And just a note to everyone- I know everyone wants to be helpful by posting offers, but seriously don’t do it! Glu sees this and sees k-star purchases lost. If you want to help out friends, pm it!
In your privacy settings, is limit ad tracking turned on? No Which issue do you have in KKH? 2. You have a free stars button, but tapping it does nothing.
And just a note to everyone- I know everyone wants to be helpful by posting offers, but seriously don’t do it! Glu sees this and sees k-star purchases lost. If you want to help out friends, pm it
You’re right unfortunately! I think all of us posting our screenshots of receiving hundreds of k-stars from game offers led to game offers not being offered for a lot of users 😕 It’s a shame because the game is becoming less and less playable without spending money...I wish we had game offers again
What platform are you on – iOS What device are you using? iPhone XR What is the OS on your device? iOS 13.2 What country do you live in? USA In your privacy settings, is limit ad tracking turned on?No What issues do you have? #2 & #3 I have the video button but sometimes it does nothing and sometimes it goes to the offer wall. I’m not sure if this is how it’s supposed to work or not, but after clicking around on different screens and constant excessive clicking I eventually get all the videos/stars. There are times when I don’t get stars after watching videos though. I’m not sure if this is the same that others are experiencing since I eventually get the kstars. Thanks
What platform are you on? iOS What device are you using? iPhone 8 What is the OS on your device? iOS 13.1.3 What country do you live in? France If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? I don't remember but I think that I did In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? Always after wathing some ads already, yesterday it was after 14 videos so 14 stars Which issue do you have in KKH? Option 1 and 2, sometimes I don't have the button at all and it takes me directly to offers when I click "get free stars" or does nothing at all, sometimes I tap "short video" and nothing happens (but if I exit the starshop it works)
What platform are you on – iOS, Android, Amazon or Facebook? iOS What device are you using? iPhone 11 Pro What is the OS on your device? iOS 13.1.3 What country do you live in? US If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? a couple of months ago? Which issue do you have in KKH? 1,2 and 3. For awhile 2 and 3 were happening now and for awhile the free stars button has been completely gone. 1 – No free stars button 2 – You have a free stars button, but tapping it does nothing 3 – You have a free stars button, but it takes you to offers
What platform are you on : Android What device are you using? Samsung galaxy a50 What is the OS on your device? Android versión 9 What country do you live in? Ecuador In your privacy settings, is limit ad tracking turned on? I dont know how to check that ☹ If you could watch videos before, approximately when did the videos become unavailable? I airways has the problem where i whatched one and had to wait sometimes nothing and sometimes and hour and sometimes i can only watch one. Which issue do you have in KKH? I tap free kstars and it takes me direct to offers. Not even to the menu where it says offers or free video.
So, I am losing a star every day because when I click to watch the first video nothing happens, then I click again and I can watch 4 videos and get 4 stars. This is happening every day for the past 2 weeks 😒 IOS, you know the rest.
What platform are you on – iOS What device are you using? iPhone 11 What is the OS on your device? iOS 13 What country do you live in? Australia In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? A couple of months ago after making a purchase. I got a new phone at the beginning of November and have never had videos on this device. Which issue do you have in KKH? 1 – No free stars button
Let’s be friends - Emmy KKH on FB. I play on iOS 🤍
What platform are you on – iOS What device are you using? iPhone 7 Plus What is the OS on your device? iOS 13.1.3 What country do you live in? USA In your privacy settings, is limit ad tracking turned on? -No If you could watch videos before, approximately when did the videos become unavailable? -I’ve never had the option to watch videos in both of my games. Which issue do you have in KKH? 1 – No free stars button✅ 2 – You have a free stars button, but tapping it does nothing 3 – You have a free stars button, but it takes you to offers
In your privacy settings, is limit ad tracking turned on? No Which issue do you have in KKH? 2. You have a free stars button, but tapping it does nothing.
after the update: totally lost the free kstars button 🙁 well it was never working in the first place anyway.
