Only energy in my palettes since the update. No dye or regular partnership tiles at all and I haven't had daily items besides the Christmas ones in weeks. It seems those have permanently moved into black boxes, which is rather annoying. I'd rather win them in my free boxes.
The christmas boxes filled with items, dye, and k stars were way better..
Can you please fix the videos for kstars @eggsandbananas. My videos worked perfectly fine until last month’s update. I can barely watch three videos and if I’m able to watch them, I never get the kstars. Thank you
I've just done this offer without thinking. anyone know, how long does it take for you to receive the stars?
well, in my experience, time varies. but if you dont get your reward, in 12 or 24h you can submit a ticket through that page saying you completed your offer and they will send them to you!
I've just done this offer without thinking. anyone know, how long does it take for you to receive the stars?
well, in my experience, time varies. but if you dont get your reward, in 12 or 24h you can submit a ticket through that page saying you completed your offer and they will send them to you!
i have submited the ticket and got a response from tapjoy saying that im in a queue. so hopefully I will get it!
@eligur submit it under “contact support” on the reward details page. There will be the option to do that once 12 hours has passed since you clicked the offer. A support ticket ticket through settings won’t help you here
Only energy in my palettes since the update. No dye or regular partnership tiles at all and I haven't had daily items besides the Christmas ones in weeks. It seems those have permanently moved into black boxes, which is rather annoying. I'd rather win them in my free boxes.
The christmas boxes filled with items, dye, and k stars were way better..
I have been experiencing the same thing, I thought it was just me. Ever since the update last Thursday, there are ALWAYS 4 VIP tiles (am not VIP) and energy. I got 1 green dye today but yesterday was all energy in cash. This is really sad... it's not even worth anything anymore, why Glu??
@eligur submit it under “contact support” on the reward details page. There will be the option to do that once 12 hours has passed since you clicked the offer. A support ticket ticket through settings won’t help you here
i had an option to submit it here and got an email saying they will look into it, whether it got declined, I got blocked or ill be eligible to get the reward
@fersf The cameraman is outside your BelAir home, whenever you can use Reality Shows to earn points for either a Weekday TB event, or a weekend Professional, or Reality Show Weekend. He is not outside whesn it is a dating or party event, or whenever reality shows can not earn points. as @kkh_clarice points out you can find him in the studio in Hollywood. Hope this helps.
If you are having trouble DO NOT UNINSTALL THE GAME! 🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋 I Am NOT a Glu Employee 🌟If you want my attention please send a dm 💜Vats 💜#VipKalinda
@eligur that’s right!! They usually email within 2 days either asking for more info (typically a screenshot) or telling you that they’ve awarded you the stars!! They’ll just pop up in your game like they do when you do a video for free stars. I’ve had to do this 3 times and they always give me the stars in a timely matter.
Random & unimportant question. I bought a car ages (probably 1-2 months) ago, and it just now started to show up in my game around LA beside the travel button. Just now as in today. I’ve only ever been able to see it in my garage until now. Did this happen to anyone else??😂
@eligur that’s right!! They usually email within 2 days either asking for more info (typically a screenshot) or telling you that they’ve awarded you the stars!! They’ll just pop up in your game like they do when you do a video for free stars. I’ve had to do this 3 times and they always give me the stars in a timely matter.
Do y’all know when is the next vip weekend event? 🤔
It should be between the 24th and the 26th! 😊
Platform: Originally Facebook and then played 2 days as Android Current Level: 72 Ranking: 1+++ Daily KKH player since around May 2015 entil early December 2020
Thank you @mira_ and @LovelyEmma for answering. I couldn’t decide whether to spend k-stars or not on the color sale due not knowing when would be the next vip event. 🤗
@martina_kkh try watching a video for energy, it usually triggers the option to watch a video for a second box. I've been having to do it that way the past few days to get the option.
@martina_kkh try watching a video for energy, it usually triggers the option to watch a video for a second box. I've been having to do it that way the past few days to get the option.
