I know that some of you have had issues watching videos for k-stars lately, so we want to help!
Please copy and paste this into a post to help us understand what’s going on.
What platform are you on – iOS, Android, Amazon or Facebook?
What device are you using? Ex. iPhone 10
What is the OS on your device? Ex. iOS 13
What country do you live in?
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads?
In your privacy settings, is limit ad tracking turned on?
If you could watch videos before, approximately when did the videos become unavailable?
Which issue do you have in KKH?
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
#VIPKalinda
http://smarturl.it/PlayKKH Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Comments
Agree – No free stars button
Like – You have a free stars button, but tapping it does nothing
LOL – You have a free stars button, but it takes you to offers
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
It would be mutch more fair and equality for every platform
Current Level: 72
Ranking: 1+++
Daily KKH player since around May 2015 entil early December 2020
What device are you using? iPhone 6
What is the OS on your device? iOS 13.2
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on?No
What device are you using? iPhone XR
What is the OS on your device? iOS 13.2
What country do you live in? Guatemala
In your privacy settings, is limit ad tracking turned on?No
What device are you using? iPhone 11
What is the OS on your device? iOS 13.2
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on?
No
🌻NubianQueen🌻
Platform: iOS
Send Message for Add
What device are you using? iPhone 8
What is the OS on your device? Ex. iOS 13
What country do you live in? United States
In your privacy settings, is limit ad tracking turned on? No
player that restarted their account
level 5
What device are you using? iPhone SE
What is the OS on your device? iOS 13.2 (note: I was on 12.4.1 when the issues began)
What country do you live in? Canada
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? They were unavailable as soon as I downloaded the 10.3 update, the first day it came out.
Which issue do you have in KKH?
1 – No free stars button. No offers button either.
What device are you using? iPhone 6S Plus
What is the OS on your device? iOS 13.2
What country do you live in? Malaysia
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? 11 September 2019
Which issue do you have in KKH?
1 – No free stars button
I also have problems watching videos for a second daily box
What device are you using? IPhone 6s
What is the OS on your device? 13.1.2
What country do you live in? USA 🇺🇸
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? N/A
In your privacy settings, is limit ad tracking turned on? No
What is the OS on your device? Ex. iOS 13.1.3
What country do you live in? USA
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? N/A
In your privacy settings, is limit ad tracking turned on? No
What device are you using? Ipad
What is the OS on your device? OS 13.2
What country do you live in? Norway
If you live in the European Union, did you consent to targeted ads? No
What device are you using? iPhone XS max
What is the OS on your device? iOS 13.1.3
What country do you live in? Canada
In your privacy settings, is limit ad tracking turned on?Yes
I also have problems watching videos for a second daily box
What device are you using? iPhone XS
What is the OS on your device? iOS 13.2
What country do you live in? Canada
In your privacy settings, is limit ad tracking turned on?No
Device: iPhone 8
OS: 13.2
Country: USA
Limited ad tracking: toggled off
THANK YOU so much for looking into this; it’ll improve player experience so much to have those options again.
What device are you using? iPhone 7 Plus
What is the OS on your device? iOS 13.1.2
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on?
No.
1 – No free stars button
What device are you using? iPhone 6+
What is the OS on your device? iOS 11.2.6
What country do you live in? Germany
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? Yes/yes
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? August 2019
Which issue do you have in KKH? 2 and 3
(2 – You have a free stars button, but tapping it does nothing; 3 – You have a free stars button, but it takes you to offers)
What device are you using? iPhone SE
What is the OS on your device? OS 13.2.2
What country do you live in? Netherlands
If you live in the European Union, did you consent to targeted ads? No
Add me on Facebook: https://www.facebook.com/chelsea.kkh.10
Follow me on Instagram:
https://www.instagram.com/chelsea123kkh/
M2013💖 C2015💙 C2020💙
#capontrendsetters
What device are you using? iPhone 6S
What is the OS on your device? iOS 13.2.2
What country do you live in? Canada
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? I first downloaded KKH back in May or June 2019 and I’ve never been able to watch videos for Kstars. The only sort of offer I get is to watch a video and recharge energy faster
Which issue do you have in KKH?
