix that one thing. Finding it really hard to get k stars right before the Black Friday event š
Didnāt I blip called it!! It was going to be tb so no one is going to get the hair !! Well unless we buy tickets .. Glu stop putting hairstyles on TS! Or make it reachable for the first 5 placesĀ
I mean i cant really complain about SYS.... Before this new SYS format, us Facebook KKH players couldnt enjoy SYS, so i never exprienced the old style cuz we Facebook players couldnt play and enjoy it SOOO i am thankfull this new SYS managed us Facebook KKH player to join in the fun ^____^
Platform: Originally Facebook and then played 2 days as Android Current Level: 72 Ranking: 1+++ Daily KKH player since around May 2015 entil early December 2020
I donāt see many complaint about the new SYS. It is TrendSpenders, Spentsetters, T$ that is the ongoing problem for majority of the players.Ā
Again.. Iāll say it againnn..š£ this could be very fun, if it wasĀ fairĀ and based on the same amount of looks with the highest score winning. š£Ā
Iām obviously still going to play... for now. š
iOS platformĀ PM for FB requests š #dontpunishpayingplayers
@jhabs I agree with everything youāve said. Iām an older player and my game play is more like a collection. I like collecting the items, thatās my main motivation for playing the game. But umm this game I think is very unattractive to new players. The currency is ridiculously priced for a mobile game. Other games let you buy things for .99, 1.99, 2.99 etc. 50 kstars for 5 dollars and those 50 kstars can get you one or two items. SYS is hell for new players (if not most of us). We older players have a real love for this game and thatās why we harp on it. Glu, yāall really are dropping the ball over and over. All of us in this forum are undoubtedly some of the most invested and honestly, valuable players (No shade on the lurkers from FB. Yāall get sensitive).Ā
@Queonnah hey Iām curious whatās this whole thing with fb? Do you mean people in Facebook forums? Cos Iām in one as wellš¤·š»āāļø I donāt see whatās wrong with it?Ā
Definitely love the earnable purse. Like the jumpsuit but ready to see how it looks dyed and Iām not sure if it is outfit that I would wear a lot. Im not a fan of the trendsetters hair. I like the trendsetters dress but I wished it was just the gown and not the top of a dress and the bottom of the skirt combined.
Iām really hoping the call from Kalinda clears up expectations for the event!! I love that we get these calls each week giving us clues on how to dress! I donāt have any idea how to dress this week, I also have an inkling that gowns will be popular in the voting booth even though I donāt think they are best suited for the theme. Iām so nervous to submit my first looks, and prepared for them to tank š
Letās be friends - Emmy KKH on FB. I play on iOS š¤
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I Am NOT a Glu Employee
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šVats
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We are literally here telling them exactly what would make us play more and spend more (letting us buy old SMCs for example!!) and they don't care. Instead they choose to throw us a bone like adding dye to top 3. I swear it's like the "team" sits around a table and says, "ok so everyone is SUPER angry about TS every week, what is the bare minimum we can do to appease them?", and then everyone gushes over their generosity and forgets about the main problems for a time.
Play with me! Fb name: Ellie Chuchu
I post stuff on Instagram:Ā Ellie NubcakeĀ
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#dontpunishpayingplayers
š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦
I Am NOT a Glu Employee
šIf you want my attention please send a dm
šVats
š#VipKalinda
i mean, i know our dolls will be standing up for voting but ...Ā
Iām over here thinking...should I play this game? I love interior design hahaĀ
Anyway I don't want to totally derail the SYS thread, but I wanted to post today's news where the most eyes would see it. I really like this game and the community surrounding it, and I hate to see the decline.Ā
This week I am giving myself a mini-break from SYS since I don't care about the jumpsuit. I will start a day or two late, so I don't have to think of 14 looks, maybe 7 or 8 at most. I do love the TS dress as it is unlike anything we have! Glad to see at least our fashion suggestions are being taken seriously!Ā
PM for FB requests š
#dontpunishpayingplayers
š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦
I Am NOT a Glu Employee
šIf you want my attention please send a dm
šVats
š#VipKalinda
PM for FB requests š
#dontpunishpayingplayers
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Glu might think these high prices will get them more money, but I think theyād get a lottt more people to bite if they lowered the costs. 10 players buying a 5$ SMC is much better than 1 player buying a 10$ SMC, just saying.Ā
š¦Purple Headed ā+ š„„ Chick Playing iOS & Android š¦
I Am NOT a Glu Employee
šIf you want my attention please send a dm
šVats
š#VipKalinda
I used to get excited about sys too... before they introduced the new systemĀ šnow itās just a never ending weekly chore that makes me wanna delete my game every week, no matter how late I start or how much I try not to care about losing to a basic tb/bot every week it pisses me the hell off. T$ ruined this game for me and Iām not surprised one bit about the huge decrease in bookings. So much for ticket buyers keeping this game alive. Lol
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady
IOS platform
K&k Chanel level 27
kkh Rachele level 24
Before this new SYS format, us Facebook KKH players couldnt enjoy SYS, so i never exprienced the old style cuz we Facebook players couldnt play and enjoy it SOOO i am thankfull this new SYS managed us Facebook KKH player to join in the fun ^____^
Current Level: 72
Ranking: 1+++
Daily KKH player since around May 2015 entil early December 2020
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#dontpunishpayingplayers
š»NubianQueenš»
Platform: iOS
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