Hello! I have a problem and maybe someone has had the same one and/or knows how to help!
So I purchased some stars yesterday with real money from the starshop. Today I wanted to watch videos to get my free stars (20 per day as usual) and I was only able to get 5. After that I was told that there are no more videos for me to watch today. I have played this game for about 2 months now and I have always had my 20 stars after every 24 hours. And now after the purchase I only get 5?! Is it because I purchased some yesterday? Am I never going to get 20 stars daily again? I play on an iPhone 7. Please help!!
1
Comments
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
#DontPunishPayingCustomers
It does involve a third party, (both the videos and the other offers are managed by tapjoy/fyber I believe, do it’s not as clear cut as...please fix this game element or that.
But I will note this thread and ask if there is updated info.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
I have been reading this forum for a long time now, but didn't find a discussion with the exact same topic via Google, though I found a few posts about getting only 5 stars daily after purchasing... I found these posts AFTER. purchasing of course. I would have never thought I should investigate it beforehand and that my benefits will disappear, I would have rather thought I will get MORE benefits after investing REAL money in this game. I do not have enough words to describe how disappointed I am in this game right now... Makes me not want to play it at all anymore. I mean this is absolutely ridiculous. Everything costs stars and I get five of them a day? I literally can't afford anything anymore. I wish I had never invested my money in this game..
I tried turning off the InGame purchases, but then I couldn't get any stars at all, so that was no help..
Is there a place where I could write to someone to fix this?
Anyway, thanks a bunch to you two
I've messaged Glu Support and all they gave me was the same old spiel about how they can't give everyone ad video's due to certain "variables" like when you started playing the game. Which obviously doesn't make sense since I'm still playing the same game from the same phone in the same country etc...
It almost feels like they're now trying to annoy me into buying K-stars since collecting them is going SO slowly now.
Anyone have had issues with this before? Is there any way to try and fix this? I've tried resetting the ad settings and deleting and re-installing the game, so far no luck.
🦋Purple Headed ♊+ 🥥 Chick Playing iOS & Android 🦋
I Am NOT a Glu Employee
🌟If you want my attention please send a dm
💜Vats
💜#VipKalinda
But I am still very bitter that something was taken away after a real money purchase. I don't think that's a good business model. Especially when I spend more time in other games now than KKH. Seems like it'd tempt people to jump into a new game & dump this one. Doesn't seem like a good business decision. But that's a way to get some chunks of kstars again.
#DontPunishPayingCustomers
#MoreAds4Kstars
#FixTheWine
People who are trying to invest real money in this game are the losers here, I don't get why is it benefitial to glu.
But anyways, I'm so annoyed that I will probably just stop playing this game, I'm very disappointed, I really enjoyed it but you made it impossible.
@claudiak just like you, my first comment here was about that, I got really sad when people explained how it works. Basically, when you spend money, the game makes you need to spend even more.