Hi. @robertavyy so sorry you’re having this problem. Can you list the info Kal8nda requests in the 1st post, and add any pertinent info. As you can see, you are not alone, I know the latest u-date glitched it for some players. Right after it was fixed! But hang in there there are a number of other threads , more discussion than this one, it’s an ongoing problem. And I didn’t want you to think no one was listening. I’ll ask if there is any news on this front, but no promises. Again, welcome. I notice you didn’t answer about your privacy settings.
What platform are you on – iOS
What device are you using? Ex. iPhone XS
What is the OS on your device? 13.3
What country do you live in?
If you live in the European Union, did you consent to targeted ads? UK
In your privacy settings, is limit ad tracking turned on? No
If you could watch videos before, approximately when did the videos become unavailable?
Which issue do you have in KKH?
1 – No free stars button -yes✅
2 – You have a free stars button, but tapping it does nothing- yes ✅
3 – You have a free stars button, but it takes you to offers- yes✅
What platform are you on – iOSWhat device are you using? iPhone 11What is the OS on your device? iOS 13What country do you live in? SingaporeIn your privacy settings, is limit ad tracking turned on? NoIf you could watch videos before, approximately when did the videos become unavailable? before this update! also i remember sometimes id play the whole ad through but i dont get a kstar reward while other times id click on watch video but no ad appears and no kstars are given
Today I was able to watch 5 videos for k stars, and it only paid out 4 stars. Then it does the "no videos available! please try again soon!" thing that it always does when I hit the limit, even though I'm able to watch videos for energy, etc. I just still can't believe the punishment we get for buying from this company in losing a total of 15 videos a day. There really shouldn't be a limit like that; I would think you'd probably make more money from removing it since everyone on this forum wouldn't vehemently dissuade every person who asks from giving Glu a single penny so they can keep their videos...
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