What platform are you on? – iOS What device are you using? – iPhone 8 What is the OS on your device? – iOS 13.2.3 What country do you live in? – Serbia In your privacy settings, is limit ad tracking turned on? – No Which issue do you have in KKH? 2 – You have a free stars button, but tapping it does nothing – Sometimes 3 – You have a free stars button, but it takes you to offers – Usually I have to wait around a minute to not be transferred to offers and for a “watch video” button to pop up
What platform are you on – iOS What device are you using? iPhone 8 What is the OS on your device? iOS 13 What country do you live in? Norway In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? In the new december update Which issue do you have in KKH? 1 – No free stars button ✅✅✅2 – You have a free stars button, but tapping it does nothing 3 – You have a free stars button, but it takes you to offers
What platform are you on? iOS What device are you using? IPhone XS Max What is the OS on your device? 13.2.3 What country do you live in? USA In your privacy settings, is limit ad tracking turned on? Yes If you could watch videos before, approximately when did the videos become unavailable? After the Christmas / December update 2019 Which issue do you have in KKH? 1 – No free stars button 2 – ✅ You have a free stars button, but tapping it does nothing 3 –✅ You have a free stars button, but it takes you to offers
#2- when I click on watch video it does nothing and I am losing one of my videos #3- OR it just takes my right to the offer wall.
As a side note, I have never received free videos to open another daily box. I only get the option to open another one for k-stars. Do you know why that is?
What platform are you on - iOS What device are you using? iPad 6th generation What is the OS on your device? iOS 13.1.3 What country do you live in? USA In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? For the last couple weeks I could watch videos but it would vary as to how many. Usually about 3. Then 4 days ago I would watch a video or 2 then it would say there are no more videos at this time and then I would get a message thanking me for doing the offer and give me 1 energy and I did not do any offers. Now nothing. Which issue do you have in KKH? 1 – No free stars button 2 – You have a free stars button, but tapping it does nothing ✅ 3 – You have a free stars button, but it takes you to offers✅
As a side note, I have never received free videos to open another daily box. I only get the option to open another one for k-stars. Do you know why that is?
Just wanted to second this, I've never had the option to watch a video to open another box no mater how long i wait. Seems odd some people have the option and others dont.
What platform are you on – iOS What device are you using? - iPhone XR What is the OS on your device? - iOS 13.3 What country do you live in? - Poland If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? - Yes In your privacy settings, is limit ad tracking turned on? - No If you could watch videos before, approximately when did the videos become unavailable? - After 10.7 update Which issue do you have in KKH? 2 – You have a free stars button, but tapping it does nothing Tapping offers also doesn't work.
iOS 41lvl 📱 | English isn't my first language 🇵🇱 Free player since July 2019 💖
What platform are you on – iOS What device are you using? iPhone 11 What is the OS on your device? iOS 13 What country do you live in? Singapore In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? before this update!
also i remember sometimes id play the whole ad through but i dont get a kstar reward while other times id click on watch video but no ad appears and no kstars are given
iOS Level 33 ❣ Daily Free Player ❄︎ Nov '19 - now #UpdateWeekdayTBBoxes ⋆ #TSusingAverages ⋆ #All4ItemsinEventBoxes ⋆ #20VideosforEveryone
What platform are you on – iOS What device are you using? iPhone 11 What is the OS on your device? iOS 13.3 What country do you live in? USA If you live in the European Union, did you consent to targeted ads? N/A In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? Played the game 3 years ago and was able to view ads for Kstars, started a new game in November and I’ve never had the free Kstar offers. Which issue do you have in KKH? 1 – No free stars button
What platform are you on – iOS What device are you using? - iPhone 8 plus What is the OS on your device? - iOS 13.3 What country do you live in? - Turkey In your privacy settings, is limit ad tracking turned on? - No, It is turned off If you could watch videos before, approximately when did the videos become unavailable? - When I made a purchase on the game.(Or after the 10.7 update, I made a purchase just before the update I don’t know what caused it) Which issue do you have in KKH? 2 – I have a free stars button, but tapping it does nothing/sometimes it gives energy/somatimes no ads at all and when I click on offers, nothing happens
Daily player since September 2019 💖 | IOS | lvl 53 | 1+++ |✨ 26 years old from Turkey 💕
Ok, since uesterday i don’t receive anymore kstars too. I can watch a video for kstars but i receive 1 energy and after that i press on the free kstars button and nothing is happening.