Thanks, I’ll try that. I usually wait a couple of minutes when I start the game, until the first ad pops up and then I watch a Rapid Recharge video and open a daily box but lately that doesn’t work for me 🤷🏻♀️
Does anyone see the hair with the white fur hat from last update in their shop section of the closet? I haven’t bought it yet and I can’t find it anywhere
It is gone! It look they removed it with this update, i wanted to buy it this upcoming VIP event
@martina_kkh try watching a video for energy, it usually triggers the option to watch a video for a second box. I've been having to do it that way the past few days to get the option.
Thanks, I’ll try that. I usually wait a couple of minutes when I start the game, until the first ad pops up and then I watch a Rapid Recharge video and open a daily box but lately that doesn’t work for me 🤷🏻♀️
Unfortunately it sounds like every time a sweet & helpful doll posts a tip like this, Glu stops it from working. I think that’s what happened here, because I read how to do this a couple weeks ago & it worked for a couple days then never again.
Does anyone see the hair with the white fur hat from last update in their shop section of the closet? I haven’t bought it yet and I can’t find it anywhere
It is gone! It look they removed it with this update, i wanted to buy it this upcoming VIP event
Thanks for noting this -- it will come back later in the week.
@martina_kkh try watching a video for energy, it usually triggers the option to watch a video for a second box. I've been having to do it that way the past few days to get the option.
Thanks, I’ll try that. I usually wait a couple of minutes when I start the game, until the first ad pops up and then I watch a Rapid Recharge video and open a daily box but lately that doesn’t work for me 🤷🏻♀️
Unfortunately it sounds like every time a sweet & helpful doll posts a tip like this, Glu stops it from working. I think that’s what happened here, because I read how to do this a couple weeks ago & it worked for a couple days then never again.
As long as the game has a video to load, it should give you the option to watch one for another daily box. It's unfortunate you are having issues with getting the button to show for a second box, but if you have a reliable workaround then that's great. We are aware that sometimes the video pool is limited and your games may not have any available.
What @martina_kkh suggested is actually a good way to make sure videos have a chance to pre-load before you open the daily box. If you open a daily box immediately on game launch, there is a chance there are no pre-loaded videos and you will not get the option to watch a video for another open.
Save your Hollywood IDs so we can better help you! (Top left menu > Help > Copy ID)
Does anyone see the hair with the white fur hat from last update in their shop section of the closet? I haven’t bought it yet and I can’t find it anywhere
It is gone! It look they removed it with this update, i wanted to buy it this upcoming VIP event
Thanks for noting this -- it will come back later in the week.
@martina_kkh try watching a video for energy, it usually triggers the option to watch a video for a second box. I've been having to do it that way the past few days to get the option.
Thanks, I’ll try that. I usually wait a couple of minutes when I start the game, until the first ad pops up and then I watch a Rapid Recharge video and open a daily box but lately that doesn’t work for me 🤷🏻♀️
Unfortunately it sounds like every time a sweet & helpful doll posts a tip like this, Glu stops it from working. I think that’s what happened here, because I read how to do this a couple weeks ago & it worked for a couple days then never again.
As long as the game has a video to load, it should give you the option to watch one for another daily box. It's unfortunate you are having issues with getting the button to show for a second box, but if you have a reliable workaround then that's great. We are aware that sometimes the video pool is limited and your games may not have any available.
What @martina_kkh suggested is actually a good way to make sure videos have a chance to pre-load before you open the daily box. If you open a daily box immediately on game launch, there is a chance there are no pre-loaded videos and you will not get the option to watch a video for another open.
I usually don’t have a problem with available videos, but regardless, I stand corrected! My apologies for jumping to conclusions!
Comments
The christmas boxes filled with items, dye, and k stars were way better..
Thanks
she/her | android player 🌼 english isn't my first language
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
Current Level: 72
Ranking: 1+++
Daily KKH player since around May 2015 entil early December 2020
As long as the game has a video to load, it should give you the option to watch one for another daily box. It's unfortunate you are having issues with getting the button to show for a second box, but if you have a reliable workaround then that's great. We are aware that sometimes the video pool is limited and your games may not have any available.
What @martina_kkh suggested is actually a good way to make sure videos have a chance to pre-load before you open the daily box. If you open a daily box immediately on game launch, there is a chance there are no pre-loaded videos and you will not get the option to watch a video for another open.
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