KKH Crashing?

grahamgrahamgraham · December 2019

I can't get into the game, it just keeps switching me back to my home screen. I have 4 different 3 hour events going on right now! I have game centre which welcomes me everytime and sometimes I connect to facebook - should I uninstall and reinstall?

kokokokonut · December 2019

I’m sorry you are having this problem. I am told that you should not uninstall and reinstalll unless recommended by Glu. Are you still having this issue? Some little patch updates have been made, go to the App Store and maje sure you have the latest one.

If you have your ID number you can contact support via website.....go here and hit Contact Us button from any page there. That link should take you to the troubleshooting page,and if that doesn’t help, send the suppirtticket. Good luck.

chession · December 2019

Hey is anyone else having the same issue?
it won’t even let me load the game

originalasteele · December 2019

Me too! Shows the logo, says loading, turns black and crashes! I’ve tried all the normal troubleshooting off/on everything etc and nothing’s worked

karina_kkh · December 2019

lol came to the forum to see if everyone else was experiencing this and i can see that i'm not alone. i was voting on outfits and then it just closed on me 😢

TheBola · December 2019

It says :"Kardashian keeps on stopping" .... I thought I was the only one😓

chession · December 2019

That makes me feel better, not just me! Must be a wider issue with the game

didiana · December 2019

Mine keeps crashing too since half an hour now

Turner74 · December 2019

Mine is crashing also. I was playing the game before 10am. I went back on it at after 10am probably around 10.03am and it just keeps crashing 😕😭

kardelen · December 2019

Mine keeps crashing too. It was fine 1 hour ago but now I cant open the game

didiana · December 2019

I just started a mission for the new event and now I can't finish it

Maria2019 · December 2019

I'm so relieved it's not just my game that is crashing. This is the first time I have ever had issues with it. I restarted my phone, forced the app to stop in Settings and then reopened it but nothing is working.

spaz1990 · December 2019

Mine has crashed as well 😬

Mani86 · December 2019

Mine too. 😕

ElleOhElle · December 2019

I hope this issue gets fixed soon because I have nearly two SYS looks I need to submit soon.

Chantee129 · December 2019

Mines too. Please fix soon 🥺☹️☹️☹️

lenaF28 · December 2019

Escribe tu mensajeHi, my game doesn't load, the screen closes please help, I don't know what happened or how to fix it and I'm not hacked

Totallytracey2019 · December 2019

Glad it's not just my game crashing

TheBola · December 2019

@lenaF28 hey, everyone has the same problem as you. We're waiting for it to get fixed, there's nothing we can do about it. 😊

lenaF28 · December 2019

@TheBolaOh ok, just when I get up it still worked and now that I was going to play for a while I didn't load but well if it's a technical problem less bad

marinka · December 2019

Mine is crashing also it’s too bad the show your style even is on and I can’t load the game I’m probably 20th place now

DramaDramaDrama · December 2019

My game is crashing I can’t even get past the loading screen! Never had this before! Any solutions from you guys?

FranHope · December 2019

Mine won’t load either does anyone know how long till it’s fixed? I’ve just brought some stuff on it aswell! Xx

lenaF28 · December 2019

If just today, I have thrown 4 tickets I don't know what position I will be in. Hopefully they will solve it soon 😭😭😭

Maria2019 · December 2019

I suspect we won't get a fix for quite a few hours because it is still early morning in the US. I hope we do get it fixed though before Xmas. I'm not too bothered about being behind in the SYS because this week's prizes aren't great but I don't want to be behind in the weekend event.

koolforkats · December 2019

I'm having issues as well, loading screen and all 😥 Pray to the glue gods for a quick fix - I reeeeally don't want to spend Sunday desperately trying to get that hair 😭

iamred1994 · December 2019

It’s happen to me right now. Just suddenly when I open it it keeps crashing down. I played an hour ago and when I get back I can’t open it now. I updated it last time and not this moment.