This is a firts time happening and is very infuriating 😠 @KalindaKing IOS, iphone xs max, IOS 13.3, Belgium
What platform are you on – iOS What device are you using? iPhone XS What is the OS on your device? iOS 13.3 What country do you live in? Poland In your privacy settings, is limit ad tracking turned on? -No If you could watch videos before, approximately when did the videos become unavailable? -Maybe 2 months ago, but the problem became a daily thing since the January update Which issue do you have in KKH? 2 – You have a free stars button, but tapping it does nothing ✅ 3 – You have a free stars button, but it takes you to offers ✅
Ok, now my Get free stars button doesn’t work at all anymore. When i press it nothing happens. Please solve this issue Glu! First you took from us our daily 20 kstars, now our only 5 kstars, this is ridiculous and infuriating!!!
What platform are you on – iOS What device are you using? iPad Pro What is the OS on your device? 13.3 What country do you live in? Manhattan In your privacy settings, is limit ad tracking turned on? No If you could watch videos before, approximately when did the videos become unavailable? Works once every 5 days or so. About 4 right now. Which issue do you have in KKH? 1, 2 and 3, depending on the day. Also during the game, like when SYS says watch a video for double rewards, etc. 1 – No free stars button 2 – You have a free stars button, but tapping it does nothing 3 – You have a free stars button, but it takes you to offers
i love the inconsistency and the will it work, will it won’t daily question! Makes it unpredictable and exciting, like winning the lottery!
What platform are you on : Facebook What device are you using? : I have always been playing on Facebook so yeah. What country do you live in? : Malaysia In your privacy settings, is limit ad tracking turned on? : Nope If you could watch videos before, approximately when did the videos become unavailable? : I couldn't remember the exact date as I have been playing KKH since it launched and was away from the game a couple of times but I do remember receiving free k-stars by clicking on the button back then. Which issue do you have in KKH? - #1
I just want to ask, have things changed now? I heard that in order to get a 2nd daily box, one must watch an ad. Is that only limited to the apps or?
What platform are you on – iOS What device are you using? iPhone XR What is the OS on your device? iOS 13.3 What country do you live in? United States In your privacy settings, is limit ad tracking turned on? No Which issue do you have in KKH? No free stars button
So confused!! I used to play the game and recently redownloaded- did they take away the special video and TapJoy offers to get more k-stars?? Did I miss that?
Please help. I’m having a problem with stars three days now. I can watch only one video and get one energy not star! 🤦🏼♀️ After I watch ONE video it’s shows “sorry aren’t new videos”.
Comments
https://m.facebook.com/adore.nickole.18
android player
my name is lauren
Which issue do you have in KKH?
2. You have a free stars button, but tapping it does nothing.
What device are you using? iPhone XR
What is the OS on your device? iOS 13.2
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on?No
What issues do you have? #2 & #3
I have the video button but sometimes it does nothing and sometimes it goes to the offer wall. I’m not sure if this is how it’s supposed to work or not, but after clicking around on different screens and constant excessive clicking I eventually get all the videos/stars. There are times when I don’t get stars after watching videos though. I’m not sure if this is the same that others are experiencing since I eventually get the kstars. Thanks
What device are you using? iPhone 8
What is the OS on your device? iOS 13.1.3
What country do you live in? France
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? I don't remember but I think that I did
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? Always after wathing some ads already, yesterday it was after 14 videos so 14 stars
Which issue do you have in KKH? Option 1 and 2, sometimes I don't have the button at all and it takes me directly to offers when I click "get free stars" or does nothing at all, sometimes I tap "short video" and nothing happens (but if I exit the starshop it works)
What device are you using? - iPhone XR
What is the OS on your device? - iOS 12.3.1
What country do you live in? - US
In your privacy settings, is limit ad tracking turned on?- No
If you could watch videos before, approximately when did the videos become unavailable? About a month ago, after I made an in game purchase.
Which issue do you have in KKH?
1 – No free stars button
Feel free to add me! I love playing with new friends
XoXo
What device are you using? iPhone 11 Pro
What is the OS on your device? iOS 13.1.3
What country do you live in? US
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads?
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? a couple of months ago?
Which issue do you have in KKH? 1,2 and 3. For awhile 2 and 3 were happening now and for awhile the free stars button has been completely gone.
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
What platform are you on : Android
What device are you using? Samsung galaxy a50
What is the OS on your device? Android versión 9
What country do you live in? Ecuador
In your privacy settings, is limit ad tracking turned on? I dont know how to check that ☹
If you could watch videos before, approximately when did the videos become unavailable? I airways has the problem where i whatched one and had to wait sometimes nothing and sometimes and hour and sometimes i can only watch one.
Which issue do you have in KKH?
I tap free kstars and it takes me direct to offers. Not even to the menu where it says offers or free video.
IOS, you know the rest.
#MakeTSfairOrREMOVEIT
#ListenToYourCustomers
#NoNeedToBeShady
What device are you using? iPhone 11
What is the OS on your device? iOS 13
What country do you live in? Australia
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? A couple of months ago after making a purchase. I got a new phone at the beginning of November and have never had videos on this device.
Which issue do you have in KKH?
1 – No free stars button
What device are you using? iPhone 7 Plus
What is the OS on your device? iOS 13.1.3
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on? -No
If you could watch videos before, approximately when did the videos become unavailable?
-I’ve never had the option to watch videos in both of my games.
Which issue do you have in KKH?
1 – No free stars button✅
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
What device are you using? – iPhone 8
What is the OS on your device? – iOS 13.2.3
What country do you live in? – Serbia
In your privacy settings, is limit ad tracking turned on? – No
Which issue do you have in KKH?
2 – You have a free stars button, but tapping it does nothing – Sometimes
3 – You have a free stars button, but it takes you to offers – Usually I have to wait around a minute to not be transferred to offers and for a “watch video” button to pop up
What device are you using? iPhone 8
What is the OS on your device? iOS 13
What country do you live in? Norway
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? In the new december update
Which issue do you have in KKH?
1 – No free stars button
✅✅✅2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
Feel free to add me 💕What platform are you on? iOS
What device are you using? IPhone XS Max
What is the OS on your device? 13.2.3
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on? Yes
If you could watch videos before, approximately when did the videos become unavailable? After the Christmas / December update 2019
Which issue do you have in KKH?
1 – No free stars button
2 – ✅ You have a free stars button, but tapping it does nothing
3 –✅ You have a free stars button, but it takes you to offers
#2- when I click on watch video it does nothing and I am losing one of my videos
#3- OR it just takes my right to the offer wall.
What device are you using? iPad 6th generation
What is the OS on your device? iOS 13.1.3
What country do you live in? USA
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? For the last couple weeks I could watch videos but it would vary as to how many. Usually about 3. Then 4 days ago I would watch a video or 2 then it would say there are no more videos at this time and then I would get a message thanking me for doing the offer and give me 1 energy and I did not do any offers. Now nothing.
Which issue do you have in KKH?
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing ✅
3 – You have a free stars button, but it takes you to offers✅
What device are you using? - iPhone XR
What is the OS on your device? - iOS 13.3
What country do you live in? - Poland
If you live in the European Union, did you consent to targeted ads? If yes, did you ever re-opt in for targeted ads? - Yes
In your privacy settings, is limit ad tracking turned on? - No
If you could watch videos before, approximately when did the videos become unavailable? - After 10.7 update
Which issue do you have in KKH? 2 – You have a free stars button, but tapping it does nothing
Tapping offers also doesn't work.
Free player since July 2019 💖
#capontrendsetters #savingkstarsproject #alldolledupsquad
What device are you using? iPhone 11
What is the OS on your device? iOS 13
What country do you live in? Singapore
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? before this update!
also i remember sometimes id play the whole ad through but i dont get a kstar reward while other times id click on watch video but no ad appears and no kstars are given
Daily Free Player ❄︎ Nov '19 - now
#UpdateWeekdayTBBoxes ⋆ #TSusingAverages ⋆ #All4ItemsinEventBoxes ⋆ #20VideosforEveryone
What device are you using? iPhone 11
What is the OS on your device? iOS 13.3
What country do you live in? USA
If you live in the European Union, did you consent to targeted ads? N/A
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? Played the game 3 years ago and was able to view ads for Kstars, started a new game in November and I’ve never had the free Kstar offers.
Which issue do you have in KKH?
1 – No free stars button
What device are you using? - iPhone 8 plus
What is the OS on your device? - iOS 13.3
What country do you live in? - Turkey
In your privacy settings, is limit ad tracking turned on? - No, It is turned off
If you could watch videos before, approximately when did the videos become unavailable? - When I made a purchase on the game.(Or after the 10.7 update, I made a purchase just before the update I don’t know what caused it)
Which issue do you have in KKH?
2 – I have a free stars button, but tapping it does nothing/sometimes it gives energy/somatimes no ads at all
and when I click on offers, nothing happens
| IOS | lvl 53 | 1+++ |✨
26 years old from Turkey 💕
@KalindaKing
IOS, iphone xs max, IOS 13.3, Belgium
What device are you using? iPhone XS
What is the OS on your device? iOS 13.3
What country do you live in? Poland
In your privacy settings, is limit ad tracking turned on? -No
If you could watch videos before, approximately when did the videos become unavailable?
-Maybe 2 months ago, but the problem became a daily thing since the January update
Which issue do you have in KKH?
2 – You have a free stars button, but tapping it does nothing ✅
3 – You have a free stars button, but it takes you to offers ✅
Please solve this issue Glu!
First you took from us our daily 20 kstars, now our only 5 kstars, this is ridiculous and infuriating!!!
What device are you using? iPad Pro
What is the OS on your device? 13.3
What country do you live in? Manhattan
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable? Works once every 5 days or so. About 4 right now.
Which issue do you have in KKH? 1, 2 and 3, depending on the day. Also during the game, like when SYS says watch a video for double rewards, etc.
1 – No free stars button
2 – You have a free stars button, but tapping it does nothing
3 – You have a free stars button, but it takes you to offers
i love the inconsistency and the will it work, will it won’t daily question! Makes it unpredictable and exciting, like winning the lottery!
What device are you using? : I have always been playing on Facebook so yeah.
What country do you live in? : Malaysia
In your privacy settings, is limit ad tracking turned on? : Nope
If you could watch videos before, approximately when did the videos become unavailable? : I couldn't remember the exact date as I have been playing KKH since it launched and was away from the game a couple of times but I do remember receiving free k-stars by clicking on the button back then.
Which issue do you have in KKH? - #1
I just want to ask, have things changed now? I heard that in order to get a 2nd daily box, one must watch an ad. Is that only limited to the apps or?
What device are you using? iPhone XR
What is the OS on your device? iOS 13.3
What country do you live in? United States
In your privacy settings, is limit ad tracking turned on? No
Which issue do you have in KKH? No free stars button
So confused!! I used to play the game and recently redownloaded- did they take away the special video and TapJoy offers to get more k-stars?? Did I miss that?