1 – No free stars button
If you are missing the free stars button, I'd like to try to help. Please send me a private message with your ID.
http://smarturl.it/PlayKKH
Add your platform (ex. iOS/Android) to your forum signature & save your IDs so we can help
My posts offer a sneak peek at upcoming features and prizes. Details are subject to change in the game.
Current Level: 72
Ranking: 1+++
Daily KKH player since around May 2015 entil early December 2020
What device are you using? Ipad 2018
What is the OS on your device? Ex. iOS 13
What country do you live in? Canada
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads?
In your privacy settings, is limit ad tracking turned on? not sure
If you could watch videos before, approximately when did the videos become unavailable? 2 days ago
Which issue do you have in KKH?
1 – No free stars button Yes
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
What device are you using? iPhone6s
What is the OS on your device? iOS 13.1
What country do you live in? United States
If you live in the European Union, did you consent to targeted ads? N/a
In your privacy settings, is limit ad tracking turned on? Don't think so.
If you could watch videos before, approximately when did the videos become unavailable? Last month.
Which issue do you have in KKH? I have a free stars button, but it takes you to offers
What device are you using? iphone xs
What is the OS on your device? the latest one idk which one it updates automatically but it's the latest one.
What country do you live in? mexico
In your privacy settings, is limit ad tracking turned on? h*ll no lmao
If you could watch videos before, approximately when did the videos become unavailable? i'd say about 2 updates ago.
Which issue do you have in KKH?
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
What device are you using? iPhone 7Plus
What is the OS on your device? iOS 13.2.2
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on? no.
If you could watch videos before, approximately when did the videos become unavailable? I was never available to. I started playing a few days ago.
Which issue do you have in KKH?
1 – No free stars button ✅
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
What device are you using? Ipad Mini
What is the OS on your device? 9.3.5
What country do you live in? UK
If you live in the European Union, did you consent to targeted ads? yes, probably? where do i check?
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? I don't remember, maybe after i bougt the contour?? Or maybe never had them on Ios.
Which issue do you have in KKH?
1 – No free stars button ✅ Sometimes it appears but tapping on it doesn't do anything.
2 – You have a free stars button, but tapping it does nothing.
3 – You have a free stars button, but it takes you to offers
Thanks
What device are you using? IPad 7
What is the OS on your device? iOS 13.1.3
What country do you live in? United States
In your privacy settings, is limit ad tracking turned on? Yes
If you could watch videos before, approximately when did the videos become unavailable? Random times
Which issue do you have in KKH?
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing ✅
3 – You have a free stars button, but it takes you to offers ✅
ALSO I don’t have the button to watch videos for energy. My sons game has it so I am wondering why I don’t.
Facebook: https://www.facebook.com/shaniqua.garvin.5
Kindness is free, sprinkle that stuff everywhere.
What device are you using? iPhone 7
What is the OS on your device? iOS 13.1.3
What country do you live in? US
In your privacy settings, is limit ad tracking turned on? Yes
If you could watch videos before, approximately when did the videos become unavailable?
Which issue do you have in KKH?
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing ✅
3 – You have a free stars button, but it takes you to offers ✅
Glu saw these comments and almost immediately removed all video offers from Tapjoy. When asked about it, Glu told us that they had nothing to do with it and it was Tapjoy that removed them from our games and was no longer offering that type of offer.
But this information was incorrect. These video offers are still available on the same platforms in other games (even Glu's games). These offers were specifically removed from KKH. Why was this done? @KalindaKing @eggsandbananas
I will be contacting Tapjoy to ask them about it as well.
♔ Instagram: katiealexandraa.kkh ♔
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady