🎆KK:H v10.6 Update!

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  • oopsididitagainoopsididitagain 438 PostsRegistered Users, Member
    @Maree_kkh I submitted a support ticket over it & they said that even though I had full WiFi bars, that my connection was not adequate & that’s why I lost the dye. They will not replace it. I know this isn’t helpful, but I wanted to update you since you had the same problem. 

    I don’t even know what to think, besides the fact that this company does not seem to care in the slightest about its customers. 
  • Maree_kkhMaree_kkh 527 PostsRegistered Users, Member
    @oopsididitagain Thanks for telling me! I really appreciate it. I was using my mobile data when it happened to me and had full signal too, so it wasn't an internet problem. I'll have to avoid dyeing anything, since there's no telling when it will happen again. It's a real shame they won't do anything about your dye, especially since it's gold. I guess the spirit of giving is over :joy:
  • dddkkhdddkkh 111 PostsRegistered Users, Member
    edited January 19
    .
  • oopsididitagainoopsididitagain 438 PostsRegistered Users, Member
    @Smuckies I’m so sorry to hear that! To me, losing diamonds would be worse than losing dye. It’s crazy how frequently these glitches happen.

    What’s worse though, is how the company responds by saying they understand what happened but won’t fix it. It just speaks to how little care is given to paying customers. I hope your ticket resolves differently than mine!
  • AmandaMKkhAmandaMKkh 1,260 PostsRegistered Users, Member
    Get well soon @kokokokonut 💜 and thank you for all the time and effort you put making the threads
    iOS player since August 2014
    #capontrendsetters
  • RoselynnRoselynn 17 PostsRegistered Users, Member
    So excited for this update!!!
  • aymandiaymandi 65 PostsRegistered Users, Member
    doll, wait for the official thread to open 😅🙈
    Mandi ♥️
    Daily iOS Player
    English / Español
  • DoloresWyattDoloresWyatt 341 PostsRegistered Users, Member
    Lol I'm also to excited to wait for the official thread 😂 Spoilers please! Need something good to kick the year off. 
    Android player, looking for in game friends. FB Dolores Wyatt 
  • kokokokonutkokokokonut Community Moderator 23,888 PostsModerators
    Hi. I'm moving this over to the 10.6 update thread.  Thanks for understanding.  :)
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜
  • kkh_claricekkh_clarice 801 PostsRegistered Users, Member
    Well, since today is "the update monday" and we don't have an official thread yet, does that mean we won't have an update today? And I imagine much less tomorrow or wednesday, since it's eve and finally New Year? On thursday would be the possible day for the update but it is also when SyS starts. So we are up the creek! 
    Yes I'm overthinking.
    🌸 𝑎𝑛𝑑𝑟𝑜𝑖𝑑 𝑑𝑎𝑖𝑙𝑦 𝑝𝑙𝑎𝑦𝑒𝑟 | 𝑒𝑛𝑔𝑙𝑖𝑠ℎ 𝑖𝑠𝑛'𝑡 𝑚𝑦 1𝑠𝑡 𝑙𝑎𝑛𝑔𝑢𝑎𝑔𝑒 🌸
  • AliBryantAliBryant Advanced Member 4,532 PostsRegistered Users
    Good questions @kkh_clarice My question would be is there an update coming at all? Normally, the thread would have been opened last week, and Kalinda would have already posted the clothing spoilers prior to VIP weekend. 
    Android A++ level 79
    In search of: Thanksgiving apron
    Diamonds FAQ


  • mikaylachimomikaylachimo New Member 2,027 PostsRegistered Users
    @kkh_clarice lol that has been my thought process back and forth all morning 😩 

    Do we know if glu offices are open today? I know kalinda said they were out all of last week for the holiday. Not sure if that meant just last week or through New Years. Assuming we have an SYS this week, the update would need to be by Thursday?? But the fact that there is not an update thread yet makes me extremely nervous
    platform: iOS 💞 message me for add info!
    follow my gameplay on instagram: mikaylakkh
  • mikaylachimomikaylachimo New Member 2,027 PostsRegistered Users
    edited December 2019
    I looked into last year. The update came Wednesday January 2nd. That update was also was when they first got rid of items for males and got rid of extra storyline/clothes for vip, just some (not so) fun facts.
    platform: iOS 💞 message me for add info!
    follow my gameplay on instagram: mikaylakkh
  • ashleydianemashleydianem 263 PostsRegistered Users, Member
    There used to be storylines where you could earn more clothes during VIP weekend?!
  • kokokokonutkokokokonut Community Moderator 23,888 PostsModerators
    She’s talking about Them scaling back the Monthly VIP Subscription program.    nothing to do with VZiP weekend events. :)
    🦋Purple Headed  ♊+  🥥 Chick Playing iOS & Android 🦋
    I PLAY 3 GAMES
    💜 Vats is Back ~ My Heart Sings 💜
  • ashleydianemashleydianem 263 PostsRegistered Users, Member
    Oh okay I understand now 😂 I was like well that would’ve been awesome. 
  • jhabsjhabs 918 PostsRegistered Users, Member
    The update coming January 2nd makes sense bc January 1 is when the Christmas boxes go away!  
  • LovelyEmmaLovelyEmma 2,633 PostsRegistered Users, Member
    Soo i paid 55 Kstars for these lips that ill never use?? Thanks Glu! WHY AM I SOO UNLUCKY?? All i wanted was the green dress :'( 

    Platform: Facebook
    Current Level: 55
    Ranking: 1+++
    Daily KKH player since around May 2015
  • oopsididitagainoopsididitagain 438 PostsRegistered Users, Member
    Guys I got my dye back today!! I’m so happy. For everyone who has also experience the glitch, I would suggest messaging admins on here I instead of a support ticket. So much more helpful - thank goodness for this forum!!!

    I know this is the old thread but we had talked about it here & I’m hoping everyone who had the same problem will see it❤️
  • CalanthaCalantha New Member 147 PostsRegistered Users
    I apologize if this has been addressed, but I haven't leveled up for the past 2 updates...I have been stuck on level 99 and the level bar never fills up.....maybe the game doesn't level higher than 99? Anyone else having this